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Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues (Hardcover)
Loot Price: R1,137
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Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues (Hardcover)
Expected to ship within 12 - 17 working days
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The Retail and Food Services sectors play an important role in
Singapore. They add to the vibrancy of the economy and contribute
to the social well-being of Singaporeans. At the same time, they
are often highlighted and scrutinised for their low productivity
performance and high reliance on manpower. There is to date a lack
of local literature that addresses the issues faced by the two
sectors at the enterprise and worker levels.This timely book
includes major topics in services productivity in the Singapore
context, with emphasis on Retail and Food Services. Topics covered
include the key productivity levers of the services sectors:
holistic productivity measurement framework, effective
entrepreneurship, manpower management, promotion by social media,
marketing, costing process and accounting sophistication. These
areas are explored through literature reviews and in-depth
interviews with companies and consumers. The chapters also include
recommendations for policy makers and industry stakeholders.
Written in a simple and accessible manner, this book will serve as
an insightful guide to researchers, policy-makers, industry
practitioners and enterprises and those who are keen to learn from
the Singapore experience.
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