Reforming public services has become an integral part of
instituting austerity measures as governments around the world
struggle to balance the books in the wake of the financial crisis.
Vital public services and government departments have been given
the seemingly impossible task of delivering better services to the
public while receiving less funding. This excellent and highly
original collection brings together contributors from across the
globe to explore and analyse innovational methods aimed at helping
overburdened and under-funded public services cope with the demands
of austerity and continue to deliver high quality services to the
public. In the process this book develops new theoretical models
and analyses case studies to provide an important and timely
insight into how to reform public services across the globe.
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