Organizations, like people, get stuck! They get ensnared in
routines and processes, and they fall back into old habits. This is
the dangerous period of inertia, the period that precedes failure,
when organizations show signs of sluggishness. In Transforming the
Clunky Organization Samuel B. Bacharach specifies why organizations
fall into patterns of inertia and details the critical pragmatic
leadership skills leaders need to regain organizational momentum.
From Alfred Sloan, to Lee Iacocca, to Lou Gerstner, to Indra Nooyi,
to Steve Jobs, to Jeff Bezos, Bacharach argues that their pragmatic
leadership skills assured that their organization did not get
trapped by the doldrums of inertia. He employs case illustrations
to identify clunky tendencies and inertia within organizations
across a wide range of business sectors including technology,
finance, banking, home entertainment, and retail. Illustrations are
drawn from organizations such as Amazon, Apple, Borders, Merrill
Lynch, Nintendo, Starbucks, and Unilever, among many others.
Bacharach argues that in order to achieve their potential,
organizations need to be perpetually involved in two activities.
The first is discovery-organizational leaders need to continuously
explore new opportunities and transfer new insights into new
products, processes, and directions. The second is
delivery-organizational leaders need to be able to mobilize support
for ideas, sustain and drive these ideas forward, and achieve
results. Successful discovery and delivery allows organizations to
truly thrive and continuously meet their potential. Expanding on
The Agenda Mover, the first book in the BLG Pragmatic Leadership
Series, this book offers a roadmap for individual leaders at all
levels to create the agility and synergy needed for the continuous
organized flow of information and the movement of ideas. Clunky
organizations need leaders that are explorers and innovators in the
discovery phase and mobilizers and sustainers to deliver solutions.
Transforming the Clunky Organization provides the keys for
necessary behaviors that allow leaders to successfully break
inertia and foster agility. This book will appeal to leaders at all
levels within organizations, change-management consultants, and
business-school professors.
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