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Books > Computing & IT > Computer hardware & operating systems > Systems management

Business Analysis, Requirements, and Project Management - A Guide for Computing Students (Hardcover): Karl Cox Business Analysis, Requirements, and Project Management - A Guide for Computing Students (Hardcover)
Karl Cox
R4,063 Discovery Miles 40 630 Ships in 10 - 15 working days

IT projects emerge from a business need. In practice, software developers must accomplish two big things before an IT project can begin: find out what you need to do (i.e., analyse business requirements) and plan out how to do it (i.e., project management). The biggest problem in IT projects is delivering the wrong product because IT people do not understand what business people require. This practical textbook teaches computer science students how to manage and deliver IT projects by linking business and IT requirements with project management in an incremental and straightforward approach. Business Analysis, Requirements, and Project Management: A Guide for Computing Students presents an approach to analysis management that scales the business perspective. It takes a business process view of a business proposal as a model and explains how to structure a technical problem into a recognisable pattern with problem frames. It shows how to identify core transactions and model them as use cases to create a requirements table useful to designers and coders. Linked to the analysis are three management tools: the product breakdown structure (PBS), the Gantt chart, and the Kanban board. The PBS is derived in part from the problem frame. The Gantt chart emerges from the PBS and ensures the key requirements are addressed by reference to use cases. The Kanban board is especially useful in Task Driven Development, which the text covers. This textbook consists of two interleaving parts and features a single case study. Part one addresses the business and requirements perspective. The second integrates core project management approaches and explains how both requirements and management are connected. The remainder of the book is appendices, the first of which provides solutions to the exercises presented in each chapter. The second appendix puts together much of the documentation for the case study into one place. The case study presents a real-word business scenario to expose students to professional practice.

The CPHIMS Review Guide, 4th Edition - Preparing for Success in Healthcare Information and Management Systems (Hardcover, 4th... The CPHIMS Review Guide, 4th Edition - Preparing for Success in Healthcare Information and Management Systems (Hardcover, 4th edition)
Mara Daiker; Healthcare Information & Management Systems Society (HIMSS)
R5,623 Discovery Miles 56 230 Ships in 10 - 15 working days

Whether you're taking the CPHIMS exam or simply want the most current and comprehensive overview in healthcare information and management systems today, this completely revised and updated fourth edition has it all. But for those preparing for the CPHIMS exam, this book is also an ideal study partner. The content reflects the outline of exam topics covering healthcare and technology environments; clinical informatics; analysis, design, selection, implementation, support, maintenance, testing, evaluation, privacy and security; and management and leadership. Candidates can challenge themselves with the sample multiple-choice questions given at the end of the book. The benefits of CPHIMS certification are broad and far-reaching. Certification is a process that is embraced in many industries, including healthcare information and technology. CPHIMS is recognized as the 'gold standard' in healthcare IT because it is developed by HIMSS, has a global focus and is valued by clinicians and non-clinicians, management and staff positions and technical and nontechnical individuals. Certification, specifically CPHIMS certification, provides a means by which employers can evaluate potential new hires, analyze job performance, evaluate employees, market IT services and motivate employees to enhance their skills and knowledge. Certification also provides employers with the evidence that the certificate holders have demonstrated an established level of job-related knowledge, skills and abilities and are competent practitioners of healthcare IT.

Transformative Digital Technology for Effective Workplace Learning (Hardcover): Ria O'Donnell Transformative Digital Technology for Effective Workplace Learning (Hardcover)
Ria O'Donnell
R3,921 Discovery Miles 39 210 Ships in 10 - 15 working days

In a world bursting with new information, ideas, opportunities, and technological advancements, it is time to rethink how continuous learning shapes our future. Amidst the ongoing digital revolution, widespread educational reform, and the most significant global pandemic of our lifetimes, we are at a pivotal time in history. Transformative Digital Technology for Effective Workplace Learning explores the technological developments that are rapidly unfolding in the workplace and those that support workplace training. What emerges is that the rate of change and the possibilities for improvement are more extensive than many of us might have suspected. From artificial intelligence to virtual reality, from data analytics, to adaptive learning, there is the capacity for significant innovation and opportunity if harnessed in the right ways. The book offers an overview of several critical issues that face the future of the workplace and examines them through the lens of lifelong learning. The book begins by conveying the current impacts on the workplace and how the internal function of learning and development has evolved. It then considers the eight learning imperatives that drive workplace learning and then looks at the future workplace. Exploring technological frameworks for digitally enhanced workplace learning, the book takes a deep dive into the capabilities of immersive technologies, as well as into the insights enabled through learning analytics. The goal of this book is not to merely describe technological advancements in the workplace but instead, to challenge the status quo and think critically about the future that lies ahead. One aim is to have business leaders understand the necessity for ongoing workplace learning. Another is that individuals appreciate that lifelong learning is the new social norm. Ongoing education allows people to become more open to change and less anxious about new experiences. Developing a growth mindset and adopting a company culture that says everyone can learn new things and continue to improve their performance will become the standard. Most importantly, as the business world is reconfigured before our very eyes, ongoing learning must become an economic imperative.

