A year's worth of management wisdom, all in one place. We've
reviewed the ideas, insights, and best practices from the past year
of Harvard Business Review to keep you up to date on the most
cutting-edge, influential thinking driving business today. With
authors from Francesca Gino to Adam Grant and company examples from
Pfizer to Microsoft, this volume brings the most current and
important management conversations right to your fingertips. This
book will inspire you to: Adopt the best practices for creating a
truly flexible workplace Refocus your strategy to prioritize the
few initiatives with the greatest potential impact Navigate the
challenges of role transitions-and learn how those in changing
roles can get up to speed faster Implement diversity training that
will help employees overcome bias and commit to improvement
Overcome roadblocks during the innovation process so rapid
experimentation will pay off Lead with a commitment to
sustainability This collection of articles includes "The Future of
Flexibility at Work," by Ellen Ernst Kossek, Patricia Gettings, and
Kaumudi Misra; "Eliminate Strategic Overload," by Felix
Oberholzer-Gee; "Drive Innovation with Better Decision-Making," by
Linda A. Hill, Emily Tedards, and Taran Swan; "Unconscious Bias
Training that Works," by Francesca Gino and Katherine Coffman; "Why
You Aren't Getting More from Your Marketing AI," by Eva Ascarza,
Michael Ross, and Bruce G.S. Hardie; "Net Promoter 3.0," by Fred
Reichheld, Darci Darnell, and Maureen Burns; "How Chinese Retailers
are Reinventing the Customer Journey," by Mark J. Greeven,
Katherine Xin, and George S. Yip; "The Circular Business Model," by
Atalay Atasu, Celine Dumas, and Luk N. Van Wassenhove; "How to
Succeed Quickly in a New Role," by Rob Cross, Greg Pryor, and David
Sylvester; "Accounting for Climate Change," by Robert S. Kaplan and
Karthik Ramanna; and "Persuading the Unpersuadable," by Adam Grant.
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