With all signs pointing to an increased use of and interest in project-based work in modern organizations, the better scholars are able to make sense of the current state of the field through theory development and empirical investigation, the more successful projects promise to become. This book is a welcome addition to our field and will be, I am sure, an important work and source for future reference well into the future. -Dr. Jeffrey Pinto, Pennsylvania State University The goal of practicing project managers and scholars alike lies in solving the puzzle of how to manage projects toward successful completion. However, understanding what comprises project "success"-seemingly such an innocent question-has come to represent one of the most challenging problems for project managers and scholars. Who determines success? At what point in time is success best measured? How do diverse stakeholders define success? What happens when their perspectives collide? What is the difference between project success and project management success? These are surprisingly complex problems. For every principle or rule posited, a brief investigation reveals that there are numerous exceptions, muddying the waters and making these ideas increasingly opaque. Project Management Methodologies, Governance and Success addresses this challenge head-on, putting into proper context the critical issues that shape our understanding of the project management research process. Employing a concept referred to as "philosophical triangulation," the book shows how to overcome the weaknesses or intrinsic biases that disrupt and minimize the impact of so much organizational research. It places organizational governance and success within their proper context allowing scholars to identify the best methods for investigating project-based work. It links together in a cogent manner the diverse themes of research theory and design, projects and project success, and organizational governance. In effect, this book demonstrates that to fully understand how to undertake research in projects, theory and method are inextricably interwoven.

This book is designed for those who manage software development projects. It explores software and risk management both from a technology and a business perspective. Issues regarding costs, schedules, technical performance, and strategies for software development are discussed.
The author approaches software development from a just-in-time viewpoint and details strategies for implementing and planning development plans in a cost-effective and timely manner. The book presents a significant discussion of software risk issues pertaining to organizational costs and schedules. It also identifies metrics and presents several models for measuring and predicting risk.
The information featured in the book is supported by actual proven case studies derived from the author's experience. The text addresses many different concepts, strategies, and tools that could make the management of your next software development project less of a guess and more predictable.
Also available is the SERIM Software Tool. This interactive, easy-to-use Windows application gives you an automated way to determine the risks of your software project. The product is based on the SERIM model detailed in this bestselling book.

This book constitutes the thoroughly refereed proceedings of the 23rd International Conference on Computer Networks, CN 2016, held in Brunow, Poland, in June 2016. The 32 full papers and the 4 short papers presented were carefully reviewed and selected from 72 submissions. They are organized in topical sections on computer networks architectures and protocols, teleinformatics and telecommunications, new technologies, queueing theory, and innovative applications.

This book constitutes the proceedings of the 6th International Conference on Cloud Computing, CloudComp 2015, held in Daejeon, South Korea, in October 2015. The 36 revised full papers were carefully reviewed and selected from 89 submissions and cover topics such as virtualization and management on cloud; resource management, models and performance; mobile cloud and media services; pervasive cloud applications, services and testbeds; cloud-enabling techniques and devices.

This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to improve business processes in terms of communication, inventory management, data management, management information systems, customer relationship management, computer-aided design, computer-aided manufacturing (CAM), and computer-aided engineering. This volume explores these issues in depth.

Selling and delivering a project to a satisfied client, and making a profit, is a complex task. Project manager and author Robin Hornby believes this has been neglected by current standards and is poorly understood by professionals in the field. Commercial Project Management aims to rectify this deficiency. As a unique 'how-to' guide for project and business managers, it offers practical guidance, and a wealth of explanatory illustrations, useful techniques, proven checklists, real life examples, and case stories. It will give project managers a needed confidence boost and a head start in their demanding role as they go 'on contract'. At the heart of Robin's approach is a vendor sales and delivery lifecycle that provides a framework for business control of projects. Unique elements include the integration of buyer and vendor project lifecycles, the recasting of project management as a cyclic set of functions to lead the work of the project, and the elevation of risk assessment from a project toolkit to a fundamental control process. Beyond project management, the book proposes a comprehensive template for the firm whose business is delivering projects. This is a how-to book for project and business managers working in a commercial environment looking for practical guidance on conducting their projects and organizing their firm.

This SpringerBrief focuses on crucial issues for device-to-device (D2D) communications within the rapidly expanding 4G LTE toward 5G system. Several critical technical challenges in D2D communications are discussed, and D2D standardization activities in 3GPP are provided. Topics range from proximity discovery and mode selection, to resource management. The authors investigate proximity detection solutions for enabling direct user equipment communication by listening to uplink transmission. The problem of mixed mode selection is demonstrated to meet multiple quality of service (QoS) requirements in D2D enabled cellular networks. Finally, the brief explores the problem of designing interference-constrained resource allocation to pair cellular user resources with potential D2D links in cellular D2D underlay, with the goal of improving spectrum efficiency. Device-to-Device Communications in Cellular Networks targets researchers and professionals working in wireless communications and networks. Advanced-level students in electrical engineering and computer science studying wireless communications and networks can also use this material as a study guide.

