From the 'Third Way' reforms of the 1990s to today's prospect of a post-bureaucracy era, the management of the UK's public services has been radically overhauled in recent decades. This important new text provides a complete introduction to the key themes and developments in public management and the changing relationship between governments, public service providers and the public. June Burnham and Sylvia Horton examine the key components of public management in the UK, including strategic management and the introduction of new performance management techniques as well as financial and human resources management. The book assesses how wider forces such as Europeanization, globalization and the global economic crisis have affected both the structure and role of the state and the way public services are managed. It also looks back to examine the transition from public administration to public management and considers how different ideologies have influenced and driven reform. Distinctively, the authors provide a full assessment of how devolution has affected public services across all parts of the UK. Providing an insightful and accessibly written introduction, this book will be ideal reading for all students of public management.

Many changes are taking place in the public sector across Europe as emphasis is being placed on the efficient use of resources, the way that public organisations are managed and their relationship with clients and customers. Post-bureaucratic structures are being introduced and a more managerialist culture is being established. A new type of public servant is emerging - the public manager. This book consists of three theoretical chapters and nine case studies of public managers, which examine these changes amongst member states of the European Union. The concluding chapter identifies common trends and explains similarities and differences in terms of the constitutional, political, cultural and economic contexts.

The introduction of new public management first in the UK and subsequently in most other European member states has been the subject of a great deal of interest within the last decade. However, the impact of this on personnel policies and practices has been less well documented, although they have had far reaching effects. This book seeks to fill that gap by mapping out the changes in personnel management occurring throughout Europe and, in particular, evaluating the changes that have been driven by the move to greater flexibility and market responsiveness in public personnel policies including an examination of the US for comparative purposes.

This volume provides an introduction to, and assessment of, the major organizational changes in Britain's public services since the late 1970s which have collectively been identified as the emergence of a "new managerialism".