0
Your cart

Your cart is empty

Books > Science & Mathematics > Science: general issues > Industrial applications of scientific research & technological innovation

Buy Now

Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover) Loot Price: R8,147
Discovery Miles 81 470
Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover): Hans-Ruediger Kaufmann, Sandra Maria...

Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover)

Hans-Ruediger Kaufmann, Sandra Maria Correia Loureiro

 (sign in to rate)
Loot Price R8,147 Discovery Miles 81 470 | Repayment Terms: R763 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

General

Imprint: IGI Global
Country of origin: United States
Release date: July 2019
Editors: Hans-Ruediger Kaufmann • Sandra Maria Correia Loureiro
Dimensions: 279 x 216mm (L x W)
Format: Hardcover
Pages: 463
ISBN-13: 978-1-5225-8575-6
Categories: Books > Science & Mathematics > Science: general issues > Industrial applications of scientific research & technological innovation
Books > Computing & IT > Internet > General
Books > Computing & IT > Social & legal aspects of computing > General
Books > Business & Economics > Business & management > Sales & marketing > General
Books > Business & Economics > Industry & industrial studies > Service industries > General
Promotions
LSN: 1-5225-8575-3
Barcode: 9781522585756

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Sustainability in the Chemistry…
Catherine Middlecamp, Andrew Jorgensen Hardcover R5,928 Discovery Miles 59 280
Cluster Genesis - Technology-Based…
Pontus Braunerhjelm, Maryann P. Feldman Hardcover R5,646 Discovery Miles 56 460
The Governance of Water Innovations - To…
David L. Feldman Hardcover R2,920 Discovery Miles 29 200
The Elgar Companion to Digital…
Elias G Carayannis, Evangelos Grigoroudis, … Hardcover R5,339 Discovery Miles 53 390
The Revolution in Energy Technology…
Xue Han, Jorge Niosi Hardcover R2,652 Discovery Miles 26 520
Leading Innovation and Entrepreneurship…
Claudine Kearney Paperback R1,241 Discovery Miles 12 410
Research Anthology on Innovative…
Information Resources Management Association Hardcover R11,546 Discovery Miles 115 460
Handbook of Research on Business and…
Sarfraz A Mian, Magnus Klofsten, … Hardcover R7,272 Discovery Miles 72 720
Motion Planning
Edgar A. Martinez Garcia Hardcover R3,482 Discovery Miles 34 820
The Wear Debris Analysis Handbook
Trevor M. Hunt, Brian J. Roylance Hardcover R1,645 Discovery Miles 16 450
A Research Agenda for Entrepreneurship…
David B. Audretsch, Erik E. Lehmann, … Paperback R1,026 Discovery Miles 10 260
Energy Innovation for the Twenty-First…
Jim Skea, Renee van Diemen, … Hardcover R4,421 Discovery Miles 44 210

See more

Partners