Strategic Management of Professional Service Firms - Theory and Practice (Paperback, 2011 ed.)

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies.

General

Imprint:	Springer-Verlag
Country of origin:	Germany
Release date:	October 2014
First published:	2011
Authors:	Stephan Kaiser • Max Josef Ringlstetter
Dimensions:	235 x 155 x 12mm (L x W x T)
Format:	Paperback
Pages:	208
Edition:	2011 ed.
ISBN-13:	978-3-642-42358-1
Categories:	Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Books > Business & Economics > Industry & industrial studies > Service industries > General
LSN:	3-642-42358-2
Barcode:	9783642423581

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!