While artificial intelligence (AI), robots, bio-technologies and digital media are transforming work, culture, and social life, there is little understanding of or agreement about the scope and significance of this change. This new interpretation of the 'great transformation' uses history and evolutionary theory to highlight the momentous shift in human consciousness taking place. Only by learning from recent crises and rejecting technological determinism will governments and communities redesign social arrangements that ensure we all benefit from the new and emerging technologies. The book documents the transformations under way in financial markets, entertainment, and medicine, affecting all aspects of work and social life. It draws on historical sociology and co-evolutionary theory arguing that the radical evolution of human consciousness and social life now under way is comparable with, if not greater than, the agrarian revolution (10000 BCE), the explosion of science, philosophy, and religion in the Axial Age (600 BCE), and the recent Industrial Revolution. Turning to recent major socio-economic crisis, and asking what can be learnt from them, the answer is we cannot afford this time around to repeat the failures of elites and theoretical systems such as economics to attend appropriately to radical change. We need to think beyond the constraints of determinist and reductionist explanations and embrace the idea of deep freedom. This book will appeal to educators, social scientists, policy-makers, business leaders, and students. It concludes with social design principles that can inform deliberative processes and new social arrangements that ensure everyone benefits from the affordances of the new and emerging technologies.

This is a book about creating information systems within firms that will truly give managers the information they need to make informed business decisions. The author contends that information is part of an ecological system in which it undergoes a process of evolution and adaptation to the requirements of the local users. The book explains ecological planning tools that guide managers to develop information systems to meet their changing needs.

Electronic business, the integration of IT and the Internet into business processes, has begun to completely revolutionize business and the economy. The aim of this book is to point out the challenges and opportunities Europe and its companies are faced with in electronic business. The material is based upon the authors joint experience of years of research into the use of IT in business, industry, and government, as well as their management experience as President and CEO of leading technology organizations.

Information and knowledge play an increasingly important role in the implementation of public policies, in particular those of the Central and Eastern European Countries. They are involved in many respects in the elaboration of scientific programs. They are more and more present in the political decision making process and as topic for scientific conferences. They are often at the centre of international discussions on related topics, for example, differences in approaches to produce and apply knowledge or different responses to social function of information. A major lesson of these past years applies to democracy. Europeans demand more involvement in decisions that concern them. This demand goes weH beyond decision making. For public action to be acceptable and efficient, the whole process should become more democratic, from the defmition of the problems, to the implementation and the evaluation of solutions. In the context of conducting research on the consequences of scientific and technological advance, the Europaische Akademie Bad Neuenahr-Ahrweiler in Germany and the Academy of Science of the Czech Republic organised a conference on the relationship between "democracy-participation-technology assessment" in February 1999. The objective of the workshop was to express and to the problems of transition "from exchange various viewpoints and attitudes information society to knowledge society. " The great response given to the international conference underlines the need not only for Central and Eastern European Countries to take into consideration more common projects like this for the future."

Every one relies on some kind of transportation system nearly every day. Go ing to work, shopping, dropping children at school and many other cultural or social activities imply leaving home, and using some form of transportation, which we expect tobe eflicient and reliable. Of course, efliciency and reliabil ity do not occur by chance, but require careful and often relatively complex planning by transportation system managers, both in the public and private sectors. It has long been recognized that mathematics, and, more specifically, op erations research is an important tool of this planning process. However, the range of skills required to cover both fields, even partially, is very large, and the opportunities to gather people with this very diverse expertise are too few. The organization of the NATO Advanced Studies Institute on "Opera tions Research and Decision Aid Methodologies in Traflic and Transportation Management" in March 1997 in Balatonfured, Hungary, was therefore more than welcome and the group of people that gathered for a very studious two weeks on the shores of the beautiful lake Balaton did really enjoy the truly multidisciplinary and high scientific level of the meeting. The purpose of the present volume is to report, in a chronological order, the various questions that were considered by the lecturers and the' students at the institute. After a general introduction to the topic, the first week focused on issues related to traflic modeling, mostly in an urban context."

Web search engines are not just indispensable tools for finding and accessing information online, but have become a defining component of the human condition and can be conceptualized as a complex behavior embedded within an individual's everyday social, cultural, political, and information-seeking activities. This book investigates Web search from the non-technical perspective, bringing together chapters that represent a range of multidisciplinary theories, models, and ideas.

