Written for those starting a career in IT or whose career is well advanced, this career guide shows how to blaze a path to success through the jungle of modern IT. With a career spanning five decades, the author shares lessons he learned the hard way so readers do not have to learn them the hard way. By emphasizing the importance of business processes and applications to IT, this book explains how to understand the value and positioning of hardware and software technology in order to make appropriate decisions. It addresses the importance of IT architecture and the roles service and systems management play. It also explains service level agreements (SLAs) and provides sample SLAs. Readers learn how to conduct IT assessments using SWOT (strengths, weaknesses, opportunities, and threats) analysis. It also shows how to use root-cause analysis (RCA) to detect the sources of failure and poor performance. An overview of risk management and the steps involved in developing a business continuity plan are also included. The book looks at all facets of an IT professional's career. It explains how to build an IT team and examines the roles and responsibilities within the team. It shows how to provide professional customer care to IT clients. Business executives recognize the importance of IT, and this book shows technology professionals how to thrive in the business world. It covers: Making effective presentations Report and proposal writing Negotiating and persuasion skills Running productive meetings Time and stress management The book also discusses such important career skills as listening, continual and incremental learning, and communicating at all levels. From its templates and checklists to its comprehensive and holistic view of a successful IT career, this book is an indispensable guide for every professional working in IT today and tomorrow.

This book on performance fundamentals covers UNIX, OpenVMS, Linux, Windows, and MVS. Most of the theory and systems design principles can be applied to other operating systems, as can some of the benchmarks. The book equips professionals with the ability to assess performance characteristics in unfamiliar environments. It is suitable for practitioners, especially those whose responsibilities include performance management, tuning, and capacity planning. IT managers with a technical outlook also benefit from the book as well as consultants and students in the world of systems for the first time in a professional capacity.

DataOps is a new way of delivering data and analytics that is proven to get results. It enables IT and users to collaborate in the delivery of solutions that help organisations to embrace a data-driven culture. The DataOps Revolution: Delivering the Data-Driven Enterprise is a narrative about real world issues involved in using DataOps to make data-driven decisions in modern organisations. The book is built around real delivery examples based on the author's own experience and lays out principles and a methodology for business success using DataOps. Presenting practical design patterns and DataOps approaches, the book shows how DataOps projects are run and presents the benefits of using DataOps to implement data solutions. Best practices are introduced in this book through the telling of a story, which relates how a lead manager must find a way through complexity to turn an organisation around. This narrative vividly illustrates DataOps in action, enabling readers to incorporate best practices into everyday projects. The book tells the story of an embattled CIO who turns to a new and untested project manager charged with a wide remit to roll out DataOps techniques to an entire organisation. It illustrates a different approach to addressing the challenges in bridging the gap between IT and the business. The approach presented in this story lines up to the six IMPACT pillars of the DataOps model that Kinaesis (www.kinaesis.com) has been using through its consultants to deliver successful projects and turn around failing deliveries. The pillars help to organise thinking and structure an approach to project delivery. The pillars are broken down and translated into steps that can be applied to real-world projects that can deliver satisfaction and fulfillment to customers and project team members.

This book records the author's years of experience in the software industry. In his own practices, the author has found that the distributed work pattern has become increasingly popular in more and more work environments, either between vendors and customers or between different teams inside a company. This means that all practitioners in the software industry need to adapt to this new way of communication and collaboration and get skilled enough to meet the greater challenges in integrating the distributed work pattern with agile software delivery. By centering on the difficulties in communication and collaboration between distributed teams, this book digs into the reasons why so many remote delivery projects end up anticlimactic and provides solutions for readers' reference. It also cites successful cases in promoting agile development in distributed teams, which has been a vexing problem for many software development companies. In addition, readers can find suggestions and measures for building self-managing teams in this book. Remote Delivery: A Guide to Software Delivery through Collaboration between Distributed Teams is a very practical guide for software delivery teams with their members distributed in different places and companies engaged in software customization. Developers, QAs, product managers, and project leaders can also be inspired by this book.

Access US Census Bureau geographic and demographic data directly within R. Wrangle Census data with tidyverse tools and work with margins of error in the American Community Survey. Make maps and interactive web visualizations with US Census data. Explore Census data with spatial analysis using the sf package. Integrate Census data into spatial and machine learning models.

