Delivering Competitive Advantage Through BPM
Real-World Business Process Management
Some organizations significantly outperform others in their
industry. They become more agile by adopting smarter work practices
and transforming their business processes to be more dynamic,
collaborative, and connected.
"Often, the business processes themselves create competitive
advantage. "Increased revenue at reduced cost makes more money for
a very effective business. Changing market opportunities, customer
demands, new technology and calls for cost reduction can make it
seem impossible to keep operational chaos at bay.
"Competitive advantage "is gained when companies reduce
operational risk by making sure that internal guidelines and
external regulatory requirements are fulfilled. Companies thus
offer customers a faster, more accurate and consistent service.
Award-Winning, Real-World Case Studies
The companies whose award-winning case studies are featured in
this book have proven excellence in their creative and successful
deployment of advanced and business process management concepts.
The positive impact to their corporations includes increased
revenues, more productive and satisfied employees, product
enhancements, better customer service and quality improvements.
Read these detailed case studies to find out how these winners
moved the competitive goalposts for their industry.
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