This volume explores the diverse applications of advanced tools and technologies of the emerging field of big data and their evidential value in business. It examines the role of analytics tools and methods of using big data in strengthening businesses to meet today's information challenges and shows how businesses can adapt big data for effective businesses practices. This volume shows how big data and the use of data analytics is being effectively adopted more frequently, especially in companies that are looking for new methods to develop smarter capabilities and tackle challenges in dynamic processes. Many illustrative case studies are presented that highlight how companies in every sector are now focusing on harnessing data to create a new way of doing business.

Whether you're taking the CPHIMS exam or simply want the most current and comprehensive overview in healthcare information and management systems today, this completely revised and updated fourth edition has it all. But for those preparing for the CPHIMS exam, this book is also an ideal study partner. The content reflects the outline of exam topics covering healthcare and technology environments; clinical informatics; analysis, design, selection, implementation, support, maintenance, testing, evaluation, privacy and security; and management and leadership. Candidates can challenge themselves with the sample multiple-choice questions given at the end of the book. The benefits of CPHIMS certification are broad and far-reaching. Certification is a process that is embraced in many industries, including healthcare information and technology. CPHIMS is recognized as the 'gold standard' in healthcare IT because it is developed by HIMSS, has a global focus and is valued by clinicians and non-clinicians, management and staff positions and technical and nontechnical individuals. Certification, specifically CPHIMS certification, provides a means by which employers can evaluate potential new hires, analyze job performance, evaluate employees, market IT services and motivate employees to enhance their skills and knowledge. Certification also provides employers with the evidence that the certificate holders have demonstrated an established level of job-related knowledge, skills and abilities and are competent practitioners of healthcare IT.

This book is about information systems development failures and how to avoid them.
It considers what goes wrong with information systems development projects and what actions may be taken to avoid potential difficulties.The reduction of the impact, or even the elimination of the problems, is discussed in terms of an information systems risk management programme.
Stop I.T.Project failure helps to ensure that IS project managers are successful in helping to deliver application systems. However, IS development risk can never be entirely eliminated and consequently the practitioner needs to bear in mind that an IS development project is never without risk, and hence there is a continuing potential for something to go wrong.
The book covers the key issues and variables and makes specific practical suggestions about the good management practice that is required to implement IS project risk processes.
Dr. Dan Remenyi has spent more than 25 years working in the field of corporate computers and information systems. He has worked with computers as an IS professional, business consultant and user. In all these capacities he has been primarily concerned with benefit realisation and obtaining the maximum value for money from the organisations' information systems investment and effort. He has worked extensively in the field of information systems project management, specialising in the area of project risk identification and management. He has written a number of books and papers in the field of IT management and regularly conducts courses and seminars as well as working as a consultant in this area. Dr.Dan Remenyi holds a B.Soc.Sc., an MBA and a PhD. He is a Visiting Professor atChalmers University of Technology in Gothenberg, Sweden and an associate member of faculty at Henley Management College in the United Kingdom.
asks what goes wrong with IT projects
shows how to perform a financial analysis for the risks looks at how to minimise the impact
shows you how to manage a risk program

1. It is a practical guide to understanding and implementation 2. It assumes no prior in depth knowledge 3. It is written in plain language and may be understood by anyone, whether or not they are qualified or involved with IT. It is therefore equally suitable for senior management, IT practitioners, students and interested individuals.

Even leading organizations with sophisticated IT infrastructures and teams of lawyers can find themselves unprepared to deal with the range of issues that can arise in IT contracting. Written by two seasoned attorneys, A Guide to IT Contracting: Checklists, Tools, and Techniques distills the most critical business and legal lessons learned through the authors' decades of experience drafting and negotiating IT-related agreements. In a single volume, readers can quickly access information on virtually every type of technology agreement. Structured to focus on a particular type of IT agreement, each chapter includes a checklist of essential terms, a brief summary of what the agreement is intended to do, and a complete review of the legal and business issues that are addressed in that particular agreement. Providing non-legal professionals with the tools to address IT contracting issues, the book: Contains checklists to help readers organize key concepts for ready reference Supplies references to helpful online resources and aids for contract drafting Includes downloadable resources with reusable checklists and complete glossary that defines key legal, business, and technical terms Costly mistakes can be avoided, risk can be averted, and better contracts can be drafted if you have access to the right information. Filled with reader-friendly checklists, this accessible reference will set you down that path. Warning you of the most common pitfalls, it arms you with little-known tips and best practices to help you negotiate the key terms of your IT agreements with confidence and ensure you come out on top in your next contract negotiation.

