This book brings together public services policy and public
services management in a novel way that is likely to resonate with
academics, policy makers and practitioners engaged in the
organization of public services delivery as it is from a
perspective that challenges many received ideas in this field.
Starting from the perspective of critical management studies,
the contributors to this volume embed a critical perspective on
policy orthodoxy around critical public services policy and
management studies (CPPMS). In so doing the authors bring together
previous disparate fields of public services policy and public
services management, but more importantly, debate and present what
'critical' constitutes when applied to public services policy and
management. This edited collection presents chapters from a broad
range of public services domains including health, education,
prisons, local and central government and deals with a range of
contemporary issues facing public services managers are examined,
including regulation of professions, risk management, user
involvement, marketing and leadership.
General
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