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Knowledge Management in Healthcare (Paperback)
Loot Price: R1,712
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Knowledge Management in Healthcare (Paperback)
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Knowledge management goes beyond data and information capture in
computerized health records and ordering systems; it seeks to
leverage the experiences of all who interact in healthcare to
enhance care delivery, teamwork, and organizational learning.
Knowledge management - if envisioned thoughtfully - takes a
systemic approach to implementation that includes the embodiment of
a learning culture. Knowledge is then used to support that culture
and the knowledge workers within it to encourage them to share what
they know, thusly enabling their peers, their organizations and
ultimately their patients to benefit from their experience to
proactively dismantle hierarchy and encourage sharing about what
works, and what doesn't to focus efforts on improvement. Knowledge
Management in Healthcare draws on relevant business, clinical and
health administration literature plus the analysis of discussions
with a variety of clinical, administrative, leadership, patient and
information experts. The result is a book that will inform thinking
on knowledge access needs to mitigate potential failures, design
lasting improvements and support the sharing of what is known to
enable work towards attaining high reliability. It can be used as a
general tool for leaders and individuals wishing to devise and
implement a knowledge-sharing culture in their institution, design
innovative activities supporting transparency and communication to
strengthen existing programs intended to enhance knowledge sharing
behaviours and contribute to high quality, safe care.
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