Learn powerful closing and sales negotiation tactics that unlock yes and seal the deal. Each year, sales professionals leave billions of dollars on the table because they are out gunned, out maneuvered, and out played by savvy buyers, who have been schooled in the art and science of negotiation. Because today's buyers have more power than ever before--more information, more at stake, and more control over the buying process--they almost always enter sales negotiations in a much stronger position than the salespeople on the other side of the table. The results are sadly predictable: salespeople and their companies end up on the losing end of the deal. In this brutal paradigm, if you fail to master the skills, strategies, and tactics to go toe-to-toe with modern buyers and win at the sales negotiation table, your income and long-term earning potential will suffer--along with your company's growth, profits, and market valuation. In his new book INKED: The Ultimate Guide to Powerful Closing and Sales Negotiation Tactics that Unlock YES and Seal the Deal, Jeb Blount levels the playing field by giving you the strategies, tactics, techniques, skills, and human-influence frameworks required to become a powerful and effective sales negotiator. In his signature, straightforward style, Jeb pulls no punches. He slaps you right in the face with the cold, hard truth and lays bare the reasons why you keep getting beaten by buyers who have been trained in how to play you. Then, he teaches you exactly what you need to know, do, and say to gain more control and more power over the outcomes of your deals, and WIN. You'll learn: Seven Immutable Rules of Sales Negotiation Why "Win-Win" Usually Means "You-Lose" The One Rule of Sales Negotiation You Must Never Break How to Leverage the Powerful MLP Strategy to Bend Win Probability in Your Favor The ACED Buyer Persona Model and How to Flex to Buyer Communication Styles Seven Principles of Effective Sales Negotiation Communication How to Leverage the DEAL Sales Negotiation Framework to Control the Negotiation Conversation and Get Ink How to Gain the Advantage with Comprehensive Sales Negotiation Planning Strategies and Tools Powerful Negotiation Psychology and Influence Frameworks that Keep You in Control of the Conversation How to Rise Above the Seven Disruptive Emotions that are Holding You Back at the Sales Negotiation Table How to Protect Yourself from the Psychological Games that Buyers Play With these powerful tactics in your sales arsenal, you will approach sales negotiations with the confidence and power to take control of the conversation and get the prices, terms, and conditions that you deserve. INKED is the most comprehensive Sales Negotiation resource ever developed for the sales profession. Unlike so many other negotiating books that ignore the reality sellers face in the rapid-fire, real world of the sales profession, INKED is a sales-specific negotiation primer. You'll learn directly from one of the most sought-after and celebrated sales trainers of our generation. Following in the footsteps of his blockbuster bestsellers Fanatical Prospecting, Sales EQ, and Objections, Jeb Blount's INKED puts the same strategies employed by his clients--a who's who of the world's most prestigious organizations--right into your hands.

The true secret to success in sales is caring. Caring for others, caring for results, caring for growth. Those who care the most, sell the most. Really Care For Them is for those who want to learn to do sales the right way with the most success as fast as possible. It helps readers escape adversarial, competitive, self-destructive sales behavior by developing a collaborative, trust-based approach to selling in a way that builds value and trust. Many sales books teach what to do, Really Care For Them teaches how to do it. Everyone can learn skills and scripts; the real differentiator is the salesperson and how they sell. Packed with only the most important information, behaviors, and characteristics that enable personal and professional growth, Really Care For Them is the first book every salesperson needs to read. It demonstrates what the top performers do in an accessible, easy to understand format and makes it easier to learn to sell without reading tons of extra words, boring theories, and outdated ideas. Really Care For Them inspires growth, creativity, compassion, accountability, and courage.

The ultimate guide to relationships, influence and persuasion in 21st century business.

What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy?

You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion... None of the above You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures.

If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You.

Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU.

This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, "People Buy You" will enable you to achieve a whole new level of success in your sales and business career. You'll discover: Three relationship myths that are holding you backFive levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your careerThe real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needsHow to anchor your business relationships and create loyal customers who will never leave you for a competitorHow to build your personal brand to improve your professional presence and stand-out in the market place

"People Buy You" is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.