Transformative Digital Technology for Effective Workplace Learning (Paperback): Ria O'Donnell Transformative Digital Technology for Effective Workplace Learning (Paperback)
Ria O'Donnell
R1,514 Discovery Miles 15 140 Ships in 10 - 15 working days

In a world bursting with new information, ideas, opportunities, and technological advancements, it is time to rethink how continuous learning shapes our future. Amidst the ongoing digital revolution, widespread educational reform, and the most significant global pandemic of our lifetimes, we are at a pivotal time in history. Transformative Digital Technology for Effective Workplace Learning explores the technological developments that are rapidly unfolding in the workplace and those that support workplace training. What emerges is that the rate of change and the possibilities for improvement are more extensive than many of us might have suspected. From artificial intelligence to virtual reality, from data analytics, to adaptive learning, there is the capacity for significant innovation and opportunity if harnessed in the right ways. The book offers an overview of several critical issues that face the future of the workplace and examines them through the lens of lifelong learning. The book begins by conveying the current impacts on the workplace and how the internal function of learning and development has evolved. It then considers the eight learning imperatives that drive workplace learning and then looks at the future workplace. Exploring technological frameworks for digitally enhanced workplace learning, the book takes a deep dive into the capabilities of immersive technologies, as well as into the insights enabled through learning analytics. The goal of this book is not to merely describe technological advancements in the workplace but instead, to challenge the status quo and think critically about the future that lies ahead. One aim is to have business leaders understand the necessity for ongoing workplace learning. Another is that individuals appreciate that lifelong learning is the new social norm. Ongoing education allows people to become more open to change and less anxious about new experiences. Developing a growth mindset and adopting a company culture that says everyone can learn new things and continue to improve their performance will become the standard. Most importantly, as the business world is reconfigured before our very eyes, ongoing learning must become an economic imperative.

Valuing Data - An Open Framework (Paperback): Dewey Ray Valuing Data - An Open Framework (Paperback)
Dewey Ray
R1,427 Discovery Miles 14 270 Ships in 10 - 15 working days

The past decade has seen a dramatic increase in the amount and variety of information that is generated and stored electronically by business enterprises. Storing this increased volume of information has not been a problem to date, but as these information stores grow larger and larger, multiple challenges arise for senior management: namely, questions such as "How much is our data worth?" "Are we storing our data in the most cost-effective way?" "Are we managing our data effectively and efficiently?" "Do we know which data is most important?" "Are we extracting business insight from the right data?" "Are our data adding to the value of our business?" "Are our data a liability?" "What is the potential for monetizing our data?" and "Do we have an appropriate risk management plan in place to protect our data?" To answer these value-based questions, data must be treated with the same rigor and discipline as other tangible and intangible assets. In other words, corporate data should be treated as a potential asset and should have its own asset valuation methodology that is accepted by the business community, the accounting and valuation community, and other important stakeholder groups. Valuing Data: An Open Framework is a first step in that direction. Its purpose is to: Provide the reader with some background on the nature of data Present the common categories of business data Explain the importance of data management Report the current thinking on data valuation Offer some business reasons to value data Present an "open framework"-along with some proposed methods-for valuing data The book does not aim to prescribe exactly how data should be valued monetarily, but rather it is a "starting point" for a discussion of data valuation with the objective of developing a stakeholder consensus, which, in turn, will become accepted standards and practices.

The Security Risk Assessment Handbook - A Complete Guide for Performing Security Risk Assessments (Hardcover, 3rd edition):... The Security Risk Assessment Handbook - A Complete Guide for Performing Security Risk Assessments (Hardcover, 3rd edition)
Douglas Landoll
R3,689 Discovery Miles 36 890 Ships in 10 - 15 working days

