New edition of a classic guide to ensuring effective organizational
performance
Thoroughly revised and updated, the second edition of "Managing
and Measuring Performance in Public and Nonprofit Organizations" is
a comprehensive resource for designing and implementing effective
performance management and measurement systems in public and
nonprofit organizations. The ideas, tools, and processes in this
vital resource are designed to help organizations develop
measurement systems to support such effective management approaches
as strategic management, results-based budgeting, performance
management, process improvement, performance contracting, and much
more.
The book will help readers identify outcomes and other
performance criteria to be measured, tie measures to goals and
objectives, define and evaluate the worth of desired performance
measures, and analyze, process, report, and utilize data
effectively.Includes significant updates that offer a more
integrated approach to performance management and measurementOffers
a detailed framework and instructions for developing and
implementing performance management systemsShows how to apply the
most effective performance management principlesReveals how to
overcome the barriers to effective performance management
"Managing and Measuring Performance in Public and Nonprofit
Organizations" identifies common methodological and managerial
problems that often confront managers in developing performance
measurement systems, and presents a number of targeted strategies
for the successful implementation of such systems in public and
nonprofit organizations. This must-have resource will help leaders
reach their organizational goals and objectives.
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