Improving organizational productivity is an important current and
future issue. The improvement can be effected by changing
technology, or by changing the way in which people work. The
concern of this work is how to structure work so that people can
and will want to maximize their productivity using a special
approach to measurement and improvement of organizational
productivity defined by the author - ProMES (Productivity
Measurement and Enchancement System). ProMES is a way of motivating
people to maximize their productivity. This book describes a series
of cases where ProMES was applied to improve productivity in
service and manufacturing organizations in a variety of different
organizations in different countries. Results indicate very large
increases in productivity, much larger than those typically found.
Lessons learned from these cases for future productivity
improvement efforts are summarized.
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