This book introduces students to business process management, an approach that aims to align the organization's business processes with the demands of the marketplace. Processes serve as a coordination mechanism, and the aim of business process management is to improve the organization's effectiveness and efficiency in adapting to change, and maintaining competitive advantage. In Business Process Management, Kumar argues for the value of looking at businesses as a collection of processes that cut across departments, and for breaking down functional silos. The book provides an overview of the basic concepts in this field before moving on to more advanced topics such as process verification, flexible processes, process security and evaluation, resource assignment, and social networks. One chapter of the book is also devoted to process analytics. The book concludes with an examination of the future directions of the discipline. Blending a strong grounding in current research with a focus on concepts and tools, Business Process Management is an accessible textbook full of practical examples and cases that will appeal to upper level students.

Providing comprehensive coverage of cyberspace and cybersecurity, this textbook not only focuses on technologies but also explores human factors and organizational perspectives and emphasizes why asset identification should be the cornerstone of any information security strategy. Topics include addressing vulnerabilities, building a secure enterprise, blocking intrusions, ethical and legal issues, and business continuity. Updates include topics such as cyber risks in mobile telephony, steganography, cybersecurity as an added value, ransomware defense, review of recent cyber laws, new types of cybercrime, plus new chapters on digital currencies and encryption key management.

There are a number of books on computational intelligence (CI), but they tend to cover a broad range of CI paradigms and algorithms rather than provide an in-depth exploration in learning and adaptive mechanisms. This book sets its focus on CI based architectures, modeling, case studies and applications in big data analytics, and business intelligence. The intended audiences of this book are scientists, professionals, researchers, and academicians who deal with the new challenges and advances in the specific areas mentioned above. Designers and developers of applications in these areas can learn from other experts and colleagues through this book.

Managing change across cultures can be tricky, and universal approaches to change management may not serve their purpose in every cultural setting. This book examines the cultural dimensions that can influence the perceptions of and reactions to change in different cultural contexts and highlights the benefits of developing and applying cultural mindfulness when planning and running cross-cultural change initiatives. It offers practical advice to project and change management teams and leaders for developing Cultural Intelligence, tailoring plans to consider any cultural variables that could be barriers to (or catalysts for) effective change, and applying facilitating strategies.

As more and more devices become interconnected through the Internet of Things (IoT), there is an even greater need for this book,which explains the technology, the internetworking, and applications that are making IoT an everyday reality. The book begins with a discussion of IoT "ecosystems" and the technology that enables them, which includes: Wireless Infrastructure and Service Discovery Protocols Integration Technologies and Tools Application and Analytics Enablement Platforms A chapter on next-generation cloud infrastructure explains hosting IoT platforms and applications. A chapter on data analytics throws light on IoT data collection, storage, translation, real-time processing, mining, and analysis, all of which can yield actionable insights from the data collected by IoT applications. There is also a chapter on edge/fog computing. The second half of the book presents various IoT ecosystem use cases. One chapter discusses smart airports and highlights the role of IoT integration. It explains how mobile devices, mobile technology, wearables, RFID sensors, and beacons work together as the core technologies of a smart airport. Integrating these components into the airport ecosystem is examined in detail, and use cases and real-life examples illustrate this IoT ecosystem in operation. Another in-depth look is on envisioning smart healthcare systems in a connected world. This chapter focuses on the requirements, promising applications, and roles of cloud computing and data analytics. The book also examines smart homes, smart cities, and smart governments. The book concludes with a chapter on IoT security and privacy. This chapter examines the emerging security and privacy requirements of IoT environments. The security issues and an assortment of surmounting techniques and best practices are also discussed in this chapter.

Most information systems textbooks overwhelm business students with overly technical information they may not need in their careers. This textbook takes a new approach to the required information systems course for business majors. For each topic covered, the text highlights key "Take-Aways" that alert students to material they will need to remember during their careers. Sections titled "Where You Fit In" and "Why This Chapter Matters" explain how the topics being covered will impact students on the job. Review questions, discussion questions, and summaries are also included. This second edition is updated to include new technology, along with a new running case study. Key features: Single-mindedly for business students who are not technical specialists Doesn't try to prepare IS professionals; other courses will do that Stresses the enabling technologies and application areas that matter the most today Based on the author's real-world experience Up to date regarding technology and tomorrow's business needs This is the book the author-and, more importantly, his students-wishes he had when he started teaching. Dr. Mallach holds degrees in engineering from Princeton and MIT, and in business from Boston University. He worked in the computer industry for two decades, as Director of Strategic Planning for a major computer firm and as co-founder/CEO of a computer marketing consulting firm. He taught information systems in the University of Massachusetts (Lowell and Dartmouth) business schools for 18 years, then at Rhode Island College following his retirement. He consults in industry and serves as Webmaster for his community, in between hiking and travel with his wife.

