While a quick response can save you in a time of crisis, avoiding a
crisis remains the best defense. When dealing with complex
industrial systems, it has become increasingly obvious that
preparedness requires a sophisticated understanding of human
factors as they relate to the functional characteristics of
socio-technology systems. Edited by industrial safety expert Erik
Hollnagel and featuring commentary from leaders in the field, Safer
Complex Industrial Environments: A Human Factors Approach examines
the latest research on the contemporary human factors approach and
methods currently in practice. Drawing on examples mainly from the
nuclear industry, the book presents a contemporary view on human
factors in complex industrial systems. The contributors contrast
the traditional view of human factors as a liability with the
contemporary view that recognizes human factor as also an asset
without which the safe and efficient performance of complex
industrial systems would be impossible. It describes how this view
has developed in parallel to the increasing complexity and
intractability of socio-technical systems and partly as a
consequence of that. The book also demonstrates how this duality of
the human factor can be reconciled by recognizing that the human
and organizational functions that can be the cause of adverse
events are also the very foundation for safety. Building on this,
the book introduces theories and methods that can be used to
describe human and collective performance in a complex
socio-technical environment. It explores how contemporary human
factors can be used to go beyond failure analysis to actively make
complex industrial environments safer.
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