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Books > Social sciences > Politics & government > Public administration
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The New Public Service - Serving, Not Steering (Hardcover, 4th edition)
Loot Price: R5,386
Discovery Miles 53 860
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The New Public Service - Serving, Not Steering (Hardcover, 4th edition)
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The New Public Service: Serving, not Steering provides a framework
for the many voices calling for the reaffirmation of democratic
values, citizenship, and service in the public interest. It is
organized around a set of seven core principles: (1) serve
citizens, not customers; (2) seek the public interest; (3) value
citizenship and public service above entrepreneurship; (4) think
strategically, act democratically; (5) recognize that
accountability isn't simple; (6) serve, rather than steer; and (7)
value people, not just productivity. The New Public Service asks us
to think carefully and critically about what public service is, why
it is important, and what values ought to guide what we do and how
we do it. It celebrates what is distinctive, important, and
meaningful about public service and considers how we might better
live up to those ideals and values. The revised fourth edition
includes a new chapter that examines how the role and significance
of these New Public Service values have expanded in practice and
research over the past 15 years. Although the debate about
governance will surely continue for many years, this compact,
clearly written volume both provides an important framework for a
public service based on citizen discourse and the public interest
and demonstrates how these values have been put into practice. It
is essential reading fo students and serious practitioners in
public administration and public policy.
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