The high failure rate of enterprise resource planning (ERP) projects is a pressing concern for both academic researchers and industrial practitioners. The challenges of an ERP implementation are particularly high when the project involves designing and developing a system from scratch. Organizations often turn to vendors and consultants for handling such projects but, every aspect of an ERP project is opaque for both customers and vendors. Unlocking the mysteries of building a large-scale ERP system, The Adventurous and Practical Journey to a Large-Scale Enterprise Solution tells the story of implementing an applied enterprise solution. The book covers the field of enterprise resource planning by examining state-of-the-art concepts in software project management methodology, design and development integration policy, and deployment framework, including: A hybrid project management methodology using waterfall as well as a customized Scrum-based approach A novel multi-tiered software architecture featuring an enhanced flowable process engine A unique platform for coding business processes efficiently Integration to embed ERP modules in physical devices A heuristic-based framework to successfully step into the Go-live period Written to help ERP project professionals, the book charts the path that they should travel from project ideation to systems implementation. It presents a detailed, real-life case study of implementing a large-scale ERP and uses storytelling to demonstrate incorrect and correct decisions frequently made by vendors and customers. Filled with practical lessons learned, the book explains the ins and outs of adopting project methodologies. It weaves a tale that features both real-world and scholarly aspects of an ERP implementation.

Even leading organizations with sophisticated IT infrastructures and teams of lawyers can find themselves unprepared to deal with the range of issues that can arise in IT contracting. Written by two seasoned attorneys, A Guide to IT Contracting: Checklists, Tools, and Techniques distills the most critical business and legal lessons learned through the authors' decades of experience drafting and negotiating IT-related agreements. In a single volume, readers can quickly access information on virtually every type of technology agreement. Structured to focus on a particular type of IT agreement, each chapter includes a checklist of essential terms, a brief summary of what the agreement is intended to do, and a complete review of the legal and business issues that are addressed in that particular agreement. Providing non-legal professionals with the tools to address IT contracting issues, the book: Contains checklists to help readers organize key concepts for ready reference Supplies references to helpful online resources and aids for contract drafting Includes downloadable resources with reusable checklists and complete glossary that defines key legal, business, and technical terms Costly mistakes can be avoided, risk can be averted, and better contracts can be drafted if you have access to the right information. Filled with reader-friendly checklists, this accessible reference will set you down that path. Warning you of the most common pitfalls, it arms you with little-known tips and best practices to help you negotiate the key terms of your IT agreements with confidence and ensure you come out on top in your next contract negotiation.

Operation Research methods are often used in every field of modern life like industry, economy and medicine. The authors have compiled of the latest advancements in these methods in this volume comprising some of what is considered the best collection of these new approaches. These can be counted as a direct shortcut to what you may search for. This book provides useful applications of the new developments in OR written by leading scientists from some international universities. Another volume about exciting applications of Operations Research is planned in the near future. We hope you enjoy and benefit from this series!

Unique selling point: A project management book that focuses on managing projects in business Core audience: Project and business managers Place in the market: Professional book that can be used for continuing education

Today's organizations find themselves in a race to adopt new technologies in order to keep up with their competition. However, two questions must be answered: Are these organizations ready for new technological advancements, and are these new technologies appropriate for every organization? Technological Challenges and Management: Matching Human and Business Needs focuses on the new advances and challenges that today's organizations face in the areas of human resources and business, resulting from continuous and highly complex changes in technological resources. Organizations need to implement a more proactive and flexible management, matching their human and business needs. Due to this reality, it is important to study and understand varied contributions made by researchers, academics, and practitioners in this field of study worldwide. With the focus of this reality, this book exchanges experiences and perspectives about the state of technological challenges and management research, and future directions for this field of study. It also takes into account the deep implications that these challenges have in the organization of human resources. The authors support academics and researchers and those operating in the management field in dealing with different challenges that organizations face today. This is especially true concerning the relationship between technological changes, human resources management, and business. They propose the sharing of knowledge, through debate and information exchange, about technological challenges and management, matching the critical items of human and business needs. The book is divided into seven chapters that span from evaluating new technologies to finding the perfect fit.