ED-L2L, Learning to Live in the Knowledge Society, is one of the co-located conferences of the 20th World Computer Congress (WCC2008). The event is organized under the auspices of IFIP (International Federation for Information Processing) and is to be held in Milan from 7th to 10th September 2008. ED-L2L is devoted to themes related to ICT for education in the knowledge society. It provides an international forum for professionals from all continents to discuss research and practice in ICT and education. The event brings together educators, researchers, policy makers, curriculum designers, teacher educators, members of academia, teachers and content producers. ED-L2L is organised by the IFIP Technical Committee 3, Education, with the support of the Institute for Educational Technology, part of the National Research Council of Italy. The Institute is devoted to the study of educational innovation brought about through the use of ICT. Submissions to ED-L2L are published in this conference book. The published papers are devoted to the published conference themes: Developing digital literacy for the knowledge society: information problem solving, creating, capturing and transferring knowledge, commitment to lifelong learning Teaching and learning in the knowledge society, playful and fun learning at home and in the school New models, processes and systems for formal and informal learning environments and organisations Developing a collective intelligence, learning together and sharing knowledge ICT issues in education - ethics, equality, inclusion and parental role Educating ICT professionals for the global knowledge society Managing the transition to the knowledge society

As we approach the beginning of the 21 st century, we are beginning to see the emer gence of knowledge management as a natural evolution of the focus and importance of quality in the 1980s and reengineering in the I 990s. Quality placed a huge em phasis on getting all employees to use their brainpower better. Reengineering em phasized the use of technology to streamline business processes and take out costs. With the lessons of quality and reengineering firmly embedded in our everyday op erations (continual cost containment and higher quality is a way of life), businesses are now turning their attention to growth. Growth is a common pursuit. Customers are calling for it. Financial markets are calling for it. Employees are asking for it because they want an exciting and stimu lating environment in which to work. If a business doesn't grow, it will eventually die because knowledge workers ofthe 21 st century won't want to work with or for a business that's not growing. Skilled workers have plenty of options to choose from as demand for knowledge workers escalates around the world."

Avatars at Work and Play brings together contributions from leading social scientists and computer scientists who have conducted research on virtual environments used for collaboration and online gaming. They present a well-rounded and state-of-the-art overview of current applications of multi-user virtual environments, ranging from highly immersive virtual reality systems to internet-based virtual environments on personal computers. The volume is a follow-up to a previous essay collection, The Social Life of Avatars, which explored general issues in this field. This collection goes further, examining uses of shared virtual environments in practical settings such as scientific collaboration, distributed meetings, building models together, and others. It also covers online gaming in virtual environments, which has attracted hundreds of thousands of users and presents an opportunity for studying a myriad of social issues. Covering both work and play, the volume brings together issues common to the two areas, including:

What kind of avatar appearance is suitable for different kinds of interaction? How best to foster collaboration and promote usable shared virtual spaces? What kinds of activities work well in different types of virtual environments and systems?

Avatars at Work and Play will be required reading for computer scientists and social scientists who are researching and developing virtual worlds. It will be useful on courses in New Media and human-computer interaction"

Home-Oriented Informatics and Telematics is an essential reference for both academic and professional researchers in the field of home informatics. The home is a key aspect of society and the widespread use of computers and other information appliances is transforming the way in which we live, work and communicate in the information age. This area of study has seen remarkable growth in the last few years as information technology has encroached into every corner of home and social spheres.

The papers selected here cover a growing range of topics, including assistive technology; smart homes; home technology; memory aids; home activity; appliance design; design methodology; time, space and virtual presence; social and ethical aspects; and home activities.

This state-of-the-art volume presents the proceedings of the Home-Oriented Informatics and Telematics conference held in York, U.K, April 13-15, 2005. This collection will be important not only for home informatics experts and researchers, but also for teachers, administrators, and anyone else seeking to keep up to date in this rapidly emerging field.

This book is compiled of selected proceedings from the "Landscapes" Conference held at Turku University, Finland, in July 2005. The themes chosen for the conference - philosophy, ethics and sociological aspects, culture and education; social aspects; politics and regulation; economics and work; technology and emerging technologies - represent many of the perspectives from which to view this landscape. The papers illustrate the diverse impacts of the information society and the changing paradigms within education, law, health care, the workplace and on future societal infrastructures through research initiatives and the development of new technologies. In this book, IFIP WG9.2 has attempted to capture the new 'emerging landscape' of the Information Society.

A picture of profound technological and social change emerges from this holistic approach. It offers a key to understanding the ramifications of computer technologies within the information society, and of the social accountability of all those who work with and are affected by them.

The principal message of the 'Human Choice and Computers' (HCC) tradition and its associated conferences over the years is that there are choices and alternatives. In this volume, Social Informatics takes two directions. The first supports readers in interpreting of the meaning of Social Informatics. The second, more extensive part develops an overview of various applications of Social Informatics. Researchers inspired by Social Informatics touch many areas of human and social life.

