Delivering BPM Excellence Business Process Management in Practice
Award-winning, real-world case studies in Business Process
Management Now in their 19th year, the Global Awards for Excellence
in BPM and Workflow recognize organizations that excel in
implementing innovative Workflow and Business Process Management
solutions to meet strategic business objectives. The companies
whose case studies are featured in this book have proven excellence
in their creative and successful deployment of advanced and
business process management concepts. The positive impact to their
corporations includes increased revenues, more productive and
satisfied employees, product enhancements, better customer service
and quality improvements
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