In a time unremembered, this author was found washed up on the shores of Lake Titicaca. In his possession was this book. This book is a map, it tells you where you've come from, it tells you where you're going, it tells you where you are. It tells you what is hidden and what will be revealed, and it tells you how to get out alive if only youa d remember

'Could there be a more relevant book for our times? While there are plenty of books on persuasion, none tells us how to influence others through the quiet art of understanding. Vengoechea implores us to truly hear other people (maybe for the first time) and is the perfect author of a book on why we should listen like we mean it' Nir Eyal, bestselling author of Hooked and Indistractable Hear me out. Does this sound like you? You end a team meeting and can't recall a single thing that was said. You leave a conversation with a friend feeling disconnected and unfulfilled. You think you and your boss are on the same page, only to find out you haven't been meeting expectations. Fortunately, listening, like any communication skill, can be improved, and Ximena Vengoechea can show you how. As a user researcher, she has spent nearly a decade facilitating hundreds of conversations at LinkedIn, Twitter and Pinterest. It's her job to uncover the truth behind how people use, and really think about, her company's products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including: - How to quickly build rapport with strangers - Which questions help people unlock what they need to say - When it's time to throw out the script entirely - How to recover from listener's drain

The brilliant and provocative new book from one of the world’s foremost political writers.

In The War on the West, international bestselling author Douglas Murray asks: if the history of humankind is one of slavery, conquest, prejudice, genocide and exploitation, why are only Western nations taking the blame for it?

It’s become perfectly acceptable to celebrate the contributions of non-Western cultures, but discussing their flaws and crimes is called hate speech. What’s more it has become acceptable to discuss the flaws and crimes of Western culture, but celebrating their contributions is also called hate speech. Some of this is a much-needed reckoning; however, some is part of a larger international attack on reason, democracy, science, progress and the citizens of the West by dishonest scholars, hatemongers, hostile nations and human-rights abusers hoping to distract from their ongoing villainy.

In The War on the West, Douglas Murray shows the ways in which many well-meaning people have been lured into polarisation by lies, and shows how far the world’s most crucial political debates have been hijacked across Europe and America. Propelled by an incisive deconstruction of inconsistent arguments and hypocritical activism, The War on the West is an essential and urgent polemic that cements Murray’s status as one of the world’s foremost political writers.

What is a true learning organization, and how can your school become one? To excel, schools must embrace continuous school improvement and evaluation, as well as systems thinking. In Measuring What We Do in Schools, author Victoria L. Bernhardt details the critical role program evaluation serves in school success and how to implement meaningful evaluations that make a difference. She provides a roadmap of how to conduct comprehensive, systemwide evaluations of programs and processes; the tools needed to obtain usable, pertinent information; and how to use these data to expand teachers' and administrators' data-informed decision-making focus. Educators will learn how to Assess what is working and not working for students. Determine which processes need to change. Use data to improve practices on an ongoing basis. Although challenging for many schools, program evaluation and data analysis can begin with a single program or process, over time building on the expanded knowledge of the school's processes and the results they produce. An effective tool-The Program Evaluation Tool-enables schools to easily identify the purpose and intended outcomes of any school program, along with whom it serves, and how it should be implemented, monitored, and evaluated. These data can then be used to improve every aspect of a school's programs and processes and the outcomes achieved. Filled with practical strategies and featuring an in-depth case study, this book is designed to help educators see that evaluation work is logical and easy to do. They'll gain the confidence to do this work on a regular basis-working together to become a true learning organization.

Political philosophy is a field of study which aims to clarify our most fundamental ethical questions as human beings living in societies under conditions of scarce resources and unequal power: How should we live? What does a good life look like? What kind of social and political arrangements are most conducive to living good lives? Puzzles in contemporary political philosophy shows the relevance of classical and contemporary thinkers to our own lives and the world we live in today. This introduction uses a wealth of real-world examples drawn from the South African context to explore some of these questions: We value freedom but where should the limits to our freedom lie? What do we mean by equality? Do we mean that we want people to be equally happy, or equally successful, or equally well fed? We think of democracies as places where citizens can enjoy a certain measure of justice, but what is meant by "justice"? Is it a particular form of distribution of goods, of services, of opportunities? Is justice the same as "equality" or is there a difference? Are some forms of inequality "just"? Is justness the same as "fairness"? Written in simple, jargon-free language, this introduction to some of the most important debates in contemporary politics is an essential guide for undergraduate South African students of political philosophy.