This volume honors the professional life of Jacques Berleur. He is known for his extensive work within the IFIP community to expose the nature of the ethical dilemmas of a society increasingly reliant on complex ICT infrastructures, to raise awareness of the social challenges this poses, and to influence action compatible with the ethical values of western democracy.

In the present digital revolution we often seem trapped in a Kafkaesque world of technological advances, some desired, some disliked or even feared, which we cannot influence but must accept. This book discusses the urgent need to redress this situation. The authors argue that technologies succeed or fail according to their relevance and value to people, who need to be actively engaged in order to create shared visions and influence their implementation.

1.1 Introduction Each year corporations spend millions of dollars training and educating their - ployees. On average, these corporations spend approximately one thousand dollars 1 per employee each year. As businesses struggle to stay on the cutting-edge and to keep their employees educated and up-to-speed with professional trends as well as ever-changing information needs, it is easy to see why corporations are investing more time and money than ever in their efforts to support their employees' prof- sional development. During the Industrial Age, companies strove to control natural resources. The more resources they controlled, the greater their competitive edge in the mark- place. Senge (1993) refers to this kind of organization as resource-based. In the Information Age, companies must create, disseminate, and effectively use kno- edge within their organization in order to maintain their market share. Senge - scribes this kind of organization as knowledge-based. Given that knowledge-based organizations willcontinuetobeadrivingforcebehindtheeconomy, itisimperative that corporations support the knowledge and information needs of their workers.

Copy the following link for free access to the first chapter of this title: http: //www.springerlink.com/content/j23468h304310755/fulltext.pdf

This book is a warning. It aims to warn policy-makers, industry, academia, civil society organisations, the media and the public about the threats and vulnerabilities facing our privacy, identity, trust, security and inclusion in the rapidly approaching world of ambient intelligence (AmI).

In the near future, every manufactured product - our clothes, money, appliances, the paint on our walls, the carpets on our floors, our cars, everything - will be embedded with intelligence, networks of tiny sensors and actuators, which some have termed "smart dust." The AmI world is not far off. We already have surveillance systems, biometrics, personal communicators, machine learning and more. AmI will provide personalised services - and know more about us - on a scale dwarfing anything hitherto available.

In the AmI vision, ubiquitous computing, communications and interfaces converge and adapt to the user. AmI promises greater user-friendliness in an environment capable of recognising and responding to the presence of different individuals in a seamless, unobtrusive and often invisible way. While most stakeholders paint the promise of AmI in sunny colours, there is a dark side to AmI.

This book aims to illustrate the threats and vulnerabilities by means of four "dark scenarios." The authors set out a structured methodology for analysing the four scenarios, and then identify safeguards to counter the foreseen threats and vulnerabilities. They make recommendations to policy-makers and other stakeholders about what they can do to maximise the benefits from ambient intelligence and minimise the negative consequences.

This book examines the role of research and the production of knowledge in the information society, with special emphasis on developing areas of the world. It is based on a three day conference that immediately precedes the second phase of the World Summit on the Information Society (WSIS), in Tunisia (November 2005). Core issues of the conference lie at the intersection of computer science and engineering, information and communication technologies, the world wide web and development. The book contains current and cutting-edge technologies and trends in the utilization of information technology for science and engineering.

This book records one of the continuous attempts of the IFIP Working Group 8. 2, studying the interaction of information systems and the organization, to explore and understand the shifting boundaries and dependencies between organizational activities and their computer support. The book marks the result of the IFIP WG 8. 2 conference on "Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. " Since its inception in the late 1970s, IFIP WG 8. 2 has sought to understand how computer-based information systems interact and must be designed as an integrated part of the organizational design. At that time, information systems handled repetitive and remote back-office functions and the main concern was work task design for repetitive input tasks and the potential impact of improved information support on organizational decision-making and structure. The focus of the information system design shifted in the 1980s when computers became part of the furniture and moved into the office. Reflecting this significant change, IFIP WG 8. 2 in 1989 organized a conference dedicated to the design and impact of desktop technology in order to examine how organizational processes and the locus of action changed when the computer was moved into the office. Sixteen years later, we are experiencing another significant change. Computers are now becoming part of our body and sensory system and will move out of the traditional office locations and into the wilderness. Again, IFIP WG 8.

Governments, the media, the information technology industry and scientists publicly argue that information and communication technologies (ICT) will bring about an inevitable transition from "industrial" to "information" or "knowledge-based" economies and societies. It is assumed that all aspects of our economic and social lives, in both the public and private spheres, will be radically different from what they are today. The World Summit on the Information Society (Geneva 2003 - Tunis 2005) shows the importance of a worldwide reflection on those topics.

