Fire And Emergency Services Administration: Management And Leadership Practices, Second Edition Covers The Latest Course Objectives From The Fire And Emergency Services Higher Education'S (FESHE) Bachelor'S Core Level Fire And Emergency Services Administration Model Curriculum. To Effectively Lead Modern Public Safety Organizations And The Various Components Within Them, Individuals Must Possess A Solid Understanding Of The Always-Changing Issues That Face The Fire And Emergency Medical Services. The Second Edition Of Fire And Emergency Services Administration: Management And Leadership Practices Has Been Completely Updated To Deliver The Very Latest Information Needed To Understand These Challenges And Will Assist Managers In Making The Proper Decisions That Can Impact All Aspects Of Their Organization. The Second Edition Features: Expanded Emphasis On Management And Leadership Of EMS Operations. Updated Budgeting Financial Strategies, Including Advice On How To Overcome Shrinking Budgets And Economic Downturn. New Guidance On Hiring And Diversity. Expanded Coverage On Training, Education, And Fire Fighter Safety. The Following Features Are Incorporated Throughout The Second Edition: Chapter Objectives: FESHE Objectives And Knowledge Objectives Are Listed At The Beginning Of Each Chapter, Including Page References. Case Studies: Real-Life Incidents Help Stimulate Student Discussion And Highlight Important Concepts. Facts And Figures: Provides Useful And Interesting History, Facts, And Other Research Relating To The Fire And Emergency Services. Words Of Wisdom: Presents Powerful And Informative Quotes From Organizational Leaders And Experts In Their Fields. Chief Officer Tips: Targeted Advice To Deal With Common Administrative Issues And Introduce Techniques To Implement Change. Chapter Activities: End-Of-Chapter Fire And EMS Activities Reinforce Important Concepts And Improve Students' Comprehension.

Since 11 September 2001, several bills introduced in the U.S. Congress have included provisions to assist emergency communications. Legislation addressing communications among first responders focused first on interoperability - the capacity of different systems to connect - with provisions in the Homeland Security Act. The Intelligence Reform and Terrorism Prevention Act provided more comprehensive language that included requirements for developing a national approach to achieving interoperability. Future 911 systems will use Internet protocols (IP) to facilitate interoperability and system resilience, and to provide better connections between 911 call centres, emergency responders, and alert and warning systems, more robust capacity, and the flexibility to receive calls for help in any format. Congress may choose to revisit policy questions and support for 911 to assure that systems and networks are upgraded to become a fully functioning part of the United States' emergency communication safety net. This book explains the steps that are being taken by Congress to increase the safety network of emergency communication in the light of terrorist attacks.

The three basic elements in preparing for, responding to and recovering from any catastrophic disaster are (1) leadership; (2) capabilities; and (3) accountability. Leadership in the form of legal authorities, roles and responsibilities, and lines of authority at all levels of government must be clearly defined, effectively communicated, and well understood in order to facilitate rapid and effective decision making. Developing the capabilities needed for catastrophic disasters should be part of an overall national effort designed to integrate and define what needs to be done, where, by whom, and how well. Ensuring needed capabilities are ready requires effective planning and coordination, plus robust training and exercises in which the capabilities are realistically tested, problems identified, and subsequently addressed in partnership with federal, state, local, and non-governmental stakeholders.

The Oxford Manual of Major Incident Management brings together and integrates the key facts for all those involved in major incident planning and response. This will be an invaluable resource for a wide range of professionals, from doctors across emergency medicine, public health, general practice, pre-hospital care, and communicable disease control, to nurses, emergency services, administrators and planners. Transport, industrial, and natural disasters have always necessitated a coordinated interagency, multi-professional response, and with the rising threat in terrorist incidents, that need has never been greater. The information base required to plan for and manage this response has now been collected together into a single user friendly volume, clearly describing the hazards and their management at all stages. This manual will be useful in planning for all types of major incident, acting as the basis for training, and as an aide-memoir during an event. Authoritative, comprehensive, and concise, this quick-reference guide will be of use to both established experts and to novices in the field.

