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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour

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Knowledge Management in Healthcare (Paperback) Loot Price: R1,712
Discovery Miles 17 120
Knowledge Management in Healthcare (Paperback): Lorri Zipperer

Knowledge Management in Healthcare (Paperback)

Lorri Zipperer

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Loot Price R1,712 Discovery Miles 17 120 | Repayment Terms: R160 pm x 12*

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Expected to ship within 12 - 17 working days

Knowledge management goes beyond data and information capture in computerized health records and ordering systems; it seeks to leverage the experiences of all who interact in healthcare to enhance care delivery, teamwork, and organizational learning. Knowledge management - if envisioned thoughtfully - takes a systemic approach to implementation that includes the embodiment of a learning culture. Knowledge is then used to support that culture and the knowledge workers within it to encourage them to share what they know, thusly enabling their peers, their organizations and ultimately their patients to benefit from their experience to proactively dismantle hierarchy and encourage sharing about what works, and what doesn't to focus efforts on improvement. Knowledge Management in Healthcare draws on relevant business, clinical and health administration literature plus the analysis of discussions with a variety of clinical, administrative, leadership, patient and information experts. The result is a book that will inform thinking on knowledge access needs to mitigate potential failures, design lasting improvements and support the sharing of what is known to enable work towards attaining high reliability. It can be used as a general tool for leaders and individuals wishing to devise and implement a knowledge-sharing culture in their institution, design innovative activities supporting transparency and communication to strengthen existing programs intended to enhance knowledge sharing behaviours and contribute to high quality, safe care.

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