This compilation of 22 firm-specific case studies is an important
contribution to the discussion of 'servicification' trends in
manufacturing. 'Services have increased in importance and value in
many manufacturing value chains, making companies that produce
physical products look more like service enterprises. What services
do global value chains use in their operations, how important are
they and how do economic policies shape firms' configurations,
operations, and location of global value chains? This book
addresses these questions and more.The interviewed firms, based in
12 APEC economies, come from different sectors ranging from
multinational automotive, construction equipment, and electrical
appliance manufacturers to small and medium manufacturers of
watches or chemical for water treatment. The book analyses what
specific services are important in different stages of the value
chain, and whether they are typically provided in-house or
outsourced.
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