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The Basics of Process Improvement (Hardcover)
Loot Price: R5,293
Discovery Miles 52 930
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The Basics of Process Improvement (Hardcover)
Expected to ship within 12 - 17 working days
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Unlike other books that promote a specific process and performance
improvement discipline, this book shows organizations how to
achieve success by fixing basic operational issues and problems
using a broad and wide-sweeping process-based toolkit. In addition,
it helps individuals who have worked in stale- or siloed-thinking
enterprises make the transition to a process or
improvement-oriented culture and teaches those who are unfamiliar
with process tools to look at their work with a new lens and adopt
a continuous improvement and analytical-thinking mindset. The
authors have successfully used the various methods, tools, and
concepts found in this book to overcome practical, daily problems
at various organizations. This book will surely help operators,
managers, practitioners, and executives, who are charged with
improving processes and workplace culture, produce better products
and services.
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