The Maintenance Management Framework describes and reviews the concept, process and framework of modern maintenance management of complex systems; concentrating specifically on modern modelling tools (deterministic and empirical) for maintenance planning and scheduling. It will be bought by engineers and professionals involved in maintenance management, maintenance engineering, operations management, quality, etc. as well as graduate students and researchers in this field.

Developing today's complex systems requires "more" than just good software engineering solutions. Many are faced with complex systems projects, incomplete or inaccurate requirements, canceled projects, or cost overruns, and have their systems' users in revolt and demanding more. Others want to build user-centric systems, but fear managing the process. This book describes an approach that brings the engineering process together with human performance engineering and business process reengineering. The result is a manageable user-centered process for gathering, analyzing, and evaluating requirements that can vastly improve the success rate in the development of medium-to-large size systems and applications.
Unlike some texts that are primarily conceptual, this volume provides guidelines, "how-to" information, and examples, enabling the reader to quickly apply the process and techniques to accomplish the following goals:
* define high quality requirements,
* enhance productive client involvement,
* help clients maintain competitiveness,
* ensure client buy-in and support throughout the process,
* reduce missing functionality and corrections, and
* improve user satisfaction with systems.
This volume clearly details the role of user-centered requirements and knowledge acquisition within Scenario-Based Engineering Process (SEP) and identifies SEP products and artifacts. It assists project personnel in planning and managing effective requirements activities, including managing risks, avoiding common problems with requirements elicitation, organizing project participants and tools, and managing the logistics. Guidelines are provided for the following: selecting the right individual and group techniques to elicit scenarios and requirements from users; subject matter experts, or other shareholders; and ensuring engineers or analysts have the necessary skills.

Until now, business systems have focused on selected data within a certain context to produce information. A better approach, says Thierauf, is to take information accompanied by experience over time to generate knowledge. He demonstrates that knowledge management systems can be used as a source of power to outmaneuver business competitors. Knowledge discovery tools enable decision makers to extract the patterns, trends, and correlations that underlie the inner (and inter-) workings of a company. His book is the first comprehensive text to define this important new direction in computer technology and will be essential reading for MIS practitioners, systems analysts, and academics researching and teaching the theory and applications of knowledge management systems.

Thierauf centers on leveraging a company's knowledge capital. Indeed, knowledge is power--the power to improve customer satisfaction, marketing and production methods, financial operations, and other functions. Thierauf shows how knowledge, when developed and renewed, can be applied to a company's functional areas and provide an important competitive advantage. By utilizing some form of internal and external computer networks and providing some type of knowledge discovery software that encapsulates usable knowledge, Thierauf shows how to create an infrastructure to capture knowledge, store it, improve it, clarify it, and disseminate it throughout the organization, then how to use it regularly. His book demonstrates clearly how knowledge management systems focus on making knowledge available to company employees in the right format, at the right time, and in the right place. The result is inevitably a higher order of intelligence in decision making, more so now than could ever have been possible in even the most recent past.

Developing today's complex systems requires "more" than just good software engineering solutions. Many are faced with complex systems projects, incomplete or inaccurate requirements, canceled projects, or cost overruns, and have their systems' users in revolt and demanding more. Others want to build user-centric systems, but fear managing the process. This book describes an approach that brings the engineering process together with human performance engineering and business process reengineering. The result is a manageable user-centered process for gathering, analyzing, and evaluating requirements that can vastly improve the success rate in the development of medium-to-large size systems and applications.
Unlike some texts that are primarily conceptual, this volume provides guidelines, "how-to" information, and examples, enabling the reader to quickly apply the process and techniques to accomplish the following goals:
* define high quality requirements,
* enhance productive client involvement,
* help clients maintain competitiveness,
* ensure client buy-in and support throughout the process,
* reduce missing functionality and corrections, and
* improve user satisfaction with systems.
This volume clearly details the role of user-centered requirements and knowledge acquisition within Scenario-Based Engineering Process (SEP) and identifies SEP products and artifacts. It assists project personnel in planning and managing effective requirements activities, including managing risks, avoiding common problems with requirements elicitation, organizing project participants and tools, and managing the logistics. Guidelines are provided for the following: selecting the right individual and group techniques to elicit scenarios and requirements from users; subject matter experts, or other shareholders; and ensuring engineers or analysts have the necessary skills.