Building a data-driven organization (DDO) is an enterprise-wide initiative that may consume and lock up resources for the long term. Understandably, any organization considering such an initiative would insist on a roadmap and business case to be prepared and evaluated prior to approval. This book presents a step-by-step methodology in order to create a roadmap and business case, and provides a narration of the constraints and experiences of managers who have attempted the setting up of DDOs. The emphasis is on the big decisions - the key decisions that influence 90% of business outcomes - starting from decision first and reengineering the data to the decisions process-chain and data governance, so as to ensure the right data are available at the right time, every time. Investing in artificial intelligence and data-driven decision making are now being considered a survival necessity for organizations to stay competitive. While every enterprise aspires to become 100% data-driven and every Chief Information Officer (CIO) has a budget, Gartner estimates over 80% of all analytics projects fail to deliver intended value. Most CIOs think a data-driven organization is a distant dream, especially while they are still struggling to explain the value from analytics. They know a few isolated successes, or a one-time leveraging of big data for decision making does not make an organization data-driven. As of now, there is no precise definition for data-driven organization or what qualifies an organization to call itself data-driven. Given the hype in the market for big data, analytics and AI, every CIO has a budget for analytics, but very little clarity on where to begin or how to choose and prioritize the analytics projects. Most end up investing in a visualization platform like Tableau or QlikView, which in essence is an improved version of their BI dashboard that the organization had invested into not too long ago. The most important stakeholders, the decision-makers, are rarely kept in the loop while choosing analytics projects. This book provides a fail-safe methodology for assured success in deriving intended value from investments into analytics. It is a practitioners' handbook for creating a step-by-step transformational roadmap prioritizing the big data for the big decisions, the 10% of decisions that influence 90% of business outcomes, and delivering material improvements in the quality of decisions, as well as measurable value from analytics investments. The acid test for a data-driven organization is when all the big decisions, especially top-level strategic decisions, are taken based on data and not on the collective gut feeling of the decision makers in the organization.

1) What to do when you get hacked 2) A guide to incident response 3) Incident response and cybersecurity for small businesses

Up to date with the fourth edition of PMI's Program Management Standard, PgMP (R) Practice Test Questions: 1000+ Practice Exam Questions for the PgMP (R) Examination contains more than 1,000 practice questions to help readers hone their knowledge and test their skills. It covers all five of the program management domains: Strategic Program Management, Program Management Life Cycle, Benefits Management, Stakeholder Management, and Governance. It also examines all of the sub domains of the lifecycle domain. With an easy-to-use format, this is an ideal resource for those preparing to take the PgMP (R) exam.

Unique selling point: Combines theory with practice and applications for advanced intelligent healthcare informatics Core audience: Researchers and academics in healthcare informatics and machine learning Place in the market: Reference work

Align IT projects strategically to achieve business goals and objectives Project management and leadership to seize opportunities and manage threats Build and follow a roadmap to implement strategic governance Assess and improve project management capabilities Includes templates and case studies

This book offers a straight-forward guide to the fundamental work of governing bodies and the people who serve on them. The aim is of the book is to help every member serving on a governing body understand and improve their contribution to the entity and governing body they serve. The book is rooted in research, including five years' work by the author as a Research Fellow of Nuffield College, Oxford.

"Vivek Kale's Creating Smart Enterprises goes smack-dab at the heart of harnessing technology for competing in today's chaotic digital era. Actually, for him, it's SMACT-dab: SMACT (Social media, Mobile, Analytics and big data, Cloud computing, and internet of Things) technologies. This book is required reading for those that want to stay relevant and win, and optional for those that don't." -Peter Fingar, Author of Cognitive Computing and business technology consultant Creating Smart Enterprises unravels the mystery of social media, mobile, analytics and big data, cloud, and Internet of Things (SMACT) computing and explains how it can transform the operating context of business enterprises. It provides a clear understanding of what SMACT really means, what it can do for smart enterprises, and application areas where it is practical to use them. All IT professionals who are involved with any aspect of a SMACT computing project will profit by using this book as a roadmap to make a more meaningful contribution to the success of their computing initiatives. This pragmatic book: Introduces the VUCA (volatility, uncertainty, complexity, and ambiguity) business ecosystem confronted by the businesses today. Describes the challenges of defining business and IT strategies and of aligning them as well as their impact on enterprise governance. Provides a very wide treatment of the various components of SMACT computing, including the Internet of Things (IoT) and its constituting technologies like RFID, wireless networks, sensors, and wireless sensor networks (WSNs). This book addresses the key differentiator of SMACT computing environments and solutions that combine the power of an elastic infrastructure with analytics. The SMACT environment is cloud-based and inherently mobile. Information management processes can analyze and discern recurring patterns in colossal pools of operational and transactional data. Analytics, big data, and IoT computing leverage and transform these data patterns to help create successful, smart enterprises.