Conducted properly, information security risk assessments provide managers with the feedback needed to manage risk through the understanding of threats to corporate assets, determination of current control vulnerabilities, and appropriate safeguards selection. Performed incorrectly, they can provide the false sense of security that allows potential threats to develop into disastrous losses of proprietary information, capital, and corporate value. Picking up where its bestselling predecessors left off, The Security Risk Assessment Handbook: A Complete Guide for Performing Security Risk Assessments, Third Edition gives you detailed instruction on how to conduct a security risk assessment effectively and efficiently, supplying wide-ranging coverage that includes security risk analysis, mitigation, and risk assessment reporting. The third edition has expanded coverage of essential topics, such as threat analysis, data gathering, risk analysis, and risk assessment methods, and added coverage of new topics essential for current assessment projects (e.g., cloud security, supply chain management, and security risk assessment methods). This handbook walks you through the process of conducting an effective security assessment, and it provides the tools, methods, and up-to-date understanding you need to select the security measures best suited to your organization. Trusted to assess security for small companies, leading organizations, and government agencies, including the CIA, NSA, and NATO, Douglas J. Landoll unveils the little-known tips, tricks, and techniques used by savvy security professionals in the field. It includes features on how to Better negotiate the scope and rigor of security assessments Effectively interface with security assessment teams Gain an improved understanding of final report recommendations Deliver insightful comments on draft reports This edition includes detailed guidance on gathering data and analyzes over 200 administrative, technical, and physical controls using the RIIOT data gathering method; introduces the RIIOT FRAME (risk assessment method), including hundreds of tables, over 70 new diagrams and figures, and over 80 exercises; and provides a detailed analysis of many of the popular security risk assessment methods in use today. The companion website (infosecurityrisk.com) provides downloads for checklists, spreadsheets, figures, and tools.

Cybersecurity Lessons from CoVID-19 (Hardcover): Robert Slade Cybersecurity Lessons from CoVID-19 (Hardcover)
Robert Slade
R1,476 Discovery Miles 14 760 Ships in 10 - 15 working days

Using the SARS-CoV-2/CoVID-19 pandemic as a giant case study, and following the structure of the domains of information security, this book looks at what the crisis teaches us about security. It points out specific security fundamentals where social, medical, or business responses to the crisis failed or needed to make specific use of those concepts. For the most part, these lessons are simply reminders of factors that get neglected during times of non-crisis. The lessons particularly point out the importance of planning and resilience in systems and business. Those studying cybersecurity and its preventive measures and applications, as well as those involved in risk management studies and assessments, will all benefit greatly from the book. Robert Slade has had an extensive and prolific career in management, security, and telecommunications research, analysis, and consultancy. He has served as an educator visiting universities and delivering lecturers and seminars.

HEALTHCARE's OUT SICK - PREDICTING A CURE - Solutions that WORK !!!! - Predictive Analytic Modeling, Decision Making,... HEALTHCARE's OUT SICK - PREDICTING A CURE - Solutions that WORK !!!! - Predictive Analytic Modeling, Decision Making, INNOVATIONS and Precision Medicine Necessary to Correct the Broken Healthcare Delivery System (Paperback)
Gary D. Miner, Linda Miner, Darrell L. Dean
R1,054 Discovery Miles 10 540 Ships in 10 - 15 working days

The U.S. healthcare system is in "complete chaos-disarray." Medical costs have increased significantly over the past 6 years with 70% increase for deductibles and 24% or more for health insurance premiums. All the while, workers earnings have either not increased or if they did, the pay raises were for less than the increase in the cost of medical care. The situation is unsustainable and the public wants the system fixed. This book offers ways of fixing the problems in healthcare. HEALTHCARE's OUT SICK - PREDICTING A CURE - Solutions that WORK !!!! first defines the "healthcare in crisis" problem. Through real patient experiences, the book describes the difficulties of getting through the maze of complexity among the plethora of "silo providers" which make up the industry. The heart of the book provides readers with a comprehensive solution that can work, a disruption that is necessary to provide Americans the medical care they need without the US public and healthcare providers and payors going into bankruptcy, insolvency or closure. This book delves into digitized medicine, payor and provider reimbursement models, and value-based healthcare delivery. It also includes a philosophy or mode of thinking and operation for the solutions that are needed for diagnosis-effective, cost-effective, and time-efficient healthcare delivery, of which digitized medicine, value-based care, and payor reimbursement modes are just some of the factors. The authors propose that the real solution involves having the patient at the center of the issues and changing from an archaic gold standard way of thinking to a "Predictive Analytic thinking" where one gets at the real truth by doing "real science" that in the end becomes effective not only for the population but for the individual person. This all leads to real person-centered and person-directed medicine and healthcare delivery.

The Dynamic Progress Method - Using Advanced Simulation to Improve Project Planning and Management (Paperback): J Chris White,... The Dynamic Progress Method - Using Advanced Simulation to Improve Project Planning and Management (Paperback)
J Chris White, Robert M Sholtes
R1,044 Discovery Miles 10 440 Ships in 10 - 15 working days

Recent computer-based tools for project planning and management focus on user-friendliness and interconnectivity. However, these programs function on the Critical Path Method, or CPM, which was created in the 1950s. These programs, which involve simplistic models and methods, ignore the fact that the underlying computations on which they function have become woefully inadequate for the complex projects of today. The product of nearly a decade of work, The Dynamic Progress Method: Using Advanced Simulation to Improve Project Planning and Management provides an overview of the research conducted while illustrating some of the issues with current approaches. It presents the Dynamic Progress Method (DPM), an innovative simulation-based approach to project management. It also includes instructions on how to use the accompanying DPM-based simulation tool pmBLOX to plan, manage, and analyze projects. This groundbreaking book is a must-have resource for project planning and management. It introduces a new and better way of planning, estimating, and managing projects that corrects some of the fundamental flaws of the CPM. It brings the computational integrity of planning simulations up to speed with modern needs, making it useful not only to current project managers but also to students who will become project managers.