Originally written by a team of Certified Protection Professionals (CPPs), Anthony DiSalvatore gives valuable updates to The Complete Guide for CPP Examination Preparation. This new edition contains an overview of the fundamental concepts and practices of security management while offering important insights into the CPP exam. Until recently the security profession was regarded as a "necessary evil." This book is a comprehensive guide to a profession that is now considered critical to our well-being in the wake of 9/11. It presents a practical approach drawn from decades of combined experience shared by the authors, prepares the reader for the CPP exam, and walks them through the certification process. This edition gives revised and updated treatment of every subject in the CPP exam, encourages and outlines a three-part program for you to follow, and includes sample questions at the end of each area of study. Although these are not questions that appear on the actual exam, they convey the principles and concepts that the exam emphasizes and are valuable in determining if you have mastered the information. The book also includes a security survey that covers all facets of external and internal security, as well as fire prevention. The Complete Guide for CPP Examination Preparation, Second Edition allows you to move steadily forward along your path to achieving one of the most highly regarded certifications in the security industry.

This book will resonate with anyone no matter where you reside on this journey, whether newbie or old guard. If you want to be part of this change, you need to understand all about the messy middle that Leda so expertly describes in this book. If you read this book and it doesn't resonate, then I suggest you think about stepping aside. -Curt Queyrouze, President, CCBX, A Division of Coastal Community Bank The world is going digital, and so is banking-in fits, starts, and circles. Why is it so hard? Why is the industry constantly getting in the way of its own technological progress and what can we do about it all? This book looks at the human and structural obstacles to innovation-driven transformation and at the change in habits, mindsets and leadership needed for the next stage of the digital journey and argues that this change will be brought about, not by external heroes and saviours, not by a generation yet to be born, but people just like us. People who understand the industry and its quirks. Bankers who have the grit, determination and energy to drive change. Bankers like us. This book celebrates and chronicles the shared experience of bankers like us. It starts with a 'this is who we are' piece, including the author's trench credentials. It then present an overview of corporate culture (this is what we deal with and a few ideas on how to handle it), as well as a piece on why transformation is so difficult and so many get it wrong; a piece on the challenges our lack of diversity brings or compounds, and a hopeful look-ahead on what a team of principled, dedicated folks can do despite everything.

This book delves into the essential concepts and technologies of acquiring systems. It fills the gap left by manuals and standards and provides practical knowledge and insight that allow engineers to navigate systems as well as the massive tomes containing standards and manuals. Dedicated to card acquiring exclusively, the book covers: Payment cards and protocols EMV contact chip and contactless transactions Disputes, arbitration, and compliance Data security standards in the payment card industry Validation algorithms Code tables Basic cryptography Pin block formats and algorithms When necessary the book discusses issuer-side features or standards insomuch as they are required for the sake of completeness. For example, protocols such as EMV 3-D Secure are not covered to the last exhaustive detail. Instead, this book provides an overview, justification, and logic behind each message of the protocol and leaves the task of listing all fields and their formats to the standard document itself. The chapter on EMV contact transactions is comprehensive to fully explain this complex topic in order to provide a basis for understanding EMV contactless transaction. A guide to behind-the-scenes business processes, relevant industry standards, best practices, and cryptographic algorithms, Acquiring Card Payments covers the essentials so readers can master the standards and latest developments of card payment systems and technology

Advances in information technology (IT) have influenced how organizations do business. With IT playing such a pivotal role in the operations and success of an organization, it is imperative that it be used strategically. As a repository of cases, Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment contains research that readers can use to assess the e-readiness of their own organizations. This book presents principles, tools, and techniques about e-readiness, while also offering in-depth perspectives on applying the e-readiness model for the purpose of aligning IT with organizational strategies.

