Kindness and leadership aren't often synonymous. Ask someone to
describe "good leadership" to you and you will hear many adjectives
used: authentic, bold, challenging, charismatic, decisive,
empowering, fearless, goal-oriented, humble, inspiring, original,
passionate, role-model, strategic and transparent, to name of a
few. And though there are many more that come to mind, kindness
isn't one of them. And here's the problem with that. Leaders lead.
And the way a leader leads - how they do what they do - influences
those they lead. From the president of the country, to the
president of a company, from middle managers, right down to
front-line supervisors, what a leader models - how they think,
speak and act - influences the people they lead. Leaders who think,
speak and act unkindly give legitimacy and permission to those they
lead to think, speak, and act in exactly the same unkind ways.
Today, in a world where a leaders' words and actions travel quickly
through social media channels such as Twitter, their influence -
unkind or kind - is amplified through repeated views and sharing.
In an increasingly fragmented, polarized and divided world, we need
leaders who will bring people together not divide them. Leaders who
value and model cooperation and collaboration over competition. And
who model ways to think kindly, speak kindly and act kindly. We
need kindness to become synonymous with good leadership. So that
when someone is asked to describe the traits of a good leader,
kindness will be the first word that comes to mind. Essentially,
the purpose of this book is to teach leaders how to lead with
kindness so they can influence the people they lead to create
kinder workplaces, organizations and the world. Each chapter
contains a mixture of theory, case studies and reflections from
leaders and the people they influence. As well, the book follows
the fictional stories of Kay'La Janson and Kevin Landrell, as they
become leaders in a failing organization that is ultimately turned
around through kind leadership. Between chapters there are a series
of practical exercises based on concepts presented in the previous
chapter with space to record outcomes and reflections on the
practice process. This book gives you a deep theoretical
understanding of the importance of leading with kindness and also
provides practical exercises for you to use to turn theory into
practice. Because "change means doing things differently," and
because we only really "learn by doing" to create kinder
organizations, kinder communities and a kinder world, leaders must
be able to begin practicing kindness right away. By the time you
finish the book, you will feel confident in your ability to lead
with kindness and also to address organizational problems at work,
at home and in the community, with kindness.
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