Mankind has been fascinated with and drawn to the macabre for many years. This is particularly evident in the growing popularity of dark tourism, which centers on locations known for death and suffering. Virtual Traumascapes and Exploring the Roots of Dark Tourism is a pivotal reference source featuring the latest scholarly research in which the rise of new technology platforms is not only changing tourism worldwide, but also facilitating the access to areas of war, mourning, and disaster. Including coverage on a number of topics such as sexual tourism, disaster recovery, and capitalism, this publication is ideally designed for academicians, researchers, and students seeking current research on concepts and methodologies of the dark tourism industry. Topics Covered: The many academic areas covered in this publication include, but are not limited to: Capitalism Consumption Cultural Theory Culture Dark Tourism Disaster Recovery Disaster Tourism Globalization Museums Politics Poverty Sexual Tourism Thana Tourism

In a digital context, trust is a multifaceted concept, including trust in application usability, trust in information security, and trust in fellow users. Mobile technologies have compounded the impact of such considerations. Trust Management in Mobile Environments: Autonomic and Usable Models explores current advances in digital and mobile computing technologies from the user perspective, evaluating trust models and autonomic trust management. From the recent history of trust in digital environments to prospective future developments, this book serves as a potent reference source for professionals, graduate and post-graduate students, researchers, and practitioners in the field of trust management.

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoyable. AI is here to help customers to get a refund for a canceled flight, unfreeze a banking account or get a health test result. Today, CRM has evolved from storing and analyzing customers' data to predicting and understanding their behavior by putting a CRM system in a customers' shoes. Hence advanced reasoning with learning from small data, about customers' attitudes, introspection, reading between the lines of customer communication and explainability need to come into play. Artificial Intelligence for Customer Relationship Management leverages a number of Natural Language Processing (NLP), Machine Learning (ML), simulation and reasoning techniques to enable CRM with intelligence. An effective and robust CRM needs to be able to chat with customers, providing desired information, completing their transactions and resolving their problems. It introduces a systematic means of ascertaining a customers' frame of mind, their intents and attitudes to determine when to provide a thorough answer, a recommendation, an explanation, a proper argument, timely advice and promotion or compensation. The author employs a spectrum of ML methods, from deterministic to statistical to deep, to predict customer behavior and anticipate possible complaints, assuring customer retention efficiently. Providing a forum for the exchange of ideas in AI, this book provides a concise yet comprehensive coverage of methodologies, tools, issues, applications, and future trends for professionals, managers, and researchers in the CRM field together with AI and IT professionals.

Developments in Technologies for Human-Centric Mobile Computing and Applications is a comprehensive collection of knowledge and practice in the development of technologies in human -centric mobile technology. This book focuses on the developmental aspects of mobile technology; bringing together researchers, educators, and practitioners to encourage readers to think outside of the box.

A "digital divide" threatens the global trade regime. And it is not narrowing - it is rapidly becoming an unbridgeable chasm. Nor is this a problem merely for developing countries: the headlong trend toward dematerialisation of trade documents in the developed world will grind to a halt unless all trading countries without exception possess the legal and operational ability to participate in paperless trade. This work not only describes the obstacles to universal support for paperless trade, but also provides solutions that can be implemented if stakeholders make the collective effort to achieve this goal. Dr. Laryea investigates such central issues as the following: legal problems and security risks not encountered in paper documentation; accommodating low-tech problems with electronic documentation; and funding the construction of information and communication technology infrastructure in developing countries. The presentation focuses on each of the essential contract documents in turn, from the quotation to the documentary credit, explaining exactly how the electronic versions of each work (particularly in terms of security), and why each is desirable.

Information Ethics: Privacy and Intellectual Property provides an up-to-date discussion of the main ethical issues that face today's information-intensive society, including the areas of intellectual property rights, privacy, accessibility and censorship. The explosive growth of information technology, increased competition in the global marketplace, and the rush to use information in an effort to protect society from terrorism has led to the unintended erosion of rights and duties that are often considered fundamental. Through chapters written by some of today's leading information ethics researchers, this book provides the reader with a thorough overview of the current state of information ethics, the dangers and opportunities presented by information technology, and potential solutions to the risks currently faced by today's information society.

This book discusses issues relating to the application of AI and computational modelling in criminal proceedings from a European perspective. Part one provides a definition of the topics. Rather than focusing on policing or prevention of crime - largely tackled by recent literature - it explores ways in which AI can affect the investigation and adjudication of crime. There are two main areas of application: the first is evidence gathering, which is addressed in Part two. This section examines how traditional evidentiary law is affected by both new ways of investigation - based on automated processes (often using machine learning) - and new kinds of evidence, automatically generated by AI instruments. Drawing on the comprehensive case law of the European Court of Human Rights, it also presents reflections on the reliability and, ultimately, the admissibility of such evidence. Part three investigates the second application area: judicial decision-making, providing an unbiased review of the meaning, benefits, and possible long-term effects of 'predictive justice' in the criminal field. It highlights the prediction of both violent behaviour, or recidivism, and future court decisions, based on precedents. Touching on the foundations of common law and civil law traditions, the book offers insights into the usefulness of 'prediction' in criminal proceedings.