Project Management: Theory and Practice, Third Edition gives students a broad and real flavor of project management. Bringing project management to life, it avoids being too sterilely academic and too narrowly focused on a particular industry view. It takes a model-based approach towards project management commonly used in all industries. The textbook aligns with the latest version of the Project Management Institute's Project Management Body of Knowledge (PMBOK (R)) Guide, which is considered to be the de facto standard for project management. However, it avoids that standard's verbiage and presents students with readable and understandable explanations. Core chapters align with the Project Management Institute's model as well as explain how this model fits real-world projects. The textbook can be used as companion to the standard technical model and help those studying for various project management certifications. The textbook takes an in-depth look at the following areas important to the standard model: Work Breakdown Structures (WBS) Earned Value Management (EVM) Enterprise project management Portfolio management (PPM) Professional responsibility and ethics Agile life cycle The text begins with a background section (Chapters 1-9) containing material outside of the standard model structure but necessary to prepare students for the 10 standard model knowledge areas covered in the chapters that follow. The text is rounded out by eight concluding chapters that explain advanced planning approaches models and projects' external environments. Recognizing that project management is an evolving field, the textbook includes section written by industry experts who share their insight and expertise on cutting-edge topics. It prepares students for upcoming trends and changes in project management while providing an overview of the project management environment today. In addition to guiding students through current models and standards, Project Management: Theory and Practice, Third Edition prepares students for the future by stimulating their thinking beyond the accepted pragmatic view.

The Stakeholder Perspective places people at the center of both projects and project management. It gives to the project management community a helpful, innovative, stakeholder-centered approach to increase projects' delivered value and success rate. It presents a logical model also called the "Stakeholder Perspective," which acts as the reference point in a structured path to effectiveness. Starting from the analysis of a project's stakeholders, the model integrates both rational and relational innovative approaches. Its continuous focus on stakeholder requirements and expectations helps to set a proper path, and to maintain it, in order to target success and to achieve goals in a variety of projects with different size and complexity. The book presents a set of innovative and immediately applicable techniques for effective stakeholder identification and classification, as well as analysis of stakeholder requirements and expectations, key stakeholders management, stakeholder network management, and, more generally, stakeholder relationship management. The proposed stakeholder classification model consists of just four communities, each one based on the commonality of main interests and behavior. This model features an accurate and stable identification process to increase effective communication and drastic reduce relationship complexity. A systemic approach is proposed to analyze both stakeholder requirements and expectations. The approach aids in detecting otherwise unclear stakeholder requirements and/or hidden stakeholder expectations. An interactive communication model is presented along with its individual and organizational frames of reference. Also presented are relevant cues to maximize effective and purposeful communication with key stakeholders as well as with the stakeholder network. The importance of satisfying not only the project requirements but also the stakeholder expectations is demonstrated to be the critical success factor in all projects. An innovative approach based on the perceived value and key performance indicators shows how to manage different levels of project complexity. The book also defines a complete structured path to relationship effectiveness called "Relationship Management Project," which can be tailored to enhance stakeholder and communication management processes in each one of the project management process groups (i.e. initiating, planning, executing, monitoring and controlling, and closing). The book concludes with a look ahead at Project Management X.0 and the stakeholder-centered evolution of both project and portfolio management.