Blue Shark Team-Building - Leading High-Performance Teams during a Crisis (Hardcover): Rizwan Sheikh Blue Shark Team-Building - Leading High-Performance Teams during a Crisis (Hardcover)
Rizwan Sheikh
R3,234 Discovery Miles 32 340 Ships in 10 - 15 working days

Teams working in a crisis are operating in a high turbulence environment. Blue Shark Teams thrive in a crisis. They swim through turbulence and glide to project success. This book reveals the concepts and practical insight on how to create and lead Blue Shark Teams. The Blue Shark Model of Leading High-Performance Teams is based on Daniel Goleman's emotional intelligence model and Bruce Tuckman's team-building model (forming, storming, norming, performing, and adjourning). This book shows how to apply these models to large companies, small-to-medium size businesses, and projects during a crisis. It explains how managers can develop their leadership style and lead high-performance teams. A real-life case study, which was a success story during the COVID-19 pandemic, is discussed to elaborate the team-building and emotional intelligence models. The lessons learned from this case study can be applied to any crisis in any industry across the spectrum, including healthcare, IT, telecom, construction, manufacturing, oil and gas, airlines, financial services, retail, public sector, and consulting. The book arms executives and managers with the concepts and techniques to lead and manage projects, teams, and companies during turbulent and volatile times. If you are a CEO, CIO, CTO, or CXO of a Fortune 500 company, a mid-to-small size Business Owner, a Project Manager, or a Senior Executive facing a crisis, then this book is for you. It describes real-life case studies and projects that shows how the theoretical frameworks and models developed by leading researchers can be applied successfully to companies and projects, especially during a crisis and pandemic such as COVID-19.

Making Risky and Important Decisions - A Leader's Guide (Hardcover): Ruth Murray-Webster, David Hillson Making Risky and Important Decisions - A Leader's Guide (Hardcover)
Ruth Murray-Webster, David Hillson
R2,087 Discovery Miles 20 870 Ships in 10 - 15 working days

This book offers a practical insight to leaders who need to make good decisions in risky and important situations. The authors describe a process for making risk-intelligent decisions, explaining complex ideas simply, and mapping a route through the myriad interrelated influences when groups make decisions that matter. The approach puts the decision maker-you-at the center and explains how you can think and act differently to make better decisions more of the time. The book shows how to Determine the appropriate level of risk Make decisions in uncertain and turbulent conditions Understand how risks are perceived to identify them accurately Develop new behaviors to improve decision-making Making Risky and Important Decisions: A Leader's Guide builds on earlier ground-breaking publications from these two recognized thought leaders. Their first book together, Understanding and Managing Risk Attitude, brought together the language of risk and risk-taking with the language of emotional intelligence and emotional literacy. Managing Group Risk Attitude followed, and focused on decision-making groups, creating new insights and frameworks. Both books are positioned as specialist textbooks, despite their relevance to real-world situations. A Short Guide to Risk Appetite brought together the concepts of risk appetite and risk attitude into one place for the first time, cutting through confusing terminology and confused thinking to create a practical way of understanding "how much risk is too much risk." This latest installment from Ruth Murray-Webster and David Hillson takes the breadth of their previous work, adds new insights and thinking, and distills it into a highly usable guide for hard-pressed leaders.

Healthcare IT Transformation - Bridging Innovation, Integration, Interoperability, and Analytics (Paperback): John C. Dodd Healthcare IT Transformation - Bridging Innovation, Integration, Interoperability, and Analytics (Paperback)
John C. Dodd
R1,055 Discovery Miles 10 550 Ships in 10 - 15 working days

This book gives examples from healthcare institutions that are using IT automation and innovation to drive change and provides guidance on the strategic direction of HIT over the next five years. Improving the delivery of healthcare through HIT is vital for both the economic success of healthcare organizations and the care of the patient, but most EMR systems do not have an integrated and architected approach. This book provides a detailed approach on how to leverage IT for transformation. It also shows how to build upon the experiences of other industries and helps foster innovation by providing a vision of where technology can be an enabler.

