Whether it's writing a proposal, motivating employees, or
reaching out to customers, the Perfect Phrases series has the tools
you need for precise, effective communication. Distilling complex
ideas into specific phrases that diplomatically and honestly depict
the concepts at hand, this invaluable series provides: The best
techniques to communicate messages and goals in business letters
and proposals Tips for bringing out the best in every employee in
every business Dialogues and scripts to practice interactions with
customers or employees-- tailorable to any industry or company
culture Phrases for each step of the sales process
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