Information Security Policies, Procedures, and Standards: A Practitioner's Reference gives you a blueprint on how to develop effective information security policies and procedures. It uses standards such as NIST 800-53, ISO 27001, and COBIT, and regulations such as HIPAA and PCI DSS as the foundation for the content. Highlighting key terminology, policy development concepts and methods, and suggested document structures, it includes examples, checklists, sample policies and procedures, guidelines, and a synopsis of the applicable standards. The author explains how and why procedures are developed and implemented rather than simply provide information and examples. This is an important distinction because no two organizations are exactly alike; therefore, no two sets of policies and procedures are going to be exactly alike. This approach provides the foundation and understanding you need to write effective policies, procedures, and standards clearly and concisely. Developing policies and procedures may seem to be an overwhelming task. However, by relying on the material presented in this book, adopting the policy development techniques, and examining the examples, the task will not seem so daunting. You can use the discussion material to help sell the concepts, which may be the most difficult aspect of the process. Once you have completed a policy or two, you will have the courage to take on even more tasks. Additionally, the skills you acquire will assist you in other areas of your professional and private life, such as expressing an idea clearly and concisely or creating a project plan.

Verification isjob one in today's modem design process. Statistics tell us that the verification process takes up a majority of the overall work. Chips that come back dead on arrival scream that verification is at fault for not finding the mistakes. How do we ensure success? After an accomplishment, have you ever had someone ask you, "Are you good or are you just lucky?"? Many design projects depend on blind luck in hopes that the chip will work. Other's, just adamantly rely on their own abilities to bring the chip to success. ill either case, how can we tell the difference between being good or lucky? There must be a better way not to fail. Failure. No one likes to fail. ill his book, "The Logic of Failure," Dietrich Domer argues that failure does not just happen. A series of wayward steps leads to disaster. Often these wayward steps are not really logical, decisive steps, but more like default omissions. Anti-planning if you will, an ad-hoc approach to doing something. To not plan then, is to fail.

The Lean Approach to Digital Transformation: From Customer to Code and From Code to Customer is organized into three parts that expose and develop the three capabilities that are essential for a successful digital transformation: 1. Understanding how to co-create digital services with users, whether they are customers or future customers. This ability combines observation, dialogue, and iterative experimentation. The approach proposed in this book is based on the Lean Startup approach, according to an extended vision that combines Design Thinking and Growth Hacking. Companies must become truly "customer-centric", from observation and listening to co-development. The revolution of the digital age of the 21st century is that customer orientation is more imperative -- the era of abundance, usages rate of change, complexity of experiences, and shift of power towards communities -- are easier, using digital tools and digital communities. 2. Developing an information system (IS) that is the backbone of the digital transformation - called "exponential information system" to designate an open IS (in particular on its borders), capable of interfacing and combining with external services, positioned as a player in software ecosystems and built for processing scalable and dynamic data flows. The exponential information system is constantly changing and it continuously absorbs the best of information processing technology, such as Artificial Intelligence and Machine Learning. 3. Building software "micro-factories" that produce service platforms, which are called "Lean software factories." This "software factory" concept covers the integration of agile methods, tooling and continuous integration and deployment practices, a customer-oriented product approach, and a platform approach based on modularity, as well as API-based architecture and openness to external stakeholders. This software micro-factory is the foundation that continuously produces and provides constantly evolving services. These three capabilities are not unique or specific to this book, they are linked to other concepts such as agile methods, product development according to lean principles, software production approaches such as CICD (continuous integration and deployment) or DevOps. This book weaves a common frame of reference for all these approaches to derive more value from the digital transformation and to facilitate its implementation. The title of the book refers to the "lean approach to digital transformation" because the two underlying frameworks, Lean Startup and Lean Software Factory, are directly inspired by Lean, in the sense of the Toyota Way. The Lean approach is present from the beginning to the end of this book -- it provides the framework for customer orientation and the love of a job well done, which are the conditions for the success of a digital transformation.