This book unravels the mystery of Big Data computing and its power to transform business operations. The approach it uses will be helpful to any professional who must present a case for realizing Big Data computing solutions or to those who could be involved in a Big Data computing project. It provides a framework that enables business and technical managers to make optimal decisions necessary for the successful migration to Big Data computing environments and applications within their organizations.

Improve operations and agility in any data center, campus, LAN, or WAN Today, the best way to stay in control of your network is to address devices programmatically and automate network interactions. In this book, Cisco experts Ryan Tischer and Jason Gooley show you how to do just that. You'll learn how to use programmability and automation to solve business problems, reduce costs, promote agility and innovation, handle accelerating complexity, and add value in any data center, campus, LAN, or WAN. The authors show you how to create production solutions that run on or interact with Nexus NX-OS-based switches, Cisco ACI, Campus, and WAN technologies.You'll learn how to use advanced Cisco tools together with industry-standard languages and platforms, including Python, JSON, and Linux. The authors demonstrate how to support dynamic application environments, tighten links between apps and infrastructure, and make DevOps work better. This book will be an indispensable resource for network and cloud designers, architects, DevOps engineers, security specialists, and every professional who wants to build or operate high-efficiency networks. Drive more value through programma bility and automation, freeing resources for high-value innovation Move beyond error-prone, box-by-box network management Bridge management gaps arising from current operational models Write NX-OS software to run on, access, or extend your Nexus switch Master Cisco's powerful on-box automation and operation tools Manage complex WANs with NetConf/Yang, ConfD, and Cisco SDN Controller Interact with and enhance Cisco Application Centric Infrastructure (ACI) Build self-service catalogs to accelerate application delivery Find resources for deepening your expertise in network automation

This book constitutes the refereed proceedings of the First Conference on Creativity in Intelligent Technologies and Data Science, CIT&DS 2015, held in Volgograd, Russia, in September 2015. The 66 revised full papers and two short papers presented were carefully reviewed and selected from 208 submissions. The papers are organized in topical sections on computational creativity for science and design; knowledge discovery in patent and open sources for creative tasks; software computer-aided design and agent-based systems; conceptual, cognitive and qualitative modeling with application in intelligent decision making; design creativity in CAD/CAM/CAE/PDM; intelligent decision support for continual improvement process; data science in energy management, transportation and urban development; data science in social networks analysis; natural language and image processing and analysis; game-based learning technologies in engineering education and educational games design; personalized learning in Web-based intelligent educational systems; e-inclusion: development of smart mobile applications for people with disabilities.

* Provides simple, conceptual descriptions of everyday technologies * Includes clear examples and diagrams that demonstrate the principles and techniques, not just a "how-to" punch list * Covers advanced topics for readers who want to dive into the deep end of the technology pool * Avoids jargon-where terminology does appear, the text will provide clear, concise definitions

As more companies move toward microservices and other distributed technologies, the complexity of these systems increases. You can't remove the complexity, but through Chaos Engineering you can discover vulnerabilities and prevent outages before they impact your customers. This practical guide shows engineers how to navigate complex systems while optimizing to meet business goals. Two of the field's prominent figures, Casey Rosenthal and Nora Jones, pioneered the discipline while working together at Netflix. In this book, they expound on the what, how, and why of Chaos Engineering while facilitating a conversation from practitioners across industries. Many chapters are written by contributing authors to widen the perspective across verticals within (and beyond) the software industry. Learn how Chaos Engineering enables your organization to navigate complexity Explore a methodology to avoid failures within your application, network, and infrastructure Move from theory to practice through real-world stories from industry experts at Google, Microsoft, Slack, and LinkedIn, among others Establish a framework for thinking about complexity within software systems Design a Chaos Engineering program around game days and move toward highly targeted, automated experiments Learn how to design continuous collaborative chaos experiments

Integrated network management plays a pivotal role in establishing and maintaining an efficient worldwide information infrastructure. This volume presents a state-of-the-art review of the latest worldwide research results covering this topic. The book contains the selected proceedings of the fourth International Symposium on Integrated Network Management, arranged by the International Federation for Information Processing and jointly sponsored by the IEEE. The Symposium was held in Santa Barbara, California, May 1995.

This is not another how-to guide for program managers or another reiteration of the Project Management Institute s standards for program management. Instead, Program Management Leadership: Creating Successful Team Dynamics examines various leadership approaches and illustrates the value of effective leadership styles in Program Management for achieving program and project success.
Identifying critical success factors specific to program management, the book focuses on effective leadership styles and the power of teamwork in exceeding expectations. It starts by examining various leadership styles and traits providing helpful insights on the tough choices leaders are often forced to make. It describes effective methods to help leaders work with stakeholders and team members to set visions and objectives so that program goals are achieved with greater frequency.
Next, the book further examines teams and explains how to bring people from various experience levels, geographic diversity, and cultural backgrounds together setting aside their own personal objectives and instead working towards a common goal and vision. Presenting recent research on leadership, it highlights the situational factors that leaders face and offers approaches enabling leaders to modify their style from one based on personal choice to one that can adapt to overcome the challenges that will arise.
From there, the book describes how to build and maintain a High Performing Team (HPT). It also describes how to instill a competitive spirit and culture of cooperation and mutual respect in your team to make sure your team remains focused on the right things.
This book is an ideal resource for anyone who understands the value of the tools provided by PMI(r) and is searching for the factors that separate good program and project managers from truly great ones. If you are focused on self-actualization and continuous improvement, then this is the book that can help drive your program initiatives to the highest possible standards.

