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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Less Contact, More Impact - How to Win Buyers' Trust in a Turbulent Digital World (Paperback) Loot Price: R692
Discovery Miles 6 920
Less Contact, More Impact - How to Win Buyers' Trust in a Turbulent Digital World (Paperback): Jochen Roef, Jozefien...

Less Contact, More Impact - How to Win Buyers' Trust in a Turbulent Digital World (Paperback)

Jochen Roef, Jozefien Geyter, Carolien Boom

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Loot Price R692 Discovery Miles 6 920 | Repayment Terms: R65 pm x 12*

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Customers today demand a highly personalised and unique purchasing experience: they require expert guidance in a purchasing process that is relevant and efficient from start to finish. Less Contact, More Impact explores the dynamics of corporate sales today and in the future as a function of trust and cooperation. The RIO model developed by Belgium-based Blinc Sales Institute marks the evolution of a new era in which genuine contact between client and salesperson is crucial to meeting the challenges of customer expectations. The goal of this book is to guide sales in the digital age in order to achieve maximum personal impact, better results, and consistent customer satisfaction in a minimum amount of time.

General

Imprint: Lannoo Publishers
Country of origin: Belgium
Release date: February 2021
Authors: Jochen Roef • Jozefien Geyter • Carolien Boom
Dimensions: 240 x 210mm (L x W)
Format: Paperback
Pages: 160
ISBN-13: 978-9401473422
Categories: Books > Business & Economics > Business & management > E-commerce
Books > Computing & IT > Social & legal aspects of computing > General
Books > Business & Economics > Business & management > Sales & marketing > Customer services
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LSN: 9401473420
Barcode: 9789401473422

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