Business intelligence (BI) has evolved over several years as organizations have extended their online transaction processing (OLTP) capabilities and applications to support their routine operations. With online analytical processing (OLAP), organizations have also established the capability to extract internal and external data from a variety of sources to specifically obtain intelligence about non-routine and often less-structured arrangements. BI therefore refers to applications and technologies that are used to gather, provide access to, and analyze data and information about the operations of an organization. It has the capability of providing comprehensive insight into the more volatile factors affecting the business and its operations, thereby facilitating enhanced decision-making quality and contributing to the creation of business value. Larger and more sophisticated organizations have long been exploiting these capabilities. Business Intelligence for Small and Medium-Sized Enterprises (SMEs) guides SMEs in replicating this experience to provide an agile roadmap toward business sustainability. The book points out that successful BI implementations have generated significant increases in revenue and cost savings, however, the failure rates are also very high. More importantly, it emphasizes that a full range of BI capabilities is not the exclusive purview of large organizations. It shows how SMEs make extensive use of BI techniques to develop the kind of agility endowing them with the organizational capability to sense and respond to opportunities and threats in an increasingly dynamic business environment. It points to the way to a market environment in which smaller organizations could have a larger role. In particular, the book explains that by establishing the agility to leverage internal and external data and information assets, SMEs can enhance their competitiveness by having a comprehensive understanding of the key to an agile roadmap for business sustainability.

The Business of People is purposefully focused on people. The book will assist you to develop and support yourself with your people leadership, knowledge, and skills. It is an opportunity to better manage yourself and lead others, including your organization, into the modern volatile, uncertain, complex, and ambiguous (VUCA) world. It is also a sequel to the top-selling book The Business of Portfolio Management: Boosting Organizational Value. Authors Madeleine Taylor and Iain Fraser combine to give you the very best in knowledge and experience in a variety of situations. This is a book that cuts through the nonsense and presents real-world solutions for situations facing leaders today and tomorrow. Shifting from managing people to leading people requires a pivot...Leadership matters because the future is at greater risk without it. Regardless of where you are in your leadership journey I am confident this new book from Madeleine and Iain will be a valuable resource for you. Enjoy the journey, it never ends. -Mark A. Langley, Former President and CEO, Project Management Institute Iain and Madeleine are honest and raw about the challenges faced, and the resiliency needed, to lead in business. -Suzanne M. O'Gorman, Senior Strategic Business Architect, United Healthcare Group In a world where leadership increasingly requires emotional and cultural intelligence skills, this masterpiece couldn't be any timelier. -Dr. Hilary Aza, Senior Portfolio Manager, Tarrant County, Texas Essential for anyone seeking to better understand their personal leadership and to inform further development. -Rob Loader, Executive, Capital Planning & Delivery, Telstra Corporation The book to me is written from a position of empowerment, cultural acknowledgment, hopefulness, and purpose. -Elissa Farrow, Founder, About Your Transition This book will challenge your own thinking and behaviour and give you an opportunity to develop your adaptability and leadership style for an evolving future. -Thomas Davis, GM, Corporate Services, Capital & Coast District Health Board, New Zealand

The emergence of a new type of threat to computer security--the computer virus--has attracted much attention from the media, researchers, and software producers. Such viruses create sets of frequently destructive instructions that propagate automatically throughout entire computer networks. The effects can range from temporary disruption to wholesale havoc involving huge losses of data. The problem has been exacerbated more recently by a deluge of superficial media comment that has sensationalized the topic while offering little in the way of concrete facts or knowledgeable guidance. This book is intended to help managers of today's complex information systems respond to the genuine threat posed by computer viruses in an informed and efficient manner. It presents a concise overview of the problem and a detailed strategy for minimizing the potential risk. It provides a nontechnical explanation of computer viruses based on a conceptual framework adaptable to the constant emergence of new kinds of viruses and their antidotes. The book suggests practical management approaches that are workable within large-scale, integrated systems including those with ongoing security and control devices. There are a number of useful technical appendices, however the book is written to be read and used by those who may not have a technical background, including information systems managers, security consultants, and teachers and advanced students of management interested in information systems.

