Measuring Performance for Business Results (Hardcover)

This text shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in total quality management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance and its impact on financial results. A variety of performance measures are covered, including benchmarking, which is a key measure of competitiveness. Case studies of leading companies from Europe, the US and the Far East are included.

General

Imprint:	Chapman and Hall
Country of origin:	United Kingdom
Release date:	March 1994
First published:	April 1994
Authors:	Mohamed Zairi
Dimensions:	234 x 156 x 20mm (L x W x T)
Format:	Hardcover
Pages:	336
ISBN-13:	978-0-412-57400-9
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
LSN:	0-412-57400-4
Barcode:	9780412574009

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