Formula 4.0 for Digital Transformation - A Business-Driven Digital Transformation Framework for Industry 4.0 (Hardcover):... Formula 4.0 for Digital Transformation - A Business-Driven Digital Transformation Framework for Industry 4.0 (Hardcover)
Venkatesh Upadrista
R4,229 Discovery Miles 42 290 Ships in 10 - 15 working days

A staggering 70% of digital transformations have failed as per McKinsey. The key reason why enterprises are failing in their digital transformation journey is because there is no standard framework existing in the industry that enterprises can use to transform themselves to digital. There are several books that speak about technologies such as Cloud, Artificial Intelligence and Data Analytics in silos, but none of these provides a holistic view on how enterprises can embark on a digital transformation journey and be successful using a combination of these technologies. FORMULA 4.0 is a methodology that provides clear guidance for enterprises aspiring to transform their traditional operating model to digital. Enterprises can use this framework as a readymade guide and plan their digital transformation journey. This book is intended for all chief executives, software managers, and leaders who intend to successfully lead this digital transformation journey. An enterprise can achieve success in digital transformation only of it can create an IT Platform that will enable them to adopt any new technology seamlessly into existing IT estate; deliver new products and services to the market in shorter durations; make business decisions with IT as an enabler and utilize automation in all its major business and IT processes. Achieving these goals is what defines a digital enterprise -- Formula 4.0 is a methodology for enterprises to achieve these goals and become digital. Essentially, there is no existing framework in the market that provides a step-by-step guide to enterprises on how to embark on their successful digital transformation journey. This book enables such transformations. Overall, the Formula 4.0 is an enterprise digital transformation framework that enables organizations to become truly digital.

A Simple Guide to Technology and Analytics (Hardcover): Brian J Evans A Simple Guide to Technology and Analytics (Hardcover)
Brian J Evans
R2,052 Discovery Miles 20 520 Ships in 10 - 15 working days

Everyday technology is constantly changing, and it's hard to keep up with it at times. What is all this talk about automation, STEM, analytics and super-computers, and how will it really affect my daily life at work and in the home? This book is a simple guide to everyday technology and analytics written in plain language. It starts with explaining how computer networks are increasing in speed so fast that we can do more in less time than ever before. It explains the analytical jargon in plain English and why robotics in the home will be aided by the new technology of the quantum computer. Richly furnished with over 200 illustrations, photos and with minimal equations, A Simple Guide to Technology and Analytics is a ready reference book for those times when you don't really understand the technology and analytics being talked about. It explains complicated topics such as automated character recognition in a very simple way, and has simple exercises for the reader to fully understand the technology (with answers at the back). It even has explanations on how home appliances work, which are very useful the next time you go shopping for a microwave or TV. Even the Glossary at the back can be used as a quick look-up explanation for those on the go.

Creating an Information Security Program from Scratch (Paperback): Walter Williams Creating an Information Security Program from Scratch (Paperback)
Walter Williams
R1,540 Discovery Miles 15 400 Ships in 10 - 15 working days

This book is written for the first security hire in an organization, either an individual moving into this role from within the organization or hired into the role. More and more, organizations are realizing that information security requires a dedicated team with leadership distinct from information technology, and often the people who are placed into those positions have no idea where to start or how to prioritize. There are many issues competing for their attention, standards that say do this or do that, laws, regulations, customer demands, and no guidance on what is actually effective. This book offers guidance on approaches that work for how you prioritize and build a comprehensive information security program that protects your organization. While most books targeted at information security professionals explore specific subjects with deep expertise, this book explores the depth and breadth of the field. Instead of exploring a technology such as cloud security or a technique such as risk analysis, this book places those into the larger context of how to meet an organization's needs, how to prioritize, and what success looks like. Guides to the maturation of practice are offered, along with pointers for each topic on where to go for an in-depth exploration of each topic. Unlike more typical books on information security that advocate a single perspective, this book explores competing perspectives with an eye to providing the pros and cons of the different approaches and the implications of choices on implementation and on maturity, as often a choice on an approach needs to change as an organization grows and matures.

Cloud Reliability Engineering - Technologies and Tools (Paperback): Rathnakar Achary, Pethuru Raj Cloud Reliability Engineering - Technologies and Tools (Paperback)
Rathnakar Achary, Pethuru Raj
R1,714 Discovery Miles 17 140 Ships in 10 - 15 working days

