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Books > Medicine > General issues > Public health & preventive medicine
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Listening for What Matters - Avoiding Contextual Errors in Health Care (Paperback)
Loot Price: R1,039
Discovery Miles 10 390
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Listening for What Matters - Avoiding Contextual Errors in Health Care (Paperback)
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Effective health care requires physicians tailor care to patients'
individual life contexts, including their financial situation,
social support, competing responsibilities, and cognitive
abilities. Physicians, however, are poorly prepared to consider
patients' lives when planning their care. The result is measurably
harmful to individuals and costly to society. Listening for What
Matters: Avoiding Contextual Errors in Health Care covers ten years
of empirical research based on hundreds of recorded doctor visits
by patients and undercover actors alike, which revealed a
widespread disregard of patients' individual circumstances and
needs resulting in inappropriate care. These medical errors have
been largely undocumented and unaddressed by the American
healthcare system. This book tells the stories of patients whose
care was compromised by inattention to individual context, and
introduces novel methods for assessing the magnitude of the
problem. It describes how these errors, termed "contextual errors,"
can be minimized through changes in how doctors are trained, how
medicine is practiced and quality measured, and in the ways
patients assert their needs during visits. The aim of this book is
to open a dialog between patients, physicians, policy makers, and
medical educators, about a serious quality problem that has been
overlooked and understudied.
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