Welcome to 1M 2003, the eighth in a series of the premier international technical conference in this field. As IT management has become mission critical to the economies of the developed world, our technical program has grown in relevance, strength and quality. Over the next few years, leading IT organizations will gradually move from identifying infrastructure problems to providing business services via automated, intelligent management systems. To be successful, these future management systems must provide global scalability, for instance, to support Grid computing and large numbers of pervasive devices. In Grid environments, organizations can pool desktops and servers, dynamically creating a virtual environment with huge processing power, and new management challenges. As the number, type, and criticality of devices connected to the Internet grows, new innovative solutions are required to address this unprecedented scale and management complexity. The growing penetration of technologies, such as WLANs, introduces new management challenges, particularly for performance and security. Management systems must also support the management of business processes and their supporting technology infrastructure as integrated entities. They will need to significantly reduce the amount of adventitious, bootless data thrown at consoles, delivering instead a cogent view of the system state, while leaving the handling of lower level events to self-managed, multifarious systems and devices. There is a new emphasis on "autonomic" computing, building systems that can perform routine tasks without administrator intervention and take prescient actions to rapidly recover from potential software or hardware failures.

This book offers a straight-forward guide to the fundamental work of governing bodies and the people who serve on them. The aim is of the book is to help every member serving on a governing body understand and improve their contribution to the entity and governing body they serve. The book is rooted in research, including five years' work by the author as a Research Fellow of Nuffield College, Oxford.

Align IT projects strategically to achieve business goals and objectives Project management and leadership to seize opportunities and manage threats Build and follow a roadmap to implement strategic governance Assess and improve project management capabilities Includes templates and case studies

First of all, I would like to congratulate Gabriella Pasi and Gloria Bordogna for the work they accomplished in preparing this new book in the series "Study in Fuzziness and Soft Computing." "Recent Issues on the Management of Fuzziness in Databases" is undoubtedly a token of their long-lasting and active involvement in the area of Fuzzy Information Retrieval and Fuzzy Database Systems. This book is really welcome in the area of fuzzy databases where they are not numerous although the first works at the crossroads of fuzzy sets and databases were initiated about twenty years ago by L. Zadeh. Only five books have been published since 1995, when the first volume dedicated to fuzzy databases published in the series "Study in Fuzziness and Soft Computing" edited by J. Kacprzyk and myself appeared. Going beyond books strictly speaking, let us also mention the existence of review papers that are part of a couple of handbooks related to fuzzy sets published since 1998. The area known as fuzzy databases covers a bunch of topics among which: -flexible queries addressed to regular databases, -the extension of the notion of a functional dependency, -data mining and fuzzy summarization, -querying databases containing imperfect attribute values represented thanks to possibility distributions.

Knowledge discovery is an area of computer science that attempts to uncover interesting and useful patterns in data that permit a computer to perform a task autonomously or assist a human in performing a task more efficiently. Soft Computing for Knowledge Discovery provides a self-contained and systematic exposition of the key theory and algorithms that form the core of knowledge discovery from a soft computing perspective. It focuses on knowledge representation, machine learning, and the key methodologies that make up the fabric of soft computing - fuzzy set theory, fuzzy logic, evolutionary computing, and various theories of probability (e.g. naive Bayes and Bayesian networks, Dempster-Shafer theory, mass assignment theory, and others). In addition to describing many state-of-the-art soft computing approaches to knowledge discovery, the author introduces Cartesian granule features and their corresponding learning algorithms as an intuitive approach to knowledge discovery. This new approach embraces the synergistic spirit of soft computing and exploits uncertainty in order to achieve tractability, transparency and generalization. Parallels are drawn between this approach and other well known approaches (such as naive Bayes and decision trees) leading to equivalences under certain conditions. The approaches presented are further illustrated in a battery of both artificial and real-world problems. Knowledge discovery in real-world problems, such as object recognition in outdoor scenes, medical diagnosis and control, is described in detail. These case studies provide further examples of how to apply the presented concepts and algorithms to practical problems. The author provides web page access to an online bibliography, datasets, source codes for several algorithms described in the book, and other information. Soft Computing for Knowledge Discovery is for advanced undergraduates, professionals and researchers in computer science, engineering and business information systems who work or have an interest in the dynamic fields of knowledge discovery and soft computing.