With all signs pointing to an increased use of and interest in project-based work in modern organizations, the better scholars are able to make sense of the current state of the field through theory development and empirical investigation, the more successful projects promise to become. This book is a welcome addition to our field and will be, I am sure, an important work and source for future reference well into the future. -Dr. Jeffrey Pinto, Pennsylvania State University The goal of practicing project managers and scholars alike lies in solving the puzzle of how to manage projects toward successful completion. However, understanding what comprises project "success"-seemingly such an innocent question-has come to represent one of the most challenging problems for project managers and scholars. Who determines success? At what point in time is success best measured? How do diverse stakeholders define success? What happens when their perspectives collide? What is the difference between project success and project management success? These are surprisingly complex problems. For every principle or rule posited, a brief investigation reveals that there are numerous exceptions, muddying the waters and making these ideas increasingly opaque. Project Management Methodologies, Governance and Success addresses this challenge head-on, putting into proper context the critical issues that shape our understanding of the project management research process. Employing a concept referred to as "philosophical triangulation," the book shows how to overcome the weaknesses or intrinsic biases that disrupt and minimize the impact of so much organizational research. It places organizational governance and success within their proper context allowing scholars to identify the best methods for investigating project-based work. It links together in a cogent manner the diverse themes of research theory and design, projects and project success, and organizational governance. In effect, this book demonstrates that to fully understand how to undertake research in projects, theory and method are inextricably interwoven.

This book describes how to architect and design Internet of Things (loT) solutions that provide end-to-end security and privacy at scale. It is unique in its detailed coverage of threat analysis, protocol analysis, secure design principles, intelligent loT's impact on privacy, and the effect of usability on security. The book also unveils the impact of digital currency and the dark web on the loT-security economy. It's both informative and entertaining. "Filled with practical and relevant examples based on years of experience ... with lively discussions and storytelling related to loT security design flaws and architectural issues."- Dr. James F. Ransome, Senior Director of Security Development Lifecycle (SOL) Engineering, Intel 'There is an absolute treasure trove of information within this book that will benefit anyone, not just the engineering community. This book has earned a permanent spot on my office bookshelf."- Erv Comer, Fellow of Engineering, Office of Chief Architect Zebra Technologies 'The importance of this work goes well beyond the engineer and architect. The IoT Architect's Guide to Attainable Security & Privacy is a crucial resource for every executive who delivers connected products to the market or uses connected products to run their business."- Kurt Lee, VP Sales and Strategic Alliances at PWNIE Express "If we collectively fail to follow the advice described here regarding loT security and Privacy, we will continue to add to our mounting pile of exploitable computing devices. The attackers are having a field day. Read this book, now."- Brook S.E. Schoenfield, Director of Advisory Services at IOActive, previously Master Security Architect at McAfee, and author of Securing Systems

Benefits realization management (BRM) is a key part of governance, because it supports the strategic creation of value and provides the correct level of prioritization and executive support to the correct initiatives. Because of its relevance to the governance process, BRM has a strong influence over project success and is a link between strategic planning and strategy execution. This book guides portfolio, program, and project managers through the process of benefits realization management so they can maximize business value. It discusses why and how programs and projects are expected to enable value creation, and it explains the role of BRM in value creation. The book provides a flexible framework for: Translating business strategy drivers into expected benefits and explains the subsequent composition of a program and project portfolio that can realize expected benefits Planning the benefits realization expected from programs and projects and then making it happen Keeping programs and projects on track Reviewing and evaluating the benefits achieved or expected against the original baselines and the current expectations. To help project, program, and portfolio managers on their BRM journey, as well as to support business managers in executing business strategies, the book identifies key organizational responsibilities and roles involved in BRM practices, and it provides a simple reference that can be mapped against any organizational structure. A detailed and comprehensive case study illustrates each phase of the BRM framework as it links business strategy to project work, benefits, and business value. Each chapter ends with a series questions that provide a BRM self-assessment. The book concludes with a set of templates and detailed instructions to ensure successful deployment of BRM.