We are witnessing an ever-increasing thrust toward the era of multimedia information networks, largely spurred by the U.S. Government's proposal for the National Information Infrastructure in the fall of 1993. While more people are subscribing to the services of narrowband ISDN, the implementation of broadband ISDN by means of Asynchronous Transfer Mode (ATM) has accelerated since the formation of the ATM Forum in 1993. In the meantime, frame relay may prevail for inter-LAN connections. In the "upper layer" of the network, commercial use of Internet is rapidly emerging. To ensure the successful development of technology, it is vital to use a judicious approach in assessing the architecture and performance of the systems that implement the technology. It is this spirit that underlies the present conference, which is intended to provide an international forum for the presentation of recent research results in the area of local and metropolitan communication systems. This conference has two sets of predecessors. It is the third in a series of international conferences on Local and Metropolitan Communication Systems -LAN & MAN; the first was held in Toulouse in 1986 and the second in Palma de Mallorca in 1991. It is also the fourth in a triennial series organized by Kyoto University and others on the performance of communication-related systems; the previous ones were held in Tokyo (1985) and Kyoto (1988, 1991).

The goal of this book is to present a modeling framework for the Virtual Organization that is focused on process composition. This framework uses Predicate Calculus Knowledge Bases. Petri Net-based modeling is also discussed. In this context, a Data Mining model is proposed, using a fuzzy mathematical approach, aiming to discover knowledge. A Knowledge-Based framework has been proposed in order to present an all-inclusive knowledge store for static and dynamic properties. Toward this direction, a Knowledge Base is created, and inferences are arrived at. This book features an advisory tool for Mergers and Acquisitions of Organizations using the Fuzzy Data Mining Framework and highlights the novelty of a Knowledge-Based Service-Oriented Architecture approach and development of an Enterprise Architectural model using AI that serves a wide audience. Students of Strategic Management in business schools and postgraduate programs in technology institutes seeking application areas of AI and Data Mining, as well as business/technology professionals in organizations aiming to create value through Mergers and Acquisitions and elsewhere, will benefit from the reading of this book.

Describing how to avoid common vendor traps, Buying, Supporting, Maintaining Software and Equipment: An IT Manager's Guide to Controlling the Product Lifecycle will help readers better control the negotiation of their IT products and services and, ultimately, better manage the lifecycle of those purchases. The book supplies an inside look at the methods and goals of vendors and their contracts-which are almost always in conflict with end-user goals. The text is set up to follow the way most people experience technology products and contracting decisions. It begins by explaining the significance of the decisions made at the time of product selection. It details what you need to focus on when negotiating service and support agreements and describes how to use purchase orders to negotiate more favorable agreements. Covers product acquisition, support, and maintenance Examines hardware and software warranty and support models Considers finance and accounting issues for maintenance and support Spells out technology product details Explains postwarranty support and maintenance Provides the understanding to better negotiate with vendor sales teams Illustrating the types of problems typically experienced during product use, the book describes how to better control the useful life of your equipment. It supplies tips on how to avoid excessive charges from predatory vendors and concludes by delving into issues of product end of life. Explaining how to manage support and maintenance issues for the long term, this book provides the understanding you need to make sure you are more knowledgeable about the products and services your organization needs than the vendor teams with whom you are negotiating.

Assisting organizations in improving their project management processes, the Project Management Maturity Model defines the industry standard for measuring project management maturity and agile and adaptive capabilities. Project Management Maturity Model, Fourth Edition provides a roadmap showing organizations how to move to higher levels of organizational behavior, improving project success and organizational performance. It's a comprehensive tool for enhancing project management practices, covering areas critical to organizational improvement, such as the project management office, management oversight, and professional development. It also provides methods for optimizing project management processes and suggestions for deploying the model as a strategic tool in improving business outcomes. New material in each chapter also outlines good practices for implementing adaptive an agile processes. The book also includes the Project Portfolio Management Maturity Model, which covers best practices for determining portfolio maturity, setting short-term priorities, implementing benefits realization management, improving portfolio management processes and tracking progress. The author, J. Kent Crawford, CEO of PM Solutions, describes the basics of project management maturity, including the benefits of assessing maturity, and presents a comprehensive framework for improving organization's processes. Chapters are based on the ten project management knowledge areas specified in the Project Management Institute's standard, the PMBOK (R) Guide. This edition provides new and revised materials based on the PMBOK (R) Guide including a fresh focus on agile and adaptive methods, benefits realization, and organizational change management. Organizations can use this book to: Determine the maturity of your organization's project management processes Gauge readiness for agile transformation Map out a logical path to improve your organization's processes Set priorities for short-term process improvement Track and visualize improvements in project management over time Learn to translate process maturity into business results After an objective assessment, an organization can set its goals for increasing the capability of its processes and develop a plan for