Geared towards technical professionals, marketing managers, finance/business strategists, law/policy makers, and educators whose work involves e-commerce, this unique book provides a clear overview of the legal and public policy issues associated with computer networks and electronic transaction and security. It identifies various forms of potential legal and commercial liability, and advises what legal claims may be raised, by whom, and the potential impact of these claims. Methods to reduce or eliminate liability are discussed, offering practical, operational guidance to professionals. The book also describes the legal rights of computer system and electronic commerce operators that can be applied to help preserve security and to recover in the event that security is breached.

Matchmaking is a tradition as old as marriage itself, and the activities and practices surrounding it have shifted alongside marriage. Building Relationships: Online Dating and the New Logics of Internet Culture uses an apparatus approach to media analysis to examine logics of compatibility, online dating site procedures, and user narratives of popular matchmaking sites. Shepherd's investigation serves as a case study to help understand the larger relationship between contemporary identity and what she calls matching technologies, as well as the complex of big data, computational processing, and the cultural assumptions that power today's most popular web applications.

The author presents Probatio, a toolkit for building functional DMI (digital musical instruments) prototypes, artifacts in which gestural control and sound production are physically decoupled but digitally mapped. He uses the concept of instrumental inheritance, the application of gestural and/or structural components of existing instruments to generate ideas for new instruments. To support analysis and combination, he then leverages a traditional design method, the morphological chart, in which existing artifacts are split into parts, presented in a visual form and then recombined to produce new ideas. And finally he integrates the concept and the method in a concrete object, a physical prototyping toolkit for building functional DMI prototypes: Probatio. The author's evaluation of this modular system shows it reduces the time required to develop functional prototypes. The book is useful for researchers, practitioners, and graduate students in the areas of musical creativity and human-computer interaction, in particular those engaged in generating, communicating, and testing ideas in complex design spaces.

Digital technologies are deeply embedded in everyday life with opportunities for information access and perpetual social contact now mediating most of our activities and relationships. This book expands the lens of Cyberpsychology to consider how digital experiences play out across the various stages of people's lives. Most psychological research has focused on whether human-technology interactions are a 'good' or a 'bad' thing for humanity. This book offers a distinctive approach to the emergent area of Cyberpsychology, moving beyond these binary dilemmas and considering how popular technologies have come to frame human experience and relationships. In particular the authors explore the role of significant life stages in defining the evolving purpose of digital technologies. They discuss how people's symbiotic relationship with digital technologies has started to redefine our childhoods, how we experience ourselves, how we make friends, our experience of being alone, how we have sex and form romantic relationships, our capacity for being antisocial as well as the experience of growing older and dying. This interdisciplinary book will be of great interest to scholars and practitioners across psychology, digital technology and media studies as well as anyone interested in how technology influences our behaviour.

Web sites are increasingly being used by educators in place of traditional content media and instructional approaches such as textbooks and lectures. This new teaching philosophy has led to myriad questions concerning instructional design principles, learners' cognitive strategies, human-Internet interaction factors and instructional characteristics of Web media that transverse political, geographical and national boundaries. Instructional and Cognitive Impacts of Web-Based Education is a compendium of materials by noted researchers and practitioners that addresses national and international issues and implications of Web-based instruction and learning, offering suggestions and guidelines for analyzing and evaluating Web sites from cognitive and instructional design perspectives.

This book presents explorable XR environments-their rationale, concept, architectures as well as methods and tools for spatial-temporal composition based on domain knowledge, including geometrical, presentational, structural and behavioral elements. Explorable XR environments enable monitoring, analyzing, comprehending, examining and controlling users' and objects' behavior and features as well as users' skills, experience, interests and preferences. The E-XR approach proposed in this book relies on two main pillars. The first is knowledge representation technologies, such as logic programming, description logics and the semantic web, which permit automated reasoning and queries. The second is imperative programming languages, which are a prevalent solution for building XR environments. Potential applications of E-XR are in a variety of domains, e.g., education, training, medicine, design, tourism, marketing, merchandising, engineering and entertainment. The book's readers will understand the emerging domain of explorable XR environments with their possible applications. Special attention is given to an in-depth discussion of the field with taxonomy and classification of the available related solutions. Examples and design patterns of knowledge-based composition and exploration of XR behavior are provided, and an extensive evaluation and analysis of the proposed approach is included. This book helps researchers in XR systems, 3D modeling tools and game engines as well as lecturers and students who search for clearly presented information supported by use cases. For XR and game programmers as well as graphic designers, the book is a valuable source of information and examples in XR development. Professional software and web developers may find the book interesting as the proposed ideas are illustrated by rich examples demonstrating design patterns and guidelines in object-oriented, procedural and declarative programming.

