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Books > Business & Economics > Industry & industrial studies > Service industries
In recent decades ceremonies stood in Olympiads as both vehicles of cultural values and shows embracing the banal and the everyday. But how much do we understand them as forms of public art? This book examines the London 2012 opening and closing ceremonies and the handover event to Rio for the 2016 Olympics as articulations of national and cosmopolitan belonging. It is argued that embodied and projected performances of Britishness and Brazilianness embraced both artistic styles and the contemporary digital turn, refinement and banality. Combinations of art and technology reflected a vision of humanity in motion complying with the Olympic values of fairness, beauty and embodied well-being. The three ceremonial performances supported imaginative travel on stage, on big screens and in musical genres. This travel, at once mediated, embodied and experiential, created an ideal form of 'human': a tornadoros. A creative worker and a tourist, the tornadoros manipulates audio-visual narratives of culture and identity for global Olympic audiences. Spanning Sociology, Sports Studies, Culture and Media Studies, Performance Studies and Tourism Studies, this is a highly interdisciplinary and original perspective on the Olympics.
A tried and trusted Student Book provides core support for learners. Covers all the mandatory units and optional units. The attractive, accessible layout is packed with features, which draw out key points and bring learning to life. Units are presented in topics with plenty of activities and assessment guidance to help learners achieve their potential. Assessment activities and grading will help learners to achieve their potential in internally-assessed units and support external assessment.
1. It is a practical guide to understanding and implementation 2. It assumes no prior in depth knowledge 3. It is written in plain language and may be understood by anyone, whether or not they are qualified or involved with IT. It is therefore equally suitable for senior management, IT practitioners, students and interested individuals.
This book introduces new trends of theory and practice of information technologies in tourism. The book does not handle only the fundamental contribution, but also discusses innovative and emerging technologies to promote and develop new generation tourism informatics theory and their applications. Some chapters are concerned with data analysis, web technologies, social media and their case studies. Travel information on the web provided by travelers is very useful for other travelers make their travel plan. A chapter in this book proposes a method for interactive retrieval of information on accommodation facilities to support travelling customers in their travel preparations. Also an adaptive user interface for personalized transportation guidance system is proposed. Another chapter in this book shows a novel support system for the collaborative tourism planning by using the case reports that are collected via Internet. Also, a system for recommending hotels for the users is proposed and evaluated. Other chapters are concerned with recommendation, personalization and other emerging technologies.
The first human resources text tailored to the hospitality industry. Strategic Hospitality Human Resources Management, 1e is a groundbreaking new textbook exploring human resource management in the unique environment of the hospitality industry. Weber and Dennison provide a solid grounding in human resource functions and examine the skills hospitality managers require to implement an effective human resources program. Chapters illustrate how human resource decisions are key to successful hospitality operations and help future managers form effective human resource strategies. Introductory chapters provide context and background information in the human resources field while subsequent chapters develop specific skills and strategies that can be directly applied in hospitality management. Teaching and Learning Experience This program will provide a better teaching and learning experience-for you and your students. It provides: *Strategies for successful management: Chapters take a strategic approach to human resources management. *Practice and review tools: Every chapter includes questions and exercises to help students check their learning and truly master chapter topics.*Effective resources for further learning: Extensive references and resources encourage further exploration of chapter topics.
Redefining Financial Services explores the fundamental redefinition of the role of financial intermediaries in the new century. Combining empirical knowledge with a historical approach, the author reveals that seven centuries of advances in technology have changed the nature of financial services very little. Examining the state of financial services today in the context of the new economy's evolution, Joe DiVanna investigates what changes are happening in the financial industry, where they are occurring, how they are materializing and, more importantly, why.
This Palgrave Pivot re-examines salary formation in Major League Baseball in light of real option theory to clarify the connection between salary and marginal revenue product for professional baseball players. Current literature has tended to treat single-year and multi-year contracts similarly, ignoring the potential option value for teams and for players. Recent work points to the observation that both high-productivity and low-productivity athletes have salaries that systematically differ from their marginal revenue product, and that free agents signing multi-year contracts are overpaid relative to free agents signing one-year contracts. This book argues that the value of signing an athlete to a contract should be determined similarly to the determination of the value of an investment project or a financial asset. This book demonstrates how to calculate the value of real options to the player and the team owner with a simple two-year contract, and offers extensions to the real options model for multiyear contracts or when a player is early or late in his career.
The book opens with an account of recent developments in the
economic, political and cultural sociology of international tourism
and goes on to analyse the relationships between international
tourism and the broad economic determinants of the world system.
The book aims to understand "leisure migration" in two principal
contexts: the socio-economic hierarchies of society, and the legacy
of east-west political alliances. This novel theoretical synthesis
combines data at the global, continental, and regional levels of
tourism, focusing particularly on Austria and Hungary - one of the
most exciting areas of Europe - where the social, political,
cultural and economic boundaries of the emerging European
integration are being contested and redrawn today. In adopting an eclectic research strategy, including historical
narrative, content analysis, linguistic history, statistical
modelling, and fieldwork observation, the book breaks new ground
with regard to the empirical material it covers, and is a timely
and relevant contribution to the advancement of this debate. To access the author's homepage, follow this link http: //www.rci.rutgers.edu/~jborocz
Draws together contributions from leading figures in the field of surveillance to engage in the discussion of the emergence of accountability as a means to manage threats to privacy. The first of its kind to enrich the debate about accountability and privacy by drawing together perspectives from experienced privacy researchers and policy makers.