Perspectives and Policies on ICT in Society explores the ICT policies of different nations and regions such as Africa, China, Europe, and India. The authors assess the arguments surrounding the impending new age, as well as some of the more sensitive issues of its developments. This progress will signal an expansion of ICT in many domains - the so-called ubiquity - such as in the workplace, the home, government, and education and it will affect privacy and professional ethics. The expansion will also encompass all parts of the earth, particularly developing countries. Such growth must take place in the context of historical dimensions and should underscore the accountability of professionals in the field.

The intent of this book is to address these issues and to serve as a handbook of IFIP's TC9 "Computers and Society" committee. Thirty authors from twelve countries consider the ICT policies with their associated perspectives and they explore what may be the information age and the digital society of tomorrow. The book provides reflection on today's complex society and addresses the uncertain developments rising from an increasingly global and technologically connected world.

Jacques Berleur is at the University of Namur, Belgium, and Chrisanthi Avgerou at the London School of Economics, United Kingdom.

Engineering the Knowledge Society (EKS) - Event of the World Summit on the Information Society (WSIS) This book is the result of a joint event of the World Federation of Engineering Organisations (WFEO) and the International Federation for Information Processing (IFIP) held during the World Summit on the Information Society (WSIS) in Geneva, Switzerland, December 11 - 12, 2003. The organisation was in the hands of Mr. Raymond Morel of the Swiss Academy of Engineering Sciences (SATW). Information Technology (or Information and Communication Technology) cannot be seen as a separate entity. Its application should support human development and this application has to be engineered. Education plays a central role in the engineering of Information and Communication Technology (ICT) for human support. The conference addressed the following aspects: Lifelong Learning and education, - inclusion, ethics and social impact, engineering profession, developing- society, economy and e-Society. The contributions in this World Summit event reflected an active stance towards human development supported by ICT. A Round Table session provided concrete proposals for action

The use of the term the information age to describe the period that we now fmd ourselves living in is open to misinterpretation. Society has always been based on exchanging information, and our libraries have long been rieh sources of vast of readily available information; it is information technologies that have quantities changed rapidly sinee the invention of the digital computer. These technologies are themselves products of long-term societal processes: The eeonomic desire to shorten the time that lapses between produetion and consumption of eommodities, annihilating space with time; the political desire to control such large-scale sys tems as commodity ehains, nations, and the military; and the human desire to lib erate ourselves from the constraints of our loeal daily lives. They also have had profound effeets on societal proeesses. One of the most widely discussed effeets, and a eonsistent theme of this volume, is that the information age is bringing about the end of geographie al distance as a signifieant baITier ofhuman interaction. This claim underlies prognostications about the information age: That this will be the age of globalization; of the global village; of the liberation of human inter action from the tyranny of space; of the dissolution of cities and workplaces; of the plugged-in soeiety; and of the surveillance society. If these prognostications were true, then the topie of aceessibility would indeed be a disappearing research pro gram and this book a marker of its disappearance."

Cognition, Communication and Interaction examines the theoretical and methodological research issues that underlie the design and use of interactive technology. Present interactive designs are addressing the multi-modality of human interaction and the multi-sensory dimension of how we engage with each other. This book aims to provide a trans-disciplinary research framework and methodology for interaction design. The analysis directs attention to three human capacities that our engagement with interactive technology has made salient and open to constant redefinition. These capacities are human cognition, communication and interaction.

In this book examination of these capacities is embedded in understanding the following foundations for design: concepts of communication and interaction and their application (Part 1); conceptions of knowledge and cognition (Part 2); the role of aesthetics and ethics in design (Part 3).

The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication Proceedings and post-proceedings of referred international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing.

Practically every crime now involves some aspect of digital evidence. This is the most recent volume in the Advances in Digital Forensics series. It describes original research results and innovative applications in the emerging discipline of digital forensics. In addition, it highlights some of the major technical and legal issues related to digital evidence and electronic crime investigations.

This book contains a selection of twenty-eight edited papers from the Fourth Annual IFIP WG 11.9 Conference on Digital Forensics, held at Kyoto University, Kyoto, Japan in the spring of 2008.

Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls. Not only is this current book about doing something, but it also aims to present insights into how electronic commerce impacts upon the lives of everyday people; in other words, how electronic commerce is received, as well as how it is 'done'. Accessing the Internet on a regular basis has become an established activity for many people. This activity gives academics and researchers the opportunity to observe and study the nature and effects of this engagement in society. The influence of the Internet in our social fabric also provides the incentive for organizations to implement a web presence. As expressed in the title Self-Service on the Internet: Expectations and Experiences, we aim to present the expectations or reasons for the availability of various services on the Internet, and social responses to these developments, i. e. the experiences. These are the two main dimensions to the chapters presented in this book. The major component in the title is self-service on the Internet. The term electronic commerce is too restrictive for our purpose as it tends towards commercial overtones, which do not especially concern us.