With more than three decades of experience as a thought-leader and expert practitioner, PMI Fellow Dr. David Hillson shares practical insight into how upside risks can be identified, assessed, and managed as opportunities. After reviewing the benefits of identifying opportunities, the book steps through the opportunity identification and management process in detail, describing proven tools and techniques as well as specific tips to make them work in practice. The book places opportunity management in the context of traditional risk management, providing a familiar pathway that leads project managers to discover new benefits and successes. David Hillson is one of the foremost authorities on risk management. With his latest book he presents a strong case for managing opportunities. As with all of David's books, the style of writing is engaging and easy to understand. There are many nuggets of wisdom in this book, as well as a hands-on approach to leveraging opportunity management as a way of improving project performance. - Cyndi Snyder Dionisio, PMI Fellow, Coronado CA, USA. (Chair of the PMBOK (R) Guide, Sixth Edition) I enjoyed reading this book, which is precise, clear, logical, and persuasive. The clarity of thought and expression explains why David is such a sought-after speaker. This book is a must-read for project risk practitioners, as well as for project professionals who are serious about addressing all the risks on their project, including the good ones. - Dr Dale Cooper, Cammeray NSW, Australia. (Director, Broadleaf Capital International) At last, a clear and valuable book linking both sides of the coin in risk management: threats and opportunities. David Hillson truly engages the reader on how to deal with these two types of risk in projects, sharing his wisdom and extensive experience in creating value from risk management. Anyone who has to manage risk in real-world projects should read this book to enhance their opportunity management skills. - Professor Salim Al-Harthi, Muscat, Oman. (Director of Risk Management Office, Sultan Qaboos University) It is vital for value creation in business and in life that we consider uncertainties that would have upside impacts on our objectives (opportunities), as well as downside impacts (threats). Business gets confused between opportunities where there is a binary choice to take or not, and true uncertain opportunities that can be seized, or left to chance. David has persevered in helping us understand this and this important book is a must-read for all leaders who want to create value through the proactive management of risk. - Dr Ruth Murray-Webster, Wakefield, UK. (Partner, Beyond the Deal LLP and Editor, APM Body of Knowledge, 7th Edition) As project managers, we always seem to focus on threats, negative risks. David Hillson, one of the foremost thought-leaders on risk management, explains approaches to identify and manage opportunities, positive risks and how this will help achieve project success. As with his previous books, David provides a structured approach with examples, tools, and techniques. An excellent resource for all project managers in today's world. - Peter Monkhouse, Toronto ON, Canada. (Past Chair PMI Board of Directors)

This is a monumental reference for the theory and practice of computer security. Comprehensive in scope, this text covers applied and practical elements, theory, and the reasons for the design of applications and security techniques. It covers both the management and the engineering issues of computer security. It provides excellent examples of ideas and mechanisms that demonstrate how disparate techniques and principles are combined in widely-used systems. This book is acclaimed for its scope, clear and lucid writing, and its combination of formal and theoretical aspects with real systems, technologies, techniques, and policies.

Everything that we know about the world of finance is changing before us. Innovation is happening constantly, despite the protests of the traditional financial industry. With all the new technology that we have today, it is almost mind-blowing to think about the kind of technology that we will have in another ten years or so. The change is going to keep coming, the only thing we can do is get on board with it. This book introduces the basics of FinTech and equips readers with the knowledge to get on the cutting edge of age we live in today.

This is the story of an up-and-coming project manager that has been handed a large program to lead. Follow along as Susan Codwell, Program Manager for FitAtWork Inc., struggles, leads, stumbles, and grows into the role of program manager. Throughout this book you will gain a clear understanding of the core program management processes and components involved. An engaging story of what makes program management effective, From Projects to Programs: A Project Manager's Journey introduces key program management concepts in a manner that is easy to understand. It provides a backstage view into the workings of program management, program organization, team dynamics, and the skills required to manage programs. Presents new ideas on program organization and reporting Identifies the critical skills required of program managers Supplies helpful tips for managing project managers Includes reflections at the end of each chapter that reinforce key concepts Narrated through the eyes of a program manager, the book provides you with the opportunity to experience the ins and outs of real-world program management. Every project team member will find themselves somewhere in this story. Whether you are an aspiring program manager, a successful project manager, or a project team member, this book offers a fascinating glimpse into what it takes to run successful programs in today's business environment.

These proceedings of the symposium ISIT 2014 aim to be a platform for international exchange of the state-of-the-art research and practice in information technology. The contributions cover a wide variety of topics, ranging from theoretical and analytical studies to various applications.