Many aspire to be leaders and entrepreneurs where they can set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector
Former communist countries face unique issues in developing and marketing tourism businesses, communities, and attractions because of centralized polices that discouraged international influences. While soviet economies relied on state policies to facilitate community development, the success of capitalism lies in access to a variety of resources, such as the environment, fiscal services, infrastructure, and market knowledge at the local level. Moreover, communal societies potentially possess social capital that can provide unique economic development opportunities. This book incorporates a regional perspective that widens the tourism development debate to include theoretical analyses, applied research, and case studies that document the broader successes and challenges that affect tourism stakeholders and addresses the necessary elements that facilitate a comprehensive tourism development strategy in emerging and transitioning former communist countries.
The Court of Arbitration for Sport (CAS) provides international sport with a jurisdictional institution capable of settling all legal disputes relating to sport. Founded in 1984, the CAS is currently the only international institution specializing in the resolution of sports disputes. Its decisions are equivalent to the judgments of state courts. This volume contains a compilation of all the major decisions in English and French it has issued since its creation in 1986 up until 1998. This compilation is aimed at a wide readership. Those who practice law and sports organizations will find specialized judicial practice in this work and will certainly see within it the foundations of a rapidly emerging Lex Sportiva.
At the interface between culture and tourism lies a series of deep and challenging issues relating to how we deal with issues of political engagement, social justice, economic change, belonging, identity and meaning. This book introduces researchers, students and practitioners to a range of interesting and complex debates regarding the political and social implications of cultural tourism in a changing world. Concise and thematic theoretical sections provide the framework for a range of case studies, which contextualise and exemplify the issues raised. The book focuses on both traditional and popular culture, and explores some of the tensions between cultural preservation and social transformation. The book is divided into thematic sections - Politics and Policy; Community Participation and Empowerment; Authenticity and Commodification; and Interpretation and Representation - and will be of interest to all who wish to understand how cultural tourism continues to evolve as a focal point for understanding a changing world.
- Uniquely, focuses on the management of airports to guide business strategy (strategic, commercial and competitive aspects of airline business) rather than airport planning and operations (Young) or economics or marketing of international airlines (Doganis). It therefore provides an innovative insight into the processes behind running a successful airport and is considered to be the best most accessible book available. - Fills a need for a new edition by being updated to reflect the reflect the major changes in strategic direction for the airline and airport industry due the most significant global crisis ever faced by this industry, Covid19 as well as technology advances and emphasis on sustainable development. - International in content and case studies. - The book is well pitched, practical and helpful to both students and academics alike. It condenses information into logical chapters and includes key information needed for teaching a module with an Airport Management focus. It provides the perfect structure and outline in teaching the subject form. - Excellent balance of theory and industry examples. Some of the other books available lack relevancy. - Written in an engaging accessible style, at an appropriate level for UG students studying this subject for the first time.
Private Security Law: Case Studies is uniquely designed for the
special needs of private security practitioners, students, and
instructors. Part One of the book encompasses negligence,
intentional torts, agency contracts, alarms, and damages. Part Two
covers authority of the private citizen, deprivation of rights, and
entrapment.
Hardbound. This book focuses on the challenges faced by defense-related industries and by the US Department of Defense in the post-Cold War era: by the former in enhancing their financial well-being, and by the latter in maintaining affordable national security. It explores the conditions they face, both currently and in the future they envision, as well as the corporate strategies and public policies that each develops in response to these conditions and visions. The contributors to this book describe these corporate strategies and public policies, assess their respective strengths and weaknesses, and where appropriate, endorse them or recommend alternatives. Finally, senior executives from ten small and large defense-related firms recount their experiences in diversifying successfully into commercial markets and the challenges they met or still face in planning and implementing their strategies effectively.
The study of tourism and indeed the tourism industry is changing constantly. Now in its fifth edition, Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, looking at the far reaching effects that the COVID pandemic has had on the industry and how it has been forced to change, or not subsequently. Considering issues such as advances in AI and its impacts, the environmental crisis and air travel, the sharing economy and Airbnb, and the tourist experience in a Covid world. In particular, it highlights the ongoing threats and opportunities faced by the tourism industry today, and discusses the related management strategies, illustrating the potential implications for the patterns and flow of tourism in the future. Divided into five sections, each chapter has a thorough learning structure including chapter objectives, examples, discussion points, self-review questions, checklists and case studies. URL links in the form of QR codes are heavily present throughout the text so that users of both hard and electronic formats can have direct links to up to date, authoritative and annotated sources of information. Cases are both thematic and destination-based and always international. New to this edition: * New material on latest issues such as the impact of the COVID-19 pandemic, international responses to the environmental crisis, the impact of AI/robotics on tourism human resource and the rise of the staycation; * Brand new and updated case studies and readings throughout; * Substantial support for both students and teachers, both within the text itself and via web-based student and instructor resources. ABOUT THE AUTHORS Chris Cooper is Professor in the School of Events, Tourism and Hospitality at Leeds Beckett University in the UK. Professor C Michael Hall is Professor of Marketing at the University of Canterbury in New Zealand; Docent, University of Oulu, Finland and Visiting Professor at Linnaeus University, Kalmar, Sweden.
