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Rethinking Public Service Delivery - Managing with External Providers (Hardcover) Loot Price: R4,809
Discovery Miles 48 090
Repayment Terms: R451 pm x 12*
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Rethinking Public Service Delivery - Managing with External Providers (Hardcover): John Alford, Janine O'Flynn

Rethinking Public Service Delivery - Managing with External Providers (Hardcover)

John Alford, Janine O'Flynn

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Loot Price R4,809 Discovery Miles 48 090 | Repayment Terms: R451 pm x 12*

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Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - including contracting, partnering, client co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.

General

Imprint: Red Globe Press
Country of origin: United Kingdom
Release date: June 2012
First published: 2012
Authors: John Alford • Janine O'Flynn
Dimensions: 216 x 138 x 23mm (L x W x T)
Format: Hardcover
Pages: 328
ISBN-13: 978-0-230-23794-0
Categories: Books > Social sciences > Politics & government > Public administration
Books > Business & Economics > Business & management > Ownership & organization of enterprises > Public ownership / nationalization
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LSN: 0-230-23794-0
Barcode: 9780230237940

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