Ditch the failed sales tactics, fill your pipeline, and crush your number Fanatical Prospecting gives salespeople, sales leaders, entrepreneurs, and executives a practical, eye-opening guide that clearly explains the why and how behind the most important activity in sales and business development prospecting. The brutal fact is the number one reason for failure in sales is an empty pipe and the root cause of an empty pipeline is the failure to consistently prospect. By ignoring the muscle of prospecting, many otherwise competent salespeople and sales organizations consistently underperform. Step by step, Jeb Blount outlines his innovative approach to prospecting that works for real people, in the real world, with real prospects. Learn how to keep the pipeline full of qualified opportunities and avoid debilitating sales slumps by leveraging a balanced prospecting methodology across multiple prospecting channels. This book reveals the secrets, techniques, and tips of top earners. You ll learn: * Why the 30-Day Rule is critical for keeping the pipeline full * Why understanding the Law of Replacement is the key to avoiding sales slumps * How to leverage the Law of Familiarity to reduce prospecting friction and avoid rejection * The 5 C s of Social Selling and how to use them to get prospects to call you * How to use the simple 5 Step Telephone Framework to get more appointments fast * How to double call backs with a powerful voice mail technique * How to leverage the powerful 4 Step Email Prospecting Framework to create emails that compel prospects to respond * How to get text working for you with the 7 Step Text Message Prospecting Framework * And there is so much more! Fanatical Prospecting is filled with the high-powered strategies, techniques, and tools you need to fill your pipeline with high quality opportunities. In the most comprehensive book ever written about sales prospecting, Jeb Blount reveals the real secret to improving sales productivity and growing your income fast. You ll gain the power to blow through resistance and objections, gain more appointments, start more sales conversations, and close more sales. Break free from the fear and frustration that is holding you and your team back from effective and consistent prospecting. It's time to get off the feast or famine sales roller-coaster for good!

What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you ll learn the real secrets of customer experience including: *7 Essential Principles of Customer Engagement *5 Levers for Creating a Legendary Customer Experience * The Secret to Bridging the Experience Gap * How to Leverage the Pull Strategy to become a Trusted Advisor *2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals the people most connected to customers who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.

One of the biggest myths that plagues the business world today is that our ability to network depends on having the "gift-of-gab." You don't have to be outgoing to be successful at networking. You don't have to become a relentless self-promoter. In fact, you don't have to act like an extrovert at all. The truth is that when introverts are armed with a plan that lets them be their authentic selves, they make the best networkers. Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking. A sequel to Pollard's international bestseller The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone, this book masterfully confronts the stigma around the so-called extroverted arena of networking. In The Introvert's Edge to Networking, you'll discover how to: Overcome your fear and discomfort when networking Turn networking into a repeatable system Leverage your innate introverted strengths Target and connect with top influencers Leverage the power of virtual and social networking The introvert's roadmap to success doesn't look like the extroverts, we're different and we should embrace that. Whether you're a small business owner struggling to make a living or a professional who's hit a career plateau, The Introvert's Edge to Networking is your path to a higher income and a rolodex of powerful connections.

In unbeständigen Zeiten ist es schwer zu verkaufen. Es scheint, als ob jedes Unternehmen einen Ausgabenstopp verhängt, Kürzungen vornimmt oder Entscheidungen hinausschiebt. Die Käufer werden rar und der Wettbewerb um die wenigen, die noch kaufen, ist hart. Niemand will sich mit Verkäufern treffen, die Einwände sind schärfer, die Kunden kündigen Aufträge und Verträge aus einer Laune heraus und setzen die Vertriebsmitarbeiter unter Druck, die Preise zu senken. Dennoch müssen Verkäufer weiterhin ihre Verkaufszahlen erreichen. Wenn sie das nicht schaffen, sinkt ihr Einkommen beträchtlich. In dieser Situation ist es nur natürlich, dass sie sich gestresst und demotiviert fühlen. In seinem Buch liefert der weltweit gefragteste Verkaufstrainer Jeb Blount ein unverzichtbares Konzept für Verkäufer, mit dem sie in Zeiten der Unsicherheit und des Wandels motiviert bleiben, ihre Sales Pipeline voll halten, den Umsatz steigern, ihre Kunden binden und ihre Karriere vorantreiben können. In seinem typisch direkten und sachlichen Stil liefert Jeb Blount 55 leicht zu konsumierende Tipps, Techniken und Taktiken, die sich bewährt haben und Sales-Mitarbeitern helfen, an der Spitze zu bleiben, wenn alles und jeder andere am Boden liegt. Die Leser erfahren unter anderem: - die wahren Geheimnisse, um in einer Krise mehr zu verkaufen, - wie sie professionell hartnäckig sein können, - wie sie ihre Verkaufsbotschaften an den jeweiligen Moment anpassen, - die Verkaufsgeheimnisse von Fröschen, Eichhörnchen und Pferden, - warum sie mehr als Charme und eine großartige Persönlichkeit brauchen, um in der Krise einen Verkauf abzuschließen, - wie sie in einer Krise mit Einwänden umgehen, - wie sie ihr Revier vor Konkurrenten und ihre Gewinne vor Preissenkungen schützen können. Jon Kabat-Zinn hat einmal gesagt: "Du kannst die Wellen nicht aufhalten, aber du kannst lernen zu surfen." Genau das lernen Sie in diesem unverzichtbaren Leitfaden für Vertriebsprofis: wie Sie durch die raue See der Unbeständigkeit navigieren. In jedem Kapitel finden Sie die Motivation, die Inspiration und das Selbstvertrauen, um sich über die Negativität zu erheben, Ihre Welle zu erwischen und die Kontrolle über Ihr Leben, Ihre Karriere, Ihre Denkweise und Ihr Einkommen zu übernehmen.