Coud reliability engineering is a leading issue of cloud services. Cloud service providers guarantee computation, storage and applications through service-level agreements (SLAs) for promised levels of performance and uptime. Cloud Reliability Engineering: Technologies and Tools presents case studies examining cloud services, their challenges, and the reliability mechanisms used by cloud service providers. These case studies provide readers with techniques to harness cloud reliability and availability requirements in their own endeavors. Both conceptual and applied, the book explains reliability theory and the best practices used by cloud service companies to provide high availability. It also examines load balancing, and cloud security. Written by researchers and practitioners, the book's chapters are a comprehensive study of cloud reliability and availability issues and solutions. Various reliability class distributions and their effects on cloud reliability are discussed. An important aspect of reliability block diagrams is used to categorize poor reliability of cloud infrastructures, where enhancement can be made to lower the failure rate of the system. This technique can be used in design and functional stages to determine poor reliability of a system and provide target improvements. Load balancing for reliability is examined as a migrating process or performed by using virtual machines. The approach employed to identify the lightly loaded destination node to which the processes/virtual machines migrate can be optimized by employing a genetic algorithm. To analyze security risk and reliability, a novel technique for minimizing the number of keys and the security system is presented. The book also provides an overview of testing methods for the cloud, and a case study discusses testing reliability, installability, and security. A comprehensive volume, Cloud Reliability Engineering: Technologies and Tools combines research, theory, and best practices used to engineer reliable cloud availability and performance.

Say What!? Communicate with Tact and Impact - What to Say to Get Results at Any Point in an Audit (Hardcover): Ann M. Butera Say What!? Communicate with Tact and Impact - What to Say to Get Results at Any Point in an Audit (Hardcover)
Ann M. Butera
R1,877 Discovery Miles 18 770 Ships in 10 - 15 working days

This book addresses the important role of communication within the context of performing an audit, project, or review (i.e., planning, detailed testing, and reporting). Intended for audit, information security, enterprise, and operational risk professionals at all levels, including those just starting out, Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit contains an array of practical and time-tested approaches that foster efficient and effective communication at any point during an engagement. The practical and memorable techniques are culled from author Ann M. Butera's CRP experience as a trusted advisor who has taught thousands of professionals how to develop and hone their interpersonal, communication, and empathic skills. Those familiar with the Five Tier Competency ModelTM she developed will recognize these techniques as a deep dive on the competencies comprising Tier 3: Project Management and Tier 5: Managing Constituent Relations. The author discusses the following behaviors in one's dealings with executives, process owners, control performers, and colleagues: Demonstrating executive presence Becoming the trusted advisor Influencing others Communicating with tact, confidence, and impact Facilitating productive meetings and discussions Overcoming resistance and objections Managing and resolving conflict Knowing when to let a topic go and move on This book is a guide for professionals who want to interact proactively and persuasively with those they work with, audit, or review. It describes techniques that can be used during virtual, in-person, telephone, or video conferences (as opposed to emails, workpapers, and reports). It provides everyone (newer associates in particular) with the interpersonal skills needed to (1) develop and build relationships with their internal constituents and clients, (2) facilitate conversations and discussions before and during meetings, and (3) handle impromptu questions with confidence and executive presence and make positive first impressions. The topics and techniques discussed are accompanied by case studies, examples, and exercises to give the readers the opportunity to develop plans to bridge the gap between theory and practice. The readers can use the book as a reliable resource when subject matter experts or training guides are not readily available.

Project Management Maturity Model (Hardcover, 4th edition): J.Kent Crawford Project Management Maturity Model (Hardcover, 4th edition)
J.Kent Crawford
R2,156 Discovery Miles 21 560 Ships in 10 - 15 working days

Assisting organizations in improving their project management processes, the Project Management Maturity Model defines the industry standard for measuring project management maturity and agile and adaptive capabilities. Project Management Maturity Model, Fourth Edition provides a roadmap showing organizations how to move to higher levels of organizational behavior, improving project success and organizational performance. It's a comprehensive tool for enhancing project management practices, covering areas critical to organizational improvement, such as the project management office, management oversight, and professional development. It also provides methods for optimizing project management processes and suggestions for deploying the model as a strategic tool in improving business outcomes. New material in each chapter also outlines good practices for implementing adaptive an agile processes. The book also includes the Project Portfolio Management Maturity Model, which covers best practices for determining portfolio maturity, setting short-term priorities, implementing benefits realization management, improving portfolio management processes and tracking progress. The author, J. Kent Crawford, CEO of PM Solutions, describes the basics of project management maturity, including the benefits of assessing maturity, and presents a comprehensive framework for improving organization's processes. Chapters are based on the ten project management knowledge areas specified in the Project Management Institute's standard, the PMBOK (R) Guide. This edition provides new and revised materials based on the PMBOK (R) Guide including a fresh focus on agile and adaptive methods, benefits realization, and organizational change management. Organizations can use this book to: Determine the maturity of your organization's project management processes Gauge readiness for agile transformation Map out a logical path to improve your organization's processes Set priorities for short-term process improvement Track and visualize improvements in project management over time Learn to translate process maturity into business results After an objective assessment, an organization can set its goals for increasing the capability of its processes and develop a plan for reaching those goals. This book is ideal for anyone involved with improving the capability of an organization's project and portfolio management processes.