Executives should not necessarily know the intricacies of project management, but they should know how project management, as a discipline, can benefit the organization in implementing its strategies and realizing its vision. The only way that executives can effectively apply project management to realize these goals is to have sound knowledge of the project management discipline. The purpose of this book is to provide executives with a comprehensive overview of the discipline of project management. It focuses on the benefits of project management to an organization. The goal is to provide executives with a view as to how project management can deliver organizational strategies. The various chapters focus on specific aspects within the project management discipline and how each aspect should be managed from a business perspective. The book covers the entire spectrum of project management from a management and leadership perspective. The focus is not necessarily on what needs to be done from a project management perspective, but on what organizations and senior executives can do to facilitate projects. The book covers: The value of project management Project management as a strategic enabler Project, program, and portfolio management The role of the project management office in the successful delivery of projects, programs, and portfolios The benefits of project deliverables bring Sustainability of the organization Governance and the role of the project sponsor. The book concludes with a comprehensive portfolio, program, and project management framework. This holistic framework enables organizations to achieve value from project management and realize strategic goals.

Security-enriched urban computing and smart grids are areas that attracted many a- demic and industry professionals to research and develop. The goal of this conference was to bring together researchers from academia and industry as well as practitioners to share ideas, problems and solutions relating to the multifaceted aspects of urban computing and the smart grid. This conference includes the following special sessions: Signal Processing, Image Processing, Pattern Recognition and Communications (SIPC 2010), Networking, Fault-tolerance and Security For Distributed Computing Systems (NFSDCS 2010), Security Technology Application (STA 2010), Electric Transportation (ElecTrans 2010), Techniques of Bi-directional Power Computing in High Voltage Power Supply (TBPC 2010), Low Power IT and Applications (LPITA 2010), Computational Intel- gence and Soft Computing (CISC 2010), Distributed Computing and Sensor Networks (DCSN 2010), Advanced Fusion IT (AFIT 2010), Social Media and Social Netwo- ing (SMSN 2010), Software Engineering and Medical Information Engineering (SEMIE 2010), Human-Centered Advanced Research/Education (HuCARE 2010), Database Integrity and Security (DIS 2010), Ubiquitous IT Application (UITA 2010) and Smart Grid Applications (SGA 2010). We would like to express our gratitude to all of the authors of the submitted papers and to all attendees, for their contributions and participation. We believe in the need for continuing this undertaking in the future.

The powerful knowledge contained in this book can make your workplace more productive, your job simpler, and everything more satisfying. It's about how to do equipment or product changeovers in record time--often in less than 10 minutes. The method you'll learn here is called SMED, short for "Single-Minute Exchange of Die" (the "single" here means a single-digit number of minutes).

Developed from a longer book, "A Revolution in Manufacturing: The SMED System" (cat no. PP9903), written for managers, this book is written for frontline production and assembly associates. It presents an overview of the reasons why SMED is important for companies and employees, sets out the three basic stages of SMED, and then devotes a separate chapter to each of these stages. The first chapter of the book is like an "owner's manual" that tells you how to get the most out of your reading time by using the margin assists, summaries, and other features of the book to help pull out exactly what you need.

One of the most effective ways to use this book is to read and discuss it with other employees. The authors planned the book so that it can be used this way, organizing the book into chunks of information that can be covered in a series of short sessions. Each chapter includes reflection questions to stimulate group discussion. A "Learning Package "is also available (catalog no.PP7126), which includes a leader's guide, overhead transparencies to summarize major points, and color slides showing examples of SMED applications in different kinds of companies.

A quick and reliable way to build proven databases for core business functions
Industry experts raved about The Data Model Resource Book when it was first published in March 1997 because it provided a simple, cost-effective way to design databases for core business functions. Len Silverston has now revised and updated the hugely successful First Edition, while adding a companion volume to take care of more specific requirements of different businesses. Each volume is accompanied by a CD-ROM, which is sold separately. Each CD-ROM provides powerful design templates discussed in the books in a ready-to-use electronic format, allowing companies and individuals to develop the databases they need at a fraction of the cost and a third of the time it would take to build them from scratch.
With each business function boasting its own directory, this CD-ROM provides a variety of data models for specific implementations in such areas as financial services, insurance, retail, healthcare, universities, and telecom.