The sports industry presents many unusual and interesting opportunities for the application of economic theory and econometrics. In 15 professional papers, this book addresses current economic issues in the industry, including the problem of competitive balance, the location of professional sports teams and their impact on local communities, managerial decision making, and issues related to labor markets. Extending the previous research in sports economics, the papers reflect the most recent applications of economic theory in this area. The book will be a valuable resource for professional economists working on sports economics topics. In two opening chapters on competitive balance, the contributors develop a model for college football and examine the impact of balance on attendance in major league baseball. In a section on the location of professional sports teams, the chapters then develop a model to predict the location of expansion teams, make econometric estimates of the impact of Super Bowls on the host city, and analyze the ownership of stadiums and arenas. Managerial decision making is discussed in chapters that examine alternative econometric models of production in baseball, use a production function model to analyze technological change in Major League Baseball, examine the management of team streaks, consider the competitive balance between American and National Leagues, analyze the efficiency of player trades in the National Basketball Association, and estimate the impact of participation in inter-collegiate sports on academic performance. In the final section on labor markets, the contributors estimate the impact of owner collusion on baseball players' salaries, consider the impact of the new collective bargaining agreement in Major League Baseball, analyze the impact of being a union representative, and examine the impact of the National Football League's salary cap on player's salaries.
For courses in baking and the pastry arts. On Baking, Third Edition brings a fresh new design and 350+ new images to the "fundamentals" approach that has prepared thousands of students for successful careers in the baking and pastry arts. It teaches both the "hows" and "whys," starting with general procedures, highlighting core principles and skills, and then presenting many applications and sample recipes. Professionalism, breads, desserts and pastries, and advanced pastry work are each covered in detail, and baking and pastry arts are presented in cultural and historical context throughout. An expanded recipe testing program involving chef-instructors at leading culinary schools ensures superior accuracy, clarity and instructional value. This edition reflects key trends including artisan baking, sensory science, and flavor pairing, and is complemented by a greatly enhanced support package, including media solutions MyCulinaryLab for course management and Pearson Kitchen Manager for recipe management.
Viewed through a politico-economic lens, Nordic countries share what is often referred to as the 'Nordic model', characterised by a comprehensive welfare state; higher spending on childcare; more equitable income distribution; and lifelong-learning policies. This edited collection considers these contexts to explore the complex nature of tourism employment, thereby providing insights into the dynamic nature, characteristics, and meaning of work in tourism. Contributors combine explorations of the impact of policy on tourism employment with a more traditional human resources management approach focusing on employment issues from an organizational perspective, such as job satisfaction, training, and retention. The text points to opportunities as well as challenges relating to issues such as the notion of 'decent work', the role and contribution of migrant workers, and more broadly, the varying policy objectives embedded within the Nordic welfare model. Offering a detailed, multi-faceted analysis of tourism employment, this book is a valuable resource for students, researchers and practitioners interested in tourism employment in the region.
Homeland security and context In the Geographical Dimensions of Terrorism (GDOT) (Cutter et al. 2003), the first book after 9/11 to address homeland security and geography, we developed several thematic research agendas and explored intersections between geographic research and the importance of context, both geographical and political, in relationship to the concepts of terrorism and security. It is good to see that a great deal of new thought and research continues to flow from that initial research agenda, as illustrated by many of the papers of this new book, entitled Geospatial Technologies and Homeland Security: Research Frontiers and Future Challenges. Context is relevant not only to understanding homeland security issues broadly, but also to the conduct of research on geospatial technologies. It is impossible to understand the implications of a homeland security strategy, let alone hope to make predictions, conduct meaningful modeling and research, or assess the value and dangers of geospatial technologies, without consideration of overarching political, social, economic, and geographic contexts within which these questions are posed.
- Totally unique, and incredibly damning, concerning information and overview of the world's first Cyberwar. - The first ever Cyberwar and the precursor to the first war in Europe since 1945, it will be discussed for decades to come and go down in history as a defining point. - Will be of interest to all citizens of the world, literally.
This book explores the organisation and structure of sport in and beyond Europe. Drawing upon up-to-date data, the collection's main focus lies on the relationship between public sport policy structures and sport (con)federations. The authors present thirteen country-specific contexts wherein sport policy systems are embedded. This evidence provides in-depth descriptions and analyses within a solid academic and theoretical framework. This volume will be of interest to students and scholars of Sociology of Sport, Sport Management and Sport Policy.
This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential.* The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam. |
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