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Cross-Cultural Knowledge Management - Fostering Innovation and Collaboration Inside the Multicultural Enterprise (Paperback, 2012 ed.)
Loot Price: R2,984
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Cross-Cultural Knowledge Management - Fostering Innovation and Collaboration Inside the Multicultural Enterprise (Paperback, 2012 ed.)
Series: Innovation, Technology, and Knowledge Management, 11
Expected to ship within 10 - 15 working days
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Cross-cultural knowledge management, an elusive yet consequential
phenomenon, is becoming an increasingly essential factor in
organizational practice and policy in the era of globalization. In
order to overcome culturally shaped blind spots in conducting
research in different settings, this volume highlights how the
structuring of roles, interests, and power among different
organizational elements, such as teams, departments, and management
hierarchies (each comprised of members from different intellectual
and professional backgrounds), generates various paradoxes and
tensions that bring into play a set of dynamics that have an impact
on learning processes. In this context, such questions often arise:
How is knowledge shared in the multicultural organization? What
problems and issues emerge? How do different mentalities affect
people's responses to new knowledge and new ideas? How can
knowledge-sharing processes be improved? Under which conditions do
ideas generated by units or groups of different cultural traditions
have a chance of being heard and implemented? Such questions
translate into an investigation of potential managerial dilemmas
that occur when different but equally valid choices create tensions
in decision making. The authors draw from experiences working with
a wide variety of organizations, and insights from such fields as
sociology and psychology, to shed new light on the dynamics of
knowledge management in the multicultural enterprise. In so doing,
they help to identify both obstacles to successful communication
and opportunities to inspire creativity and foster collaboration.
The authors note that in order to enable organizations to transfer
knowledge effectively, mechanisms for dispute settlement, mediation
of cultural conflict, and enforcing agreements need to be in place.
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