Emergency Services Leadership: A Contemporary Approach Offers A Comprehensive View Of The Historical Developments Of Leadership Models, Presents A Variety Of Leadership Theories, And Explores How Various Theories Apply To Current Emergency Services Leadership Roles. The Authors Address How Leadership Has Evolved From The Theories Of "Position And Authority" To More Contemporary Approaches In Which Leadership Is Expressed In Terms Of Influence Relations, Servitude, Risk Agencies, And Transformational Change Agents. Best Practices For Making Ethical, Compassionate, And Competent Leadership Decisions Are Also Discussed. The Ideal Introduction To Leadership Concepts In Modern-Day Emergency Services Agencies, Emergency Services Leadership: A Contemporary Approach Is Appropriate For EMS, Fire Services, Law Enforcement, Emergency Management, And Military Courses And Is An Ideal Resource For Department-Specific Training Programs, Especially For Officer Development. The Authors Weave Personal Experiences, Interviews With Current Emergency Services Leaders, And Leadership Points To Ponder Throughout The Chapters. End-Of-Chapter Activities Allow Readers To Explore Their Leadership Capabilities And Apply Concepts Presented In The Text. The Author Team Brings Their Extensive Experience In Emergency Services, Military Application, And Leadership Research To This Text. All Of The Authors Are Involved In Higher Education Levels And Serve In Leadership Capacities In Various Arenas.

We all negotiate every day, professionally and socially, yet few of us have had any training in how to do so more effectively. For professionals in health, social care and children's services, an ability to negotiate successfully is vital. Commissioning, contracting and negotiating new partnerships for delivering better services are now part of everyday life. Arguing that in the health and social services a different, less aggressive approach is required to that advocated by negotiators in the commercial sectors, Keith Fletcher explains how to prepare for and deal with negotiation situations more confidently so that settlements can be reached which satisfy all parties.

This series of books focuses on highly specialized Emergency Management arrangements for healthcare facilities and organizations. It is designed to assist any healthcare executive with a body of knowledge which permits a transition into the application of emergency management planning and procedures for healthcare facilities and organizations.This series is intended for both experienced practitioners of both healthcare management and emergency management, and also for students of these two disciplines.

Department of Homeland Securitys (DHS) Federal Emergency Management Agency (FEMA) is responsible for coordinating with state, local, and tribal governments to prepare for disasters. Specifically, FEMA provides preparedness grants to states and localities, and works to implement the National Incident Management System nationwide, among other things. This book addresses the extent to which FEMA and regional offices have addressed preparedness grant management coordination challenges; established a system to assess National Incident Management System (NIMS) implementation; and collaborated with Regional Advisory Councils (RAC) stakeholders.

A COMPLETE, STEP-BY-STEP GUIDE TO PREPARING YOURSELF AND YOUR COMMUNITY TO AID FIRST RESPONDERS DURING A DISASTER SITUATION Nothing brings out the best in neighbors more than facing a catastrophe together. But don't wait till the disaster is upon you. This book shows how you can work together today to protect the lives and homes of all the families in your neighborhood tomorrow. With guidance on how you can take a leadership role, this helpful handbook details everything your community needs to be fully prepared for any natural disaster. * Creating event-specific disaster kits for yourself and your family * Learning about basic fire safety and fire fighting * Establishing triage centers in the event that first responders can't reach you * Stabilizing disaster victims through need-to-know first aid * Creating your own neighborhood emergency response team to keep your neighborhood safe and save lives should the worst occur

With this volume, get an in-depth look at hospital-based ambulatory ca re. Articles on the planning and development of programs and services, emergency services, financial issues, and managerial issues make this volume a "must have" resource for administrators, ambulatory care pro fessionals and students as well. This book is attractively priced in s oft cover.

Summarizes the results of an analysis of available data sources concerning the hazards facing firefighters, police, and emergency medical responders. Collects and synthesizes available data on casualties experienced by the emergency responder population. The authors examined data separately for firefighters, police officers, and emergency medical technicians. These data can provide a route for identifying combinations of kinds and causes of injury, body parts involved, and types of responder activity where injury reduction efforts might be most effectively applied.

Firefighters, law enforcement officers, and emergency medical service responders play a critical role in protecting people and property in the event of fires, medical emergencies, terrorist acts, and numerous other emergencies. The authors examine the hazards that responders face and the personal protective technology needed to contend with those hazards. The findings are based on in-depth discussions with 190 members of the emergency responder community and are intended to help define the protective technology needs of responders and develop a comprehensive personal protective technology research agenda.

