Customization-Oriented Design of Product-Service System (Paperback, Softcover reprint of the original 1st ed. 2019)

This book is devoted to the customization design of product/service system (PSS), making use of a systematic design process and a number of methods, especially Industrial Customer Activity Cycle Analysis, Service Quality Function Deployment, Service Function and Attribute Analysis, Modified Service Blueprint, Multi-Objective Optimization and Multi-Criteria Recommendation Method. The book is especially valuable in manipulating the problems of PSS requirements analysis, design conflict, design reuse and proactively response to customer. The methods in the book facilitate modular design of customized solutions and enhance PSS design efficiency. Presenting case studies, this book helps researchers and practitioners to understand the customization process and methods in the early development of PSS.

General

Imprint:	Springer Verlag, Singapore
Country of origin:	Singapore
Release date:	February 2019
First published:	2019
Authors:	Wenyan Song
Dimensions:	235 x 155 x 12mm (L x W x T)
Format:	Paperback
Pages:	202
Edition:	Softcover reprint of the original 1st ed. 2019
ISBN-13:	978-981-13-4521-0
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management Books > Business & Economics > Industry & industrial studies > Service industries > General
LSN:	981-13-4521-X
Barcode:	9789811345210

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