0
Your cart

Your cart is empty

Books > Science & Mathematics > Science: general issues > Industrial applications of scientific research & technological innovation

Buy Now

Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover) Loot Price: R7,744
Discovery Miles 77 440
Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover): Hans-Ruediger Kaufmann, Sandra Maria...

Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover)

Hans-Ruediger Kaufmann, Sandra Maria Correia Loureiro

 (sign in to rate)
Loot Price R7,744 Discovery Miles 77 440 | Repayment Terms: R726 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

General

Imprint: IGI Global
Country of origin: United States
Release date: July 2019
Editors: Hans-Ruediger Kaufmann • Sandra Maria Correia Loureiro
Dimensions: 279 x 216mm (L x W)
Format: Hardcover
Pages: 463
ISBN-13: 978-1-5225-8575-6
Categories: Books > Science & Mathematics > Science: general issues > Industrial applications of scientific research & technological innovation
Books > Computing & IT > Internet > General
Books > Computing & IT > Social & legal aspects of computing > General
Books > Business & Economics > Business & management > Sales & marketing > General
Books > Business & Economics > Industry & industrial studies > Service industries > General
Promotions
LSN: 1-5225-8575-3
Barcode: 9781522585756

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Sustainability in the Chemistry…
Catherine Middlecamp, Andrew Jorgensen Hardcover R5,584 Discovery Miles 55 840
Transforming the Twentieth Century…
Vaclav Smil Hardcover R1,925 Discovery Miles 19 250
Moments of Valuation - Exploring Sites…
Ariane Berthoin Antal, Michael Hutter, … Hardcover R4,022 Discovery Miles 40 220
The Politics of Innovation - Why Some…
Mark Zachary Taylor Hardcover R3,845 Discovery Miles 38 450
Cluster Genesis - Technology-Based…
Pontus Braunerhjelm, Maryann P. Feldman Hardcover R5,319 Discovery Miles 53 190
The Governance of Water Innovations - To…
David L. Feldman Hardcover R2,753 Discovery Miles 27 530
The Elgar Companion to Digital…
Elias G Carayannis, Evangelos Grigoroudis, … Hardcover R5,029 Discovery Miles 50 290
The Revolution in Energy Technology…
Xue Han, Jorge Niosi Hardcover R2,501 Discovery Miles 25 010
Leading Innovation and Entrepreneurship…
Claudine Kearney Paperback R1,172 Discovery Miles 11 720
Research Anthology on Innovative…
Information Resources Management Association Hardcover R10,973 Discovery Miles 109 730
Handbook of Research on Business and…
Sarfraz A Mian, Magnus Klofsten, … Hardcover R6,849 Discovery Miles 68 490
Motion Planning
Edgar A. Martinez Garcia Hardcover R3,312 Discovery Miles 33 120

See more

Partners