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Lean Management System LMS:2012 - A Framework for Continual Lean Improvement (Paperback)
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Lean Management System LMS:2012 - A Framework for Continual Lean Improvement (Paperback)
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The success of a Lean manufacturing program depends far more on
organization-wide leverage of Lean manufacturing tools than it does
on the tools themselves. To this the organization must add the
human relations aspects that earn buy-in and engagement by all
members of the workforce, to the extent that workers will react
immediately and decisively to the presence of waste. The synergy of
the human and technological aspects of Lean form what Henry Ford
called a universal code for the achievement of world-class results
in any enterprise, and which he put into practice to deliver
unprecedented bottom line results. This book expands upon and
systemizes this universal code into a structure or framework that
promotes organizational self-audits and continuous improvement. The
book's first section offers a foundation of four simple but
comprehensive Lean key performance indicators (KPIs): waste of the
time of things (as in cycle time), waste of the time of people,
waste of energy, and waste of materials. The Toyota Production
System's seven wastes are all measurable in terms of these four
KPIs, which also cover the key metrics of Eliyahu Goldratt's theory
of constraints: throughput, inventory, and operating expense. The
first section then adds a proactive improvement cycle that sets out
to look for trouble by isolating processes for analytical purposes
and measuring and then balancing inputs and outputs to force all
wastes to become visible. It is in fact technically impossible for
any waste of material or energy to hide from what chemical
engineers call a material and energy balance. Application of this
book's content should therefore satisfy most provisions of the ISO
14001 environmental management system standard and the new ISO
50001 energy management system standard. The second section
consists of an unofficial (and therefore customizable) standard
against which the organization can audit its Lean management
system. The unofficial standard is designed to be compatible with
ISO 9001:2008 so internal auditors can assess both systems
simultaneously. Each provision includes numerous examples of
questions that promote audits in a narrative form as opposed to
yes/no checklists or Likert scale ratings. The unofficial standard
can also be downloaded (without the assessment questions) from the
publisher's Web site. The third section elaborates in detail on the
second and provides numerous real-world examples of applications.
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