The book gathers the chapters of Cognitive InfoCommunication research relevant to a variety of application areas, including data visualization, emotion expression, brain-computer interfaces or speech technologies. It provides an overview of the kind of cognitive capabilities that are being analyzed and developed. Based on this common ground, it may become possible to see new opportunities for synergy among disciplines that were heretofore viewed as being separate. Cognitive InfoCommunication begins by modeling human cognitive states and aptitudes in order to better understand what the user of a system is capable of comprehending and doing. The patterns of exploration and the specific tools that are described can certainly be of interest and of great relevance for all researchers who focus on modeling human states and aptitudes. This innovative research area provides answers to the latest challenges in influence of cognitive states and aptitudes in order to facilitate learning or generally improve performance in certain cognitive tasks such as decision making. Some capabilities are purely human, while others are purely artificial, but in general this distinction is rarely clear-cut. Therefore, when discussing new human cognitive capabilities, the technological background which makes them possible cannot be neglected, and indeed often plays a central role. This book highlights the synergy between various fields that are perfectly fit under the umbrella of CogInfoCom and contribute to understanding and developing new, human-artificial intelligence hybrid capabilities. These, merged capabilities are currently appearing, and the importance of the role they play in everyday life are unique to the cognitive entity generation that is currently growing up.

As the complexity and importance of web activity multiplies, the success of any endeavor depends on utilizing the most advanced intelligent techniques when designing tools for the modern age. E-Activity and Intelligent Web Construction: Effects of Social Design presents the crux of the interdisciplinary concerns of meshing artificial intelligence and web technologies for maximizing the effectiveness of the available technologies. From business value and e-innovation to 3D modeling and infrastructure construction, this book delves into the research defining the web technologies of the future and the possibilities represented by each advance in this field.

This book provides an insight into recent technological trends and innovations in solutions and platforms to improve mobility of visually impaired people. The authors' goal is to help to contribute to the social and societal inclusion of the visually impaired. The book's topics include, but are not limited to, obstacle detection systems, indoor and outdoor navigation, transportation sustainability systems, and hardware/devices to aid visually impaired people. The book has a strong focus on practical applications tested in a real environment. Applications include city halls, municipalities, and companies that must keep up to date with recent trends in platforms, methodologies and technologies to promote urban mobility. Also discuss are broader realms including education, health, electronics, tourism, and transportation. Contributors include a variety of researchers and practitioners around the world.

Virtual work, which was steadily on the rise even before the pandemic, is explored in this timely book that describes the impact of technology on our work experiences, ranging from the individual psychological level to the broad societal implications. Widespread remote work is now possible, but it comes with its share of frustrations. Virtual work has changed our lives in ways big and small, from trying to balance our time to what we wear and where we sit and from how we communicate to where we should look during a videoconference. It's also fundamentally changed what kinds of jobs we can now do. Grounded in research and including lively personal anecdotes, The 10-Second Commute provides a thoughtful and comprehensive scan of the nature of virtual work. The authors, both researchers in management and technology, explore the current questions of our virtual lives, such as: Why Zoom instead of Skype? Why are emojis so useful? Why is videoconferencing so exhausting? How does diversity at work both help and hinder productivity? Virtual work is more than just work-it permeates our whole lives, and it will continue to do so as hybrid work arrangements become the new normal. Helping readers better understand the virtual work experience, this book will engage and inform everyone who is still trying to make it work. Discusses the conflicting roles of work and home lives that can create challenges when working from home Provides commentary on the big changes in our society based on virtual work, such as the gig economy and the rise and fall of new innovations in technology Includes interviews with relevant experts on all facets of remote work, including architecture, programming, fashion, telemedicine, law, education, tech entrepreneurship, online recruiting, and leading virtual teams Discusses how colleagues form and maintain working relationships online Explores the pain points of videoconferencing, such as Zoom fatigue, virtual background and clothing choices, visual gaze, language and emotion online, and the complications of the self-view Identifies trends with respect to choosing space to work in, whether at the kitchen table, a coffee shop, or a dedicated remote workspace

The latest advances in technology development have been particularly useful to actor-network theory as a structure for much of its research. With a socio-technical approach to the understanding of information systems and applications, the actor-network theory aims to bring support for social influence on technological innovations. Social and Professional Applications of Actor-Network Theory for Technology Development presents a platform for the approaches and implementations on the actor-network theory and its relationship with technology development. This book provides researchers and practitioners with a better understanding of the usefulness of the social and technical connection.

