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Books > Computing & IT > General theory of computing
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E-government and Public Sector Process Rebuilding - Dilettantes, Wheel Barrows, and Diamonds (Paperback, Softcover reprint of hardcover 1st ed. 2004)
Loot Price: R4,558
Discovery Miles 45 580
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E-government and Public Sector Process Rebuilding - Dilettantes, Wheel Barrows, and Diamonds (Paperback, Softcover reprint of hardcover 1st ed. 2004)
Expected to ship within 10 - 15 working days
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E-government and Public Sector Process Rebuilding: Dilettantes,
Wheelbarrows, and Diamonds provides an input to rebuild and improve
the processes in which the public sector perform activities and
interact with the citizens, companies, and the formal elected
decision-makers.
Through eleven chapters, the book emphasizes information systems
(IS) as the vehicle for redirecting the public sector towards its
key customers.
The book stresses serious capability challenges inhibiting the
digital transformation using activity and customer centric
applications.
The dilettantes in the public sector are in need of upgrading,
rethinking, and refocusing their use of IS.
There is a need to revisit the extensive use of digital
wheelbarrows to transmit data, and complement the transactional
focus with IT-enabled analysis of the activities.
There is also a need to recognize that IS are not just flashy and
shining diamonds to be shown off on special occasions.
IS are, as most diamonds, manufactured products, part of the
activities and intended for replacement whenever the diamonds are
no longer suitable for serving their purpose - diamonds do not last
forever.
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