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When to Hire or Not Hire a Consultant - Getting Your Money's Worth from Consulting Relationships (Paperback, 1st ed.)
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When to Hire or Not Hire a Consultant - Getting Your Money's Worth from Consulting Relationships (Paperback, 1st ed.)
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When to Hire--or Not Hire--a Consultant: Getting Your Money's Worth
from Consulting Relationships is a hands-on, practical guide for
anyone thinking about hiring a consultant to set strategy, solve
problems, increase profits or revenue, develop new products, open
new markets, or improve efficiency. Consulting is one of the
fastest growing professions in the United States. According to the
U.S. government, there were 719,000 consultants in the U.S. in
2010, and you can expect an additional 274,000 by 2020. Cloaked in
expert status, consultants might seem to be the answer to many
business problems. You call someone in to solve a particular
problem or develop new markets, then send them away once the job is
done--while reaping the benefits of their expertise. Consultants
sometimes do work miracles, but once in a while they wreck a
healthy business. And far too often, the benefits gained by calling
in consultants disappear far too soon after they leave.Yet as
return on investment (ROI) and accountability for results become
bigger and bigger issues, business professionals in search of
answers to performance or strategy challenges are turning more and
more to outside guidance for help. Indeed, few businesses do not
use some kind of consultant at some point in their existence. But
how can you leverage the skills consultants can bring to the table
without adding undue risk to your operations? How can you
effectively manage the consultant relationship to get the greatest
benefit for the least cost? What metrics can support your decision
to hire--or not hire--a consultant? When should you use home-grown
talent to solve problems instead? That's what this book is all
about. While there is a multitude of books on how to be a
consultant, this is the first to help an executive determine when
to hire one. You will learn strategies to decide when a consultant
is needed and how to support that decision with hard evidence, how
to select the right consultant, how to set clear expectations, and
how to know when a consultant is either a valuable resource or a
hindrance to the company's success.The authors of this book bring
together two opposing perspectives. Linda Orr has served as a
consultant in many companies and situations, while Dave Orr has
hired consultants many times. Together, they can help you make the
most strategically and financially sound business decisions. This
books shows you how to: * Work through ROI and other issues to
support a decision to hire a consultant. * Maximize the benefits
consultants can provide. * Explore options other than hiring a
consultant. What you'll learn * Where consultants come from and
what qualifications you should look for. * How to compute ROI for
consultants. * When consultants can be effective and when they
cannot be effective. * How to select the right consultant, then set
expectations. * How to negotiate a consulting contract. * How to
form an effective consulting relationship. * How to fire a
consultant who is not adding value. * Your options besides
consultants to solve business problems.Who this book is for When to
Hire--or Not Hire--a Consultant: Getting Your Money's Worth from
Consulting Relationships is designed for owners and managers who
need help navigating the decisions to be made and the choices faced
when they need--or think they need--outside help. Most companies
use consultants occasionally, but many executives have not had the
experience of dealing with consultants and using them profitably
and effectively. It's also for those who have had a bad experience
with consultants and need a better process for ensuring a
successful relationship with a consultant. A secondary market for
this book is MBA students. Giving that the consulting industry is
so large, a basic part of strategy training should be when do you
outsource your management decisions. (Linda Orr plans to use this
book in her MBA classes.
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