White women and people of color now constitute the majority of
the U.S. workforce, yet ninety-seven percent of senior managers of
Fortune 500 and Fortune 1,000 industrial companies remain white
men. It's clear that leaders of American organizations are requited
to play key roles in a world that has become strange to them, says
Cross. To succeed in an increasingly competitive global
environment, our organizational leaders must have the courage to
act outside their comfort zones--to try to understand, interact
with, motivate, develop, and retain a work force that is alien to
them.
Cross' book provides the practical assistance they need. Because
racism, sexism, and other forms of oppression are not rational,
help cannot be found wholly in rationalism. Such biases arise from
emotional and psychological bases. Our leaders are thus forced to
confront their barriers within barriers that exist at every level
of their organization. Cross uses her own experiences as an African
American woman and as an experienced, and recognized management
consultant to demonstrate how oppression functions at the
individual, group, and systems levels, but her book is not a
memoir. Rather, it is a sophisticated explication of a complex and
complete system of organizational change, with case studies and
other useful aids, which, if fully grasped, will enable courageous
leaders to succeed in understanding and dealing effectively with
the urgent crosscultural and gender issues in the workplace.
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