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People and Computers XIV - Usability or Else! - Proceedings of HCI 2000 (Paperback, 2000 ed.)
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People and Computers XIV - Usability or Else! - Proceedings of HCI 2000 (Paperback, 2000 ed.)
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Currently we are at the beginnings of widespread wireless
connectivity and ubiquitous computing. The Web is merging with a
variety of technologies: cell phones, laptop computers, hand held
organisers, information appliances, and GPS and other sensors. The
capability for access anytime and anywhere is here. The increasing
frequency of cell phone calls at inappropriate times testifies that
people no longer can easily control access. Devices can determine
where they are located and can make a range of information
available to users as well as make users available to others or
their devices. We have proposed a general technique that promises
to assist in mediating access. It capitalises on advantages
afforded by computation(Hollan & Stometta, 1992). We first
described the negotiation technique in the context of problems
involved in scheduling meetings and then showed that similar
issues, which at first may seem unrelated but in fact have much in
common, arise in other contexts. One such activity, gaining
immediate access, is currently of growing importance because of
expanding connectivity via wireless technology. Cell phones and
related technologies make it possible to be constantly available
for synchronous interaction. At times, this can be advantageous but
the associated costs and benefits result in a complex tradeoff
space for designers as well as users.
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