The growing complexity of projects today, as well as the uncertainty inherent in innovative projects, is making obsolete traditional project management practices and procedures, which are based on the notion that much about a project is known at its start. The current high level of change and complexity confronting organizational leaders and managers requires a new approach to projects so they can be managed flexibly to embrace and exploit change. What once used to be considered extreme uncertainty is now the norm, and managing planned projects is being replaced by managing projects as they evolve. Successfully managing projects in extreme situations, such as polar and military expeditions, shows how to manage successfully projects in today's turbulent environment. Executed under the harshest and most unpredictable conditions, these projects are great sources for learning about how to manage unexpected and unforeseen situations as they occur. This book presents multiple case studies of managing extreme events as they happened during polar, mountain climbing, military, and rescue expeditions. A boat accident in the Artic is a lesson on how an effective project manager must be ambidextrous: on one hand able to follow plans and on the other hand able to abandon those plans when disaster strikes and improvise new ones in response. Polar expeditions also illustrate how a team can use "weak links" to go beyond its usual information network to acquire strategic information. Fire and rescues operations illustrate how one team member's knowledge can be transferred to the entire team. Military operations provide case material on how teams coordinate and make use of both individual and collective competencies. This groundbreaking work pushes the definitions of a project and project management to reveal new insight that benefits researchers, academics, and the practitioners managing projects in today's challenging and uncertain times.

Organizations cannot continue to blindly accept and introduce components into Information Systems without studying the effectiveness, feasibility and efficiency of the individual components of their information systems. Information Systems may be the only business area where it is automatically assumed that the latest, greatest and most powerful component is the one for our organization and must be managed and developed as any other resource in organizations today. Human Computer Interaction Development and Management contains the most recent research articles concerning the management and development of Information Systems, so that organizations can effectively manage information systems growth and development. Not only must hardware, software, data, information, and networks be managed people must be managed. Humans must be trained to use information systems. Systems must be developed so humans can use the systems as efficiently and effectively as possible.

In a world that is awash in ubiquitous technology, even the least tech-savvy know that we must take care how that technology affects individuals and society. That governments and organizations around the world now focus on these issues, that universities and research institutes in many different languages dedicate significant resources to study the issues, and that international professional organizations have adopted standards and directed resources toward ethical issues in technology is in no small part the result of the work of Simon Rogerson. - Chuck Huff, Professor of Social Psychology at Saint Olaf College, Northfield, Minnesota In 1995, Apple launched its first WWW server, Quick Time On-line. It was the year Microsoft released Internet Explorer and sold 7 million copies of Windows 95 in just 2 months. In March 1995, the author Simon Rogerson opened the first ETHICOMP conference with these words: We live in a turbulent society where there is social, political, economic and technological turbulence ... it is causing a vast amount of restructuring within all these organisations which impacts on individuals, which impacts on the way departments are set up, organisational hierarchies, job content, span of control, social interaction and so on and so forth. ... Information is very much the fuel of modern technological change. Almost anything now can be represented by the technology and transported to somewhere else. It's a situation where the more information a computer can process, the more of the world it can actually turn into information. That may well be very exciting, but it is also very concerning. That could be describing today. More than 25 years later, these issues are still at the forefront of how ethical digital technology can be developed and utilised. This book is an anthology of the author's work over the past 25 years of pioneering research in digital ethics. It is structured into five themes: Journey, Process, Product, Future and Education. Each theme commences with an introductory explanation of the papers, their relevance and their interrelationship. The anthology finishes with a concluding chapter which summarises the key messages and suggests what might happen in the future. Included in this chapter are insights from some younger leading academics who are part of the community charged with ensuring that ethical digital technology is realised.

Open Radio Access Network (O-RAN) Systems Architecture and Design gives a jump-start to engineers developing O-RAN hardware and software systems, providing a top-down approach to O-RAN systems design. It gives an introduction into why wireless systems look the way they do today before introducing relevant O-RAN and 3GPP standards. The remainder of the book discusses hardware and software aspects of O-RAN system design, including dimensioning and performance targets.