This major work on knowledge representation is based on the writings of Charles S. Peirce, a logician, scientist, and philosopher of the first rank at the beginning of the 20th century. This book follows Peirce's practical guidelines and universal categories in a structured approach to knowledge representation that captures differences in events, entities, relations, attributes, types, and concepts. Besides the ability to capture meaning and context, the Peircean approach is also well-suited to machine learning and knowledge-based artificial intelligence. Peirce is a founder of pragmatism, the uniquely American philosophy. Knowledge representation is shorthand for how to represent human symbolic information and knowledge to computers to solve complex questions. KR applications range from semantic technologies and knowledge management and machine learning to information integration, data interoperability, and natural language understanding. Knowledge representation is an essential foundation for knowledge-based AI. This book is structured into five parts. The first and last parts are bookends that first set the context and background and conclude with practical applications. The three main parts that are the meat of the approach first address the terminologies and grammar of knowledge representation, then building blocks for KR systems, and then design, build, test, and best practices in putting a system together. Throughout, the book refers to and leverages the open source KBpedia knowledge graph and its public knowledge bases, including Wikipedia and Wikidata. KBpedia is a ready baseline for users to bridge from and expand for their own domain needs and applications. It is built from the ground up to reflect Peircean principles. This book is one of timeless, practical guidelines for how to think about KR and to design knowledge management (KM) systems. The book is grounded bedrock for enterprise information and knowledge managers who are contemplating a new knowledge initiative. This book is an essential addition to theory and practice for KR and semantic technology and AI researchers and practitioners, who will benefit from Peirce's profound understanding of meaning and context.

There is an enhanced level of connectivity available in modern society through the increased usage of various technological devices. Such developments have led to the integration of smart objects into the Internet of Things (IoT), an emerging paradigm in the digital age. Game Theory Solutions for the Internet of Things: Emerging Research and Opportunities examines the latest strategies for the management of IoT systems and the application of theoretical models to enhance real-world applications and improve system efficiency. Highlighting innovative algorithms and methods, as well as coverage on cloud computing, cross-domain applications, and energy control, this book is a pivotal source of information for researchers, practitioners, graduate students, professionals, and academics interested in the game theoretic solutions for IoT applications.

This book constructs a multidisciplinary approach to human security questions related to digitalisation in the European High North i.e. the northernmost areas of Scandinavia, Finland and North-Western Russia. It challenges the mainstream conceptualisation of cybersecurity and reconstructs it with the human being as the referent object of security.

Changes in the availability, quality, and quantity of communication technologies are revolutionizing and fundamentally altering how individuals and organizations interact, communicate, and work. Interaction in Communication Technologies and Virtual Learning Environments: Human Factors examines the effect of technological rationalism on communication and learning outcomes in a global, multi-cultural world. Drawing on the experiences and research expertise of key researchers and educators from multiple disciplines, this book presents real-world examples of virtual communicators in global, cross-cultural, and multi-dynamic environments.

This book addresses the question of how competition authorities assess mergers in the Information Communication Technology (ICT) sector so as to promote competition in innovation. A closer look at the question reveals that it is far more complex and difficult to answer for the ICT, telecommunications and multi-sided platform (MSP) economy than for more traditional sectors of the economy. This has led many scholars to re-think and question whether the current merger control framework is suitable for the ICT sector, which is often also referred to as the new economy. The book pursues an interdisciplinary approach combining insights from law, economics and corporate strategy. Further, it has a comparative dimension, as it discusses the practices of the US, the EU and, wherever relevant, of other competition authorities from around the globe. Considering that the research was conducted in the EU, the practices of the European Commission remain a key aspect of the content.Considering its normative dimension, the book concentrates on the substantive aspects of merger control. To facilitate a better understanding of the most important points, the book also offers a brief overview of the procedural aspects of merger control in the EU, the US and the UK, and discusses recent amendments to Austrian and German law regarding the notification threshold. Given its scope, the book offers an invaluable guide for competition law scholars, practitioners in the field, and competition authorities worldwide.

The COVID-19 pandemic has accelerated the implementation of digital transformation strategies, and there has been an exponential increase in the demand for intelligent and reliable communications solutions. The pandemic brings huge challenges for all economic agents, as resilience and the capacity to adapt to new risks and hindrances are now fundamental elements in our societies. In this context, it is essential that digitalization brings opportunities to transition to a smarter economy based on innovation, sustainability, and well-being. The Handbook of Research on Digitalization as a Driver for Smart Economy in the Post-COVID-19 Era discusses digitalization, information and communication technologies, marketing, entrepreneurship, and innovation in an organizational context to optimize the practices established in the most diverse domains of knowledge, specifically attending to the relation between digitalization and sustainability in a post-pandemic era. It is ideal for academicians, instructors, researchers, industry professionals, business managers, private institutions, and students as it covers a range of key topics such as sustainability and smart economy.