The Insider Threat - Assessment and Mitigation of Risks (Paperback): Eleanor E. Thompson The Insider Threat - Assessment and Mitigation of Risks (Paperback)
Eleanor E. Thompson
R1,382 Discovery Miles 13 820 Ships in 10 - 15 working days

This book provides emergent knowledge relating to physical, cyber, and human risk mitigation in a practical and readable approach for the corporate environment. It presents and discusses practical applications of risk management techniques along with useable practical policy change options. This practical organizational security management approach examines multiple aspects of security to protect against physical, cyber, and human risk. A practical more tactical focus includes managing vulnerabilities and applying countermeasures. The book guides readers to a greater depth of understanding and action-oriented options.

Blue Shark Team-Building - Leading High-Performance Teams during a Crisis (Paperback): Rizwan Sheikh Blue Shark Team-Building - Leading High-Performance Teams during a Crisis (Paperback)
Rizwan Sheikh
R1,457 Discovery Miles 14 570 Ships in 10 - 15 working days

Teams working in a crisis are operating in a high turbulence environment. Blue Shark Teams thrive in a crisis. They swim through turbulence and glide to project success. This book reveals the concepts and practical insight on how to create and lead Blue Shark Teams. The Blue Shark Model of Leading High-Performance Teams is based on Daniel Goleman's emotional intelligence model and Bruce Tuckman's team-building model (forming, storming, norming, performing, and adjourning). This book shows how to apply these models to large companies, small-to-medium size businesses, and projects during a crisis. It explains how managers can develop their leadership style and lead high-performance teams. A real-life case study, which was a success story during the COVID-19 pandemic, is discussed to elaborate the team-building and emotional intelligence models. The lessons learned from this case study can be applied to any crisis in any industry across the spectrum, including healthcare, IT, telecom, construction, manufacturing, oil and gas, airlines, financial services, retail, public sector, and consulting. The book arms executives and managers with the concepts and techniques to lead and manage projects, teams, and companies during turbulent and volatile times. If you are a CEO, CIO, CTO, or CXO of a Fortune 500 company, a mid-to-small size Business Owner, a Project Manager, or a Senior Executive facing a crisis, then this book is for you. It describes real-life case studies and projects that shows how the theoretical frameworks and models developed by leading researchers can be applied successfully to companies and projects, especially during a crisis and pandemic such as COVID-19.

Beyond EHR - Using Technology to Meet Growing Demands and Deliver Better Patient Care (Hardcover): Jeffery Daigrepont, EFPM,... Beyond EHR - Using Technology to Meet Growing Demands and Deliver Better Patient Care (Hardcover)
Jeffery Daigrepont, EFPM, CAPPM
R3,932 Discovery Miles 39 320 Ships in 10 - 15 working days

Today, it is not uncommon for practices and hospitals to be on their second or third EHR and/or contemplating a transition from the traditional on-premise model to a cloud-based system. As a follow-up to Complete Guide and Toolkit to Successful EHR Adoption ( (c)2011 HIMSS), this book builds on the best practices of the first edition, fast-forwarding to the latest innovations that are currently leveraged and adopted by providers and hospitals. We examine the role that artificial intelligence (AI) is now playing in and around EHR technology. We also address the advances in analytics and deep learning (also known as deep structured or hierarchical learning) and explain this topic in practical ways for even the most novice reader to comprehend and apply. The challenges of EHR to EHR migrations and data conversions will also be covered, including the use of the unethical practice of data blocking used as a tactic by some vendors to hold data hostage. Further, we explore innovations related to interoperability, cloud computing, cyber security, and electronic patient/consumer engagement. Finally, this book will deal with what to do with aging technology and databases, which is an issue rarely considered in any of the early publications on healthcare technology. What is the proper way to retire a legacy system, and what are the legal obligations of data archiving? Though a lot has changed since the 2011 edition, many of the fundamentals remain the same and will serve as a foundation for the next generation of EHR adopters and/or those moving on to their second, third, fourth, and beyond EHRs.

Creating an Information Security Program from Scratch (Hardcover): Walter Williams Creating an Information Security Program from Scratch (Hardcover)
Walter Williams
R3,932 Discovery Miles 39 320 Ships in 10 - 15 working days

This book is written for the first security hire in an organization, either an individual moving into this role from within the organization or hired into the role. More and more, organizations are realizing that information security requires a dedicated team with leadership distinct from information technology, and often the people who are placed into those positions have no idea where to start or how to prioritize. There are many issues competing for their attention, standards that say do this or do that, laws, regulations, customer demands, and no guidance on what is actually effective. This book offers guidance on approaches that work for how you prioritize and build a comprehensive information security program that protects your organization. While most books targeted at information security professionals explore specific subjects with deep expertise, this book explores the depth and breadth of the field. Instead of exploring a technology such as cloud security or a technique such as risk analysis, this book places those into the larger context of how to meet an organization's needs, how to prioritize, and what success looks like. Guides to the maturation of practice are offered, along with pointers for each topic on where to go for an in-depth exploration of each topic. Unlike more typical books on information security that advocate a single perspective, this book explores competing perspectives with an eye to providing the pros and cons of the different approaches and the implications of choices on implementation and on maturity, as often a choice on an approach needs to change as an organization grows and matures.