A Visual Guide to Understanding Software Defined Networks and Network Function Virtualization The simple, visual, at-a-glance guide to SDN and NFV: Core concepts, business drivers, key technologies, and more! SDN (Software Defined Networks) and NFV (Network Function Virtualization) are today's hottest areas of networking. Many executives, investors, sales professionals, and marketers need a solid working understanding of these technologies, but most books on the subject are written specifically for network engineers and other technical experts. SDN and NFV Simplified fills that gap, offering highly visual, "at-a-glance" explanations of SDN, NFV, and their underlying virtualizations. Built around an illustrated, story-telling approach, this answers the questions: Why does this technology matter? How does it work? Where is it used? What problems does it solve? Through easy, whiteboard-style infographics, you'll learn: how virtualization enables SDN and NFV; how datacenters are virtualized through clouds; how networks can also be virtualized; and how to maximize security, visibility, and Quality of Experience in tomorrow's fully-virtualized environments. Step by step, you'll discover why SDN and NFV technologies are completely redefining both enterprise and carrier networks, and driving the most dramatic technology migration since IP networking. That's not all: You'll learn all you need to help lead this transformation. Learn how virtualization establishes the foundation for SDN and NFV Review the benefits of VMs, the role of hypervisors, and the management of virtual resources Discover how cloud technologies enable datacenter virtualization Understand the roles of networking gear in virtualized datacenters See VMWare VMotion and VXLAN at work in the virtualized datacenter Understand multitenancy and the challenges of "communal living" Learn how core network functions and appliances can be virtualized Ensure performance and scalability in virtualized networks Compare modern approaches to network virtualization, including OpenFlow, VMWare Nicera, Cisco Inseieme, and OpenStack Walk through the business case for SDN, NFV, and the Cloud Discover how the Software Defined Network (SDN) solves problems previously left unaddressed Understand SDN controllers-and who's fighting to control your network Use SDN and NFV to improve integration and say goodbye to "truck rolls" Enforce security, avoid data leakage, and protect assets through encryption Provide for effective monitoring and consistent Quality of Experience (QoE) Learn how SDN and NFV will affect you-and what's next

This book constitutes revised selected papers from the 9th International Workshop on Constructive Side-Channel Analysis and Secure Design, COSADE 2018, held in Singapore, in April 2018.The 14 papers presented in this volume were carefully reviewed and selected from 31 submissions. They were organized in topical sections named: countermeasures against side-channel attacks; tools for side-channel analysis; fault attacks and hardware trojans; and side-channel analysis attacks.

This book looks at various application and data demand drivers, along with data infrastructure options from legacy on premise, public cloud, hybrid, software-defined data center (SDDC), software data infrastructure (SDI), container as well as serverless along with infrastructure as a Service (IaaS), IT as a Service (ITaaS) along with related technology, trends, tools, techniques and strategies. Filled with example scenarios, tips and strategy considerations, the book covers frequently asked questions and answers to aid strategy as well as decision-making.

This open access book answers two central questions: firstly, is it at all possible to verify electronic equipment procured from untrusted vendors? Secondly, can I build trust into my products in such a way that I support verification by untrusting customers? In separate chapters the book takes readers through the state of the art in fields of computer science that can shed light on these questions. In a concluding chapter it discusses realistic ways forward. In discussions on cyber security, there is a tacit assumption that the manufacturer of equipment will collaborate with the user of the equipment to stop third-party wrongdoers. The Snowden files and recent deliberations on the use of Chinese equipment in the critical infrastructures of western countries have changed this. The discourse in both cases revolves around what malevolent manufacturers can do to harm their own customers, and the importance of the matter is on par with questions of national security. This book is of great interest to ICT and security professionals who need a clear understanding of the two questions posed in the subtitle, and to decision-makers in industry, national bodies and nation states.

One of the hottest trends in the networking industry is to apply analytics to improve performance, security, and value. Everyone's talking about integrating analytics in networks. But successfully doing so requires a deep understanding of both networking and data, and that's a rare combination. This book's author, John Garrett, is currently Analytics Technical Lead for Cisco Advanced Services, where he draws on his MS in Predictive Analytics to develop analytics use cases for many of Cisco's most sophisticated customers. In Computer Networking Data Analytics, Garrett illuminates the data of networking, revealing the power of the information that's already available in your environment. Next, he introduces powerful techniques for using that information to accelerate innovation, and build a better network. Garrett walks step-by-step through a wide spectrum of common networking analytics techniques and scenarios, illuminating the insights underlying them, and helping you adapt them for your own environment. He concludes with several end-to-end case studies demonstrating how his team has developed high-value use cases for some of Cisco's largest customers. These end-to-end use cases can serve as repeatable templates for developing your own solutions in areas ranging from advanced troubleshooting and self-healing to service assurance. They will help you drive more value from telemetry, event analytics, network infrastructure metadata, and all the information you have.