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International Tourism - Cultures and Behavior (Hardcover): Frederic Dimanche, Yvette Reisinger, PhD International Tourism - Cultures and Behavior (Hardcover)
Frederic Dimanche, Yvette Reisinger, PhD
R5,374 Discovery Miles 53 740 Ships in 12 - 17 working days

In recent years there has been a considerable interest in the cultural aspects of tourism such as the impacts of culture on tourism planning, development, management and marketing. However, the focus has been on material forms of culture such as arts, music, or crafts. The impacts of national culture on tourist behavior and travel decision-making have not been paid much attention. Only in the last two years have cross-cultural issues begun to generate significant interest among academics. An examination of cultural characteristics and differences is extremely important to the tourism industry because today's tourism environment is becoming increasingly international. Information on the nature of the cultural differences between international tourists and locals is not readily available in tourism literature. The concept of culture is very complex and includes such abstract concepts as satisfaction, attitude and loyalty. International Tourism brings these concepts to the undergraduate student in tourism, as well as students in the related fields of marketing, management, international business, and cross-cultural communication. Designed as a textbook, it is organized and presented in an integrated and relevant way for the benefit of a worldwide audience.

Creating Experience Value in Tourism (Paperback): Nina K. Prebensen, Joseph S. Chen, Muzaffer Uysal Creating Experience Value in Tourism (Paperback)
Nina K. Prebensen, Joseph S. Chen, Muzaffer Uysal; Contributions by Levent Altinay, Lidia Andrades Caldito, …
R1,401 Discovery Miles 14 010 Ships in 9 - 15 working days

Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others. Now updated throughout, Creating Experience Value in Tourism, 2nd Edition provides a clarification of these approaches as well as a practical translation as to how they can work within industry. Including a framework to distinguish among key resources or antecedents of customer value, this new edition: - Introduces the concept of co-creation of value in the tourist experience, looking at the definitions, structures and models available; - Provides a new chapter addressing value creation and resource configuration; - Considers consumer behaviour and factors affecting value creation from both physiological and psychological perspectives; - Introduces a new full colour internal design to aid understanding. Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.

Tourism in Russia - A Management Handbook (Hardcover): Frederic Dimanche, Lidia Andrades Tourism in Russia - A Management Handbook (Hardcover)
Frederic Dimanche, Lidia Andrades
R5,172 R4,258 Discovery Miles 42 580 Save R914 (18%) Ships in 12 - 17 working days

Russia, the largest country in the world, has untapped tourism potential. Historic and cultural resources, natural attractions, and business opportunities attract a growing number of visitors to this fast-growing country. The book will appeal to a broad base of students, professors, and practitioners. It addresses tourism as a system, provides essentials of management and marketing, discusses tourism planning and impact management, and proposes strategies and recommendations to improve Russia as an international destination. It is also unique in its approach: it has been written by a group of collaborating authors as part of an EU-funded project that created links between tourism academics from Russia and the European Union. Each chapter was co-written by an international mix of contributors who have worked together on tourism and Russia for two years. This project has been funded with support from the European Commission. It reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Creating Experience Value in Tourism (Hardcover, 2nd edition): Nina K. Prebensen, Joseph S. Chen, Muzaffer Uysal Creating Experience Value in Tourism (Hardcover, 2nd edition)
Nina K. Prebensen, Joseph S. Chen, Muzaffer Uysal; Contributions by Levent Altinay, Lidia Andrades Caldito, …
R2,720 Discovery Miles 27 200 Ships in 12 - 17 working days

Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others. Now updated throughout, Creating Experience Value in Tourism, 2nd Edition provides a clarification of these approaches as well as a practical translation as to how they can work within industry. Including a framework to distinguish among key resources or antecedents of customer value, this new edition: - Introduces the concept of co-creation of value in the tourist experience, looking at the definitions, structures and models available; - Provides a new chapter addressing value creation and resource configuration; - Considers consumer behaviour and factors affecting value creation from both physiological and psychological perspectives; - Introduces a new full colour internal design to aid understanding. Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.