A Practical Introduction to Enterprise Network and Security Management (Hardcover, 2nd edition): Bongsik Shin A Practical Introduction to Enterprise Network and Security Management (Hardcover, 2nd edition)
Bongsik Shin
R3,116 Discovery Miles 31 160 Ships in 10 - 15 working days

A Practical Introduction to Enterprise Network and Security Management, Second Edition, provides a balanced understanding of introductory and advanced subjects in both computer networking and cybersecurity. Although much of the focus is on technical concepts, managerial issues related to enterprise network and security planning and design are explained from a practitioner's perspective. Because of the critical importance of cybersecurity in today's enterprise networks, security-related issues are explained throughout the book, and four chapters are dedicated to fundamental knowledge. Challenging concepts are explained so readers can follow through with careful reading. This book is written for those who are self-studying or studying information systems or computer science in a classroom setting. If used for a course, it has enough material for a semester or a quarter. FEATURES Provides both theoretical and practical hands-on knowledge and learning experiences for computer networking and cybersecurity Offers a solid knowledge base for those preparing for certificate tests, such as CompTIA and CISSP Takes advantage of actual cases, examples, industry products, and services so students can relate concepts and theories to practice Explains subjects in a systematic and practical manner to facilitate understanding Includes practical exercise questions that can be individual or group assignments within or without a classroom Contains several information-rich screenshots, figures, and tables carefully constructed to solidify concepts and enhance visual learning The text is designed for students studying information systems or computer science for the first time. As a textbook, this book includes hands-on assignments based on the Packet Tracer program, an excellent network design and simulation tool from Cisco. Instructor materials also are provided, including PowerPoint slides, solutions for exercise questions, and additional chapter questions from which to build tests.

Cognitive Readiness in Project Teams - Reducing Project Complexity and Increasing Success in Project Management (Paperback):... Cognitive Readiness in Project Teams - Reducing Project Complexity and Increasing Success in Project Management (Paperback)
Carl Belack, Daniele Di Filippo, Ivano Di Filippo
R1,046 Discovery Miles 10 460 Ships in 10 - 15 working days

Issues surrounding business complexity plague organizations throughout the world. This situation is particularly true of the numerous complex projects and programs upon which organizations embark on a regular basis. Current project management processes and standards are based on Newtonian/Cartesian principles, such as linearity, reductionism, and single source problem causation. However, complex projects exhibit both Newtonian/Cartesian characteristics and complex systems characteristics, such as emergence, self-organization, non-linearity, non-reductionism, and multi-source problem causation. To conduct successful projects, complementary ways of approaching projects are required, and new competencies for those who manage projects and for those on project teams are required as well. There are a number of books available to help project managers and teams address the issue of systems behavior. However, there are none that approach complex projects from a neuroscience-based approach to human behavior and ambiguity. This book does exactly that in order to reduce project complexity and thereby increase the probability of project success. Cognitive Readiness in Project Teams looks to the concept of cognitive readiness (CR), first developed by the United States Department of Defense to better prepare and manage teams of individuals in complex battlefield situations. Its intent is to make project managers and teams more focused, responsive, resilient and adaptive through self-mastery and the mastering of interpersonal relationships. It introduces a CR framework for project managers and teams. This framework has neuroscience fundamentals and theorems as the foundation for the three pillars of CR: mindfulness, emotional intelligence, and social intelligence. The book is a compendium of chapters written by renowned authors in the fields of project management, neuroscience, mindfulness, and emotional and social intelligence.

Security of Internet of Things Nodes - Challenges, Attacks, and Countermeasures (Hardcover): Chinmay Chakraborty, Sree Ranjani... Security of Internet of Things Nodes - Challenges, Attacks, and Countermeasures (Hardcover)
Chinmay Chakraborty, Sree Ranjani Rajendran, Muhammad Habibur Rehman
R4,227 Discovery Miles 42 270 Ships in 10 - 15 working days

The book Security of Internet of Things Nodes: Challenges, Attacks, and Countermeasures (R) covers a wide range of research topics on the security of the Internet of Things nodes along with the latest research development in the domain of Internet of Things. It also covers various algorithms, techniques, and schemes in the field of computer science with state-of-the-art tools and technologies. This book mainly focuses on the security challenges of the Internet of Things devices and the countermeasures to overcome security vulnerabilities. Also, it highlights trust management issues on the Internet of Things nodes to build secured Internet of Things systems. The book also covers the necessity of a system model for the Internet of Things devices to ensure security at the hardware level.

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