Trust and Records in an Open Digital Environment explores issues that arise when digital records are entrusted to the cloud and will help professionals to make informed choices in the context of a rapidly changing digital economy. Showing that records need to ensure public trust, especially in the era of alternative truths, this volume argues that reliable resources, which are openly accessible from governmental institutions, e-services, archival institutions, digital repositories, and cloud-based digital archives, are the key to an open digital environment. The book also demonstrates that current established practices need to be reviewed and amended to include the networked nature of the cloud-based records, to investigate the role of new players, like cloud service providers (CSP), and assess the potential for implementing new, disruptive technologies like blockchain. Stancic and the contributors address these challenges by taking three themes - state, citizens, and documentary form - and discussing their interaction in the context of open government, open access, recordkeeping, and digital preservation. Exploring what is needed to enable the establishment of an open digital environment, Trust and Records in an Open Digital Environment should be essential reading for data, information, document, and records management professionals. It will also be a key text for archivists, librarians, professors, and students working in the information sciences and other related fields.

* Provides simple, conceptual descriptions of everyday technologies * Includes clear examples and diagrams that demonstrate the principles and techniques, not just a "how-to" punch list * Covers advanced topics for readers who want to dive into the deep end of the technology pool * Avoids jargon-where terminology does appear, the text will provide clear, concise definitions

* The book provides an end-to-end view of the Zero Trust approach across organization's digital estates that includes Strategy, Business Imperatives, Architecture, Solutions, Human Elements, Implementation Approach etc that could significantly benefit large, small and medium enterprises who want to learn adapt and implement Zero Trust in their organization. * The book's scope will be primarily benefited for the Business Decision Makars, Security leadership and organizational change agent who wants to adopt and implement "Zero Trust" Security approach and architecture across their digital estate. * After reading this book, readers will be in a better position to strategize, plan and design a credible and defensible Zero Trust security architecture and solution for their organization, understand the relevance of human elements and implement a stepwise journey that delivers significantly improved security and streamlined operations.

Unique selling point:* Focuses on the relationship between organizational culture and change effectiveness with a focus on communication systemsCore audience:* Intended for IT and business management professionals Place in the market:* Will go alongside the main author's other books to give a full picture of IT systems being utilised within business management

Vulnerability management (VM) has been around for millennia. Cities, tribes, nations, and corporations have all employed its principles. The operational and engineering successes of any organization depend on the ability to identify and remediate a vulnerability that a would-be attacker might seek to exploit. What were once small communities became castles. Cities had fortifications and advanced warning systems. All such measures were the result of a group recognizing their vulnerabilities and addressing them in different ways. Today, we identify vulnerabilities in our software systems, infrastructure, and enterprise strategies. Those vulnerabilities are addressed through various and often creative means. Vulnerability Management demonstrates a proactive approach to the discipline. Illustrated with examples drawn from Park Foreman's more than three decades of multinational experience, the book demonstrates how much easier it is to manage potential weaknesses than to clean up after a violation. Covering the diverse realms that CISOs need to know and the specifics applicable to singular areas of departmental responsibility, he provides both the strategic vision and action steps needed to prevent the exploitation of IT security gaps, especially those that are inherent in a larger organization. Completely updated, the second edition provides a fundamental understanding of technology risks-including a new chapter on cloud vulnerabilities and risk management-from an interloper's perspective. This book is a guide for security practitioners, security or network engineers, security officers, and CIOs seeking understanding of VM and its role in the organization. To serve various audiences, it covers significant areas of VM. Chapters on technology provide executives with a high-level perspective of what is involved. Other chapters on process and strategy, although serving the executive well, provide engineers and security managers with perspective on the role of VM technology and processes in the success of the enterprise.