This text examines actual attempts to "prepare" for catastrophes and finds that the policies adopted by corporations and government agencies are fundamentally rhetorical: the plans have no chance to succeed, yet they serve both the organizations and the public as symbols of control, order and stability. These "fantasy documents" attempt to inspire confidence in organizations, but Lee Clarke suggests that they are disturbing persuasions, soothing the perception that ultimately one cannot control technological advances. For example, Clarke studies corporations' plans for cleaning up oil spills in Prince William Sound prior to the "Exxon Valdez" debacle, and he finds that the accepted strategies were not just unrealistic but completely untenable. Although different organizations were required to have a cleanup plan for huge spills in the sound, a really massive spill was unprecedented, and the accepted policy was little more than a patchwork of guesses based on (mostly unsuccessful) cleanups after smaller accidents. Clarke points out that reassuring rhetoric (under the guise of expert prediction) may have no basis in fact or truth because no such basis is attainable. In uncovering the dangers of planning when implementation is a fantasy, Clark concludes that society would be safer, smarter, and fairer if organizations could admit their limitations.

In the current atmosphere of closer scrutiny of healthcare practices and procedures, front-line managers and health care providers must investigate potential problems in their work environment, whether at the behest of upper management, in order to meet Joint Commission on Accreditation of Health Care Organizations (JCAHO) standards, or through their own sense that "weAEre doing something wrong." For the investigator with limited previous experience in evaluation or research, the prospect of undertaking this kind of investigation can appear daunting, to say the least. Quality Improvement Projects in Health Care was written just for this individual. Author Eleanor Gilpatrick, a seasoned investigator and professor of health services administration, provides a review of the basic terminology and guidelines for carrying out "nuts-and-bolts" quality improvement research. She then demonstrates how such a research project can be implemented through 14 case studies involving actual health care situations. Altogether, the cases speak to a broad array of issues and potential pitfalls for the unwary investigatoruand they show that progress can be made in even the most difficult circumstances. Quality Improvement Projects in Health Care will be of interest to students and professionals in health sciences administration, nursing, allied health, and public health.

What does it mean to be a good doctor in America today? How do such challenges as new biotechnologies, the threat of malpractice suits, and proposed health-care reform affect physicians' ability to provide quality care?
These and many other crucial questions are examined in this book, the first to fully explore the meaning and politics of competence in modern American medicine. Based on Mary-Jo DelVecchio Good's recent ethnographic studies of three distinct medical communities--physicians in rural California, academics and students involved in Harvard Medical School's innovative "New Pathway" curriculum, and oncologists working on breast cancer treatment--the book demonstrates the centrality of the issue of competence throughout the medical world. Competence, it shows, provides the framework for discussing the power struggles between rural general practitioners and specialists, organizational changes in medical education, and the clinical narratives of high-technology oncologists. In their own words, practitioners, students, and academics describe what competence means to them and reveal their frustration with medical-legal institutions, malpractice, and the limitations of peer review and medical training.
Timely and provocative, this study is essential reading for medical professionals, academics, anthropologists, and sociologists, as well as health-care policymakers.

What are the political forces which drive the process of change in the health service? How do these forces impact on existing structures of power, policy and organisation? In addressing these questions, Brian Salter applies an original theory of political change to key areas of NHS activity. He shows how the escalating demand for health care combined with recent radical policy initiatives has posed different problems for politicians, doctors, bureaucrats and managers. Out of the accommodations reached, a new shape has emerged for the NHS.

Americans have benefited from substantial improvements in health since the end of World War II. They live longer and grow taller; they have the safest and cheapest food supply on the planet; they have seen virtually all childhood diseases brought under control. Yet concerns about health remain widespread today. Cancer seems to be everywhere; autoimmune, nervous, and environmental diseases have reached pandemic proportions; medical malpractice suits have proliferated.

How can we have received so many benefits while still being as worried as ever about our health and the health care system established to ensure and extend those benefits? The historical perspective provided by the essays in this volume helps answer this question by identifying two points of significant change in health care policy. Beginning in the 1950s there emerged a subtle yet critical reconceptualization as the individual rather than the group came to figure prominently as the central policy-making unit. Then in the late 1960s a palpable sense of limits rendered the individualism of the previous decade into a Malthusian formulation: the greater the access or benefits that any one person received, the less others could get. Besides tracing these patterns in health care development, the essays also show how traditional notions of expertise have been affected by the changes. Contributors are Amy Sue Bix, Hamilton Cravens, Gerald N. Grob, Alan I Marcus, Diane Paul, David Rosner and Gerald Markowitz, and James Harvey Young.