Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
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Quality, Warranty and Preventive Maintenance (Hardcover, 1998 ed.)
Loot Price: R4,412
Discovery Miles 44 120
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Quality, Warranty and Preventive Maintenance (Hardcover, 1998 ed.)
Series: International Series in Operations Research & Management Science, 15
Expected to ship within 10 - 15 working days
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Total price: R4,432
Discovery Miles: 44 320
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Quality, Warranty and Preventive Maintenance examines the impact of
product quality on warranty and maintenance costs and strategies,
from the perspectives of both manufacturers and users. In addition,
the theories of warranty and preventive maintenance are introduced
and discussed. Common wisdom supports the notion that better
product quality means lower warranty costs for the manufacturer,
and lower maintenance costs for the users of a manufactured
product. This proposition is examined in some detail on the basis
of failure time models. The authors investigate what exactly better
quality means in warranty and maintenance management, and how it
impacts warranty policies and costs for the manufacturer, and
replacement and maintenance strategies and costs for the users. In
measuring quality improvement, the main concepts and tools used are
those of stochastic ordering and mixture models. The theoretical
base of the work is a time-varying failure-rectification process.
This process includes, as special cases, replacement, minimal
repair, and imperfect repair, as alternative rectification modes
that may be available to the manufacturer or the user in
warranty-servicing or maintaining a product. In addition to serving
as a unifying base for the entire monograph, the use of this
process enables one to investigate jointly optimal
repair-effort/warranty-policy and
repair-effort/maintenance-strategy configurations for repairable
units. This book should be of interest to researchers in industry
and academia, and to quality, warranty and maintenance
professionals, specialists, and managers with a technical
background. It is suitable as a textbook to support graduate-level
seminar courses in OR/MS, IE and business administration curricula.
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