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The New Production of Users - Changing Innovation Collectives and Involvement Strategies (Hardcover)
Loot Price: R4,462
Discovery Miles 44 620
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The New Production of Users - Changing Innovation Collectives and Involvement Strategies (Hardcover)
Series: Routledge Studies in Innovation, Organizations and Technology
Expected to ship within 12 - 17 working days
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Behind the steady stream of new products, technologies, systems and
services in our modern societies there is prolonged and complicated
battle around the role of users. How should designers get to know
the users' interests and needs? Who should speak for the users? How
may designers collaborate with users and in what ways may users
take innovation into their own hands? The New Production of Users
offers a rare overview of these issues. It traces the history of
designer-user relations from the era of mass production to the
present days. Its focus lies in elaborating the currently emerging
strategies and approaches to user involvement in business and
citizen contexts. It analyses the challenges in the practical
collaborations between designers and users, and it investigates a
number of cases, where groups of users collectively took charge of
innovation. In addition to a number of new case studies, the book
provides a thorough account of theories of user involvement as well
as and offers further developments to these theories. As a part of
this, the book relates to the wide spectrum of fields currently
associated with user involvement, such as user-centered design,
participatory design, user innovation, open source software,
cocreation and peer production. Exploring the nexus between users
and designers, between efforts to democratize innovation and to
mobilize users for commercial purposes, this multi-disciplinary
book will be of great interest to academics, policy makers and
practitioners in fields such as Innovation Studies, Innovation
Policy, Science and Technology Studies, Cultural Studies,
Consumption studies, Marketing, e-commerce, Media Studies as well
as Design research.
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