One of the biggest myths that plagues the business world today is that our ability to network depends on having the "gift-of-gab." You don't have to be outgoing to be successful at networking. You don't have to become a relentless self-promoter. In fact, you don't have to act like an extrovert at all. The truth is that when introverts are armed with a plan that lets them be their authentic selves, they make the best networkers. Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking. A sequel to Pollard's international bestseller The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone, this book masterfully confronts the stigma around the so-called extroverted arena of networking. In The Introvert's Edge to Networking, you'll discover how to: Overcome your fear and discomfort when networking Turn networking into a repeatable system Leverage your innate introverted strengths Target and connect with top influencers Leverage the power of virtual and social networking The introvert's roadmap to success doesn't look like the extroverts, we're different and we should embrace that. Whether you're a small business owner struggling to make a living or a professional who's hit a career plateau, The Introvert's Edge to Networking is your path to a higher income and a rolodex of powerful connections.

Yes You can have real success as a small business owner. The life of the small business owner can be lonely. You work around the clock just to survive - it often feels like you need to come up with all of the answers yourself. Until now Today's business thought leaders have created the Business Expert Guide to Small Business Success providing you with actionable information you can implement right now. From increasing revenue, to improving quality, to managing costs, this book is the true handbook for the small business owner. Strategic plan design and implementation Cash flow management Pricing strategies for profitability Leadership and strategic decision-making Sales hiring and compensation concepts Business development, networking and lead generation techniques Sales strategies and tactics Employee engagement and development Self and employee motivation Legal and compliance best practices And many more... 21 Business Expert Guide Contributors Foreword by Jill Konrath, author of Snap Selling Jeb Blount Harlan Goerger Richard Norris Danita Bye Bill Guertin Paul Pershes Cindy Cohen Tim Hagen Mic Puklich Roger Courville David Hubbard Sam Richter Sarah Day Peg Jackson, Ph.D. Joseph Riggio Hillary Feder Andy Miller Lee Salz Gary Gack John Myrna Drew Stevens, Ph.D.

How will you gain the Winning Edge? In life and sales there are five indisputable PowerPrinciples that virtually guarantee success. For centuries the most successful people have employed these PowerPrinciples to accumulate wealth and abundance. With his fast-paced, down-to-earth style, laced with personal stories, Jeb Blount illustrates how you can use the five PowerPrinciples as a road map to achievement.

How will you gain the Winning Edge to accomplish your goals and reach your dreams? In life, business and sales there are five principles that, when put into action, virtually guarantee success. The five PowerPrinciples are proven and indisputable success strategies. For centuries the most successful people in the world have employed the PowerPrinciples to accumulate wealth and abundance in their lives. With his fast-paced, down-to-earth style, laced with personal stories, Jeb Blount, illustrates how the PowerPrinciples are a no-nonsense, road map to achievement. Put the five PowerPrinciples to work in your life and gain the Winning Edge that will guarantee a lifetime of turning dreams into reality.

Preiserhöhungsinitiativen - ob auf breiter Basis oder auf bestimmte Kunden ausgerichtet - machen den meisten den Vertriebsprofis und Kundenbetreuern, die sie ihren Kunden verkaufen sollen, Angst. Preiserhöhungen bei Kunden stehen ganz oben auf der Liste der Dinge, die Vertriebsmitarbeiter ungern tun, weil sie befürchten, dass Preiserhöhungen das Verkaufsvolumen verringern oder der Konkurrenz die Tür öffnen. Doch wenn man effektiv verkauft, akzeptieren die Kunden Preiserhöhungen, bleiben loyal und kaufen oft sogar mehr. In seinem neuen Buch zeigt der bekannte Verkaufstrainer Jeb Blount die Strategien, Taktiken, Techniken und Rahmenbedingungen auf, mit denen Verkäufer Preiserhöhungsinitiativen erfolgreich meistern können. Von der Ausarbeitung wirksamer Preiserhöhungsbotschaften über den Schutz hart erkämpfter Beziehungen und den Umgang mit gängigen Einwänden bis hin zur Argumentation für den von ihnen gebotenen Wert führt dieser umfassende Leitfaden Vertriebsmitarbeiter durch jeden Schritt des Verkaufsprozesses für Preiserhöhungen. In jedem Kapitel finden die Leser praktische Übungen, die ihnen helfen, das System "Preiserhöhung verkaufen" zu beherrschen. Mit jedem neuen Kapitel werden sie mehr und mehr Vertrauen in ihre Fähigkeit gewinnen, Kunden erfolgreich in Preiserhöhungsgespräche einzubeziehen. Das Buch ist ein unverzichtbares Handbuch für Vertriebsprofis, Kundenbetreuer, Kundenerfolgsteams und andere Führungskräfte im Bereich der Umsatzgenerierung, die einen spannenden und aufschlussreichen Leitfaden für die Navigation durch die wichtige - und nervenaufreibende - Welt der Preiserhöhungen suchen.