Now that there's software in everything, how can you make anything secure? Understand how to engineer dependable systems with this newly updated classic In Security Engineering: A Guide to Building Dependable Distributed Systems, Third Edition Cambridge University professor Ross Anderson updates his classic textbook and teaches readers how to design, implement, and test systems to withstand both error and attack. This book became a best-seller in 2001 and helped establish the discipline of security engineering. By the second edition in 2008, underground dark markets had let the bad guys specialize and scale up; attacks were increasingly on users rather than on technology. The book repeated its success by showing how security engineers can focus on usability. Now the third edition brings it up to date for 2020. As people now go online from phones more than laptops, most servers are in the cloud, online advertising drives the Internet and social networks have taken over much human interaction, many patterns of crime and abuse are the same, but the methods have evolved. Ross Anderson explores what security engineering means in 2020, including: How the basic elements of cryptography, protocols, and access control translate to the new world of phones, cloud services, social media and the Internet of Things Who the attackers are - from nation states and business competitors through criminal gangs to stalkers and playground bullies What they do - from phishing and carding through SIM swapping and software exploits to DDoS and fake news Security psychology, from privacy through ease-of-use to deception The economics of security and dependability - why companies build vulnerable systems and governments look the other way How dozens of industries went online - well or badly How to manage security and safety engineering in a world of agile development - from reliability engineering to DevSecOps The third edition of Security Engineering ends with a grand challenge: sustainable security. As we build ever more software and connectivity into safety-critical durable goods like cars and medical devices, how do we design systems we can maintain and defend for decades? Or will everything in the world need monthly software upgrades, and become unsafe once they stop?

Chatbots offer exceptional services to end-users due to various factors including the ability to respond to customers' requests quickly according to their convenience. Given the magnitude of research and interest in chatbots, further study on several vital and evolving concerns including human-bot interaction, chatbot adoption, chatbot architecture and design considerations, and chatbot evaluation is required to ensure the technology is utilized appropriately. Trends, Applications, and Challenges of Chatbot Technology provides novel research content and reviews of current chatbot technology and sheds light on challenges and open questions as well as possible research directions. Covering key topics such as human-computer interaction, customer support, and algorithms, this reference work is ideal for computer scientists, industry professionals, policymakers, researchers, academicians, practitioners, scholars, instructors, and students.

User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

Discover why privacy is a counterproductive, if not obsolete, concept in this startling new book It's only a matter of time-- the modern notion of privacy is quickly evaporating because of technological advancement and social engagement. Whether we like it or not, all our actions and communications are going to be revealed for everyone to see. Exposed: How Revealing Your Data and Eliminating Privacy Increases Trust and Liberates Humanity takes a controversial and insightful look at the concept of privacy and persuasively argues that preparing for a post-private future is better than exacerbating the painful transition by attempting to delay the inevitable. Security expert and author Ben Malisow systematically dismantles common notions of privacy and explains how: Most arguments in favor of increased privacy are wrong Privacy in our personal lives leaves us more susceptible to being bullied or blackmailed Governmental and military privacy leads to an imbalance of power between citizen and state Military supremacy based on privacy is an obsolete concept Perfect for anyone interested in the currently raging debates about governmental, institutional, corporate, and personal privacy, and the proper balance between the public and the private, Exposed also belongs on the shelves of security practitioners and policymakers everywhere.

Translation and communication between cultures can sometimes be a difficult process. Image-based assessments can offer a way for large populations to be tested on different subjects without having to create multiple testing programs. Cross-Cultural Analysis of Image-Based Assessments: Emerging Research and Opportunities is an innovative resource that offers insight into the application of visual assessments across a global and intercultural context. Highlighting applicable topics which include visual literacy, psychological assessments, assessment development, and equivalency measurements, this publication is ideal for psychologists, therapists, and researchers who would like to stay current on the most efficient way to test multi-cultural populations in various fields of knowledge.

In today's digital world, the huge amount of data being generated is unstructured, messy, and chaotic in nature. Dealing with such data, and attempting to unfold the meaningful information, can be a challenging task. Feature engineering is a process to transform such data into a suitable form that better assists with interpretation and visualization. Through this method, the transformed data is more transparent to the machine learning models, which in turn causes better prediction and analysis of results. Data science is crucial for the data scientist to assess the trade-offs of their decisions regarding the effectiveness of the machine learning model implemented. Investigating the demand in this area today and in the future is a necessity. The Handbook of Research on Automated Feature Engineering and Advanced Applications in Data Science provides an in-depth analysis on both the theoretical and the latest empirical research findings on how features can be extracted and transformed from raw data. The chapters will introduce feature engineering and the recent concepts, methods, and applications with the use of various data types, as well as examine the latest machine learning applications on the data. While highlighting topics such as detection, tracking, selection techniques, and prediction models using data science, this book is ideally intended for research scholars, big data scientists, project developers, data analysts, and computer scientists along with practitioners, researchers, academicians, and students interested in feature engineering and its impact on data.

The highly dynamic world of information technology service management stresses the benefits of the quick and correct implementation of IT services. A disciplined approach relies on a separate set of assumptions and principles as an agile approach, both of which have complicated implementation processes as well as copious benefits. Combining these two approaches to enhance the effectiveness of each, while difficult, can yield exceptional dividends. Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products is an essential publication that focuses on clarifying theoretical foundations of balanced design methods with conceptual frameworks and empirical cases. Highlighting a broad range of topics including business trends, IT service, and software development, this book is ideally designed for software engineers, software developers, programmers, information technology professionals, researchers, academicians, and students.

This book explores new methods, architectures, tools, and algorithms for Artificial Intelligence Hardware Accelerators. The authors have structured the material to simplify readers’ journey toward understanding the aspects of designing hardware accelerators, complex AI algorithms, and their computational requirements, along with the multifaceted applications. Coverage focuses broadly on the hardware aspects of training, inference, mobile devices, and autonomous vehicles (AVs) based AI accelerators

Research in the domains of learning analytics and educational data mining has prototyped an approach where methodologies from data science and machine learning are used to gain insights into the learning process by using large amounts of data. As many training and academic institutions are maturing in their data-driven decision making, useful, scalable, and interesting trends are emerging. Organizations can benefit from sharing information on those efforts. Applying Data Science and Learning Analytics Throughout a Learner's Lifespan examines novel and emerging applications of data science and sister disciplines for gaining insights from data to inform interventions into learners' journeys and interactions with academic institutions. Data is collected at various times and places throughout a learner's lifecycle, and the learners and the institution should benefit from the insights and knowledge gained from this data. Covering topics such as learning analytics dashboards, text network analysis, and employment recruitment, this book is an indispensable resource for educators, computer scientists, faculty of higher education, government officials, educational administration, students of higher education, pre-service teachers, business professionals, researchers, and academicians.