International Tourism - Cultures and Behavior (Paperback): Frederic Dimanche, Yvette Reisinger, PhD International Tourism - Cultures and Behavior (Paperback)
Frederic Dimanche, Yvette Reisinger, PhD
R1,773 Discovery Miles 17 730 Ships in 12 - 17 working days

In recent years there has been a considerable interest in the cultural aspects of tourism such as the impacts of culture on tourism planning, development, management, and marketing. However, the focus has been on material forms of culture such as arts, music, or crafts. The impacts of national culture on tourist behavior and travel decision-making have not been paid much attention. Only in the last two years have cross-cultural issues begun to generate significant interest among academics.
An examination of cultural characteristics and differences is extremely important to the tourism industry because today's tourism environment is becoming increasingly international. Advances in technology, and improved communication and transportation have enhanced peoples' mobility and travel such that exposure to culturally different societies, cultures exchanges and interactions is now commonplace. It is imperative for industry representatives, who operate in the international business environment and deal with foreign tourists on a daily basis, to understand the influence of national cultures of their customers.
Unfortunately, information on the nature of the cultural differences between international tourists and locals is not readily available in tourism literature. The concept of culture is very complex. The analysis of cultural differences in a multidisciplinary tourism context and/or application of the literature on cultural differences in the abstract concepts such as satisfaction, attitude or loyalty (that have different meanings in different cultures) to the tourism context create problems. Although the effects of national characteristics on consumer behavior in general have beeninvestigated in several research studies, more information is required concerning the cultural differences in the tourism context.
This book will bring these concepts to the undergraduate student in tourism, as well as students in the related fields of marketing, management, international business, and cross-cultural communication. Designed as a textbook, it will organized and presented in an integrated and relevant way for the benefit of a worldwide audience.
* Provides comprehensive coverage of cross-cultural issues and behavior in tourism
* Textbook design features learning objectives, discussion points and review questions to facilitate student use
* Illustrates how international cultural differences influence travel decision-making

Tourism Management in Warm-water Island Destinations (Hardcover): Michelle McLeod, Robertico Croes Tourism Management in Warm-water Island Destinations (Hardcover)
Michelle McLeod, Robertico Croes; Contributions by David Airey, Sheree-Ann Adams, Donna Chambers, …
R2,549 R1,490 Discovery Miles 14 900 Save R1,059 (42%) Ships in 12 - 17 working days

Warm-water islands are a cohesive group of islands distinguished by their geography and remoteness, history as former colonial territories, and dependence on external stakeholders for their economic and social development. Warm-water island destinations also have a year-round tourism industry. These island tourism destinations are facing unprecedented adjustment challenges in the wake of increasing globalization and susceptibility to external shocks, and are in search of appropriate policy responses to that globalization. It is critical for small islands to understand how these challenges affect tourism performance and how they impact their residents. Tourism Management in Warm-water Island Destinations unearths the critical aspects that contribute to tourism development and growth in islands. Particular emphasis is placed on destinations such as the Caribbean, with lessons learned that are applicable to other island tourism contexts in the Mediterranean, Indian Ocean and the Pacific. * Presents emerging research themes and methodology; * Provides insight into factors that result in successful and unsuccessful cases; * Features a focus on Cuba and its reintroduction to the tourism landscape. This book provides a platform for emerging systemic perspectives of the various aspects of island tourism, with the view that strategies for the management and development of tourism in island environments can be improved and will be of interest to those studying and researching within destination management.

Tourism in Russia - A Management Handbook (Russian Translation) (Russian, Hardcover): Frederic Dimanche, Lidia Andrades Tourism in Russia - A Management Handbook (Russian Translation) (Russian, Hardcover)
Frederic Dimanche, Lidia Andrades
R4,260 Discovery Miles 42 600 Ships in 12 - 17 working days

Russia, the largest country in the world, has untapped tourism potential. Historic and cultural resources, natural attractions, and business opportunities attract a growing number of visitors to this fast-growing country. The book will appeal to a broad base of students, professors, and practitioners. It addresses tourism as a system, provides essentials of management and marketing, discusses tourism planning and impact management, and proposes strategies and recommendations to improve Russia as an international destination. It is also unique in its approach: it has been written by a group of collaborating authors as part of an EU-funded project that created links between tourism academics from Russia and the European Union. Each chapter was co-written by an international mix of contributors who have worked together on tourism and Russia for two years. This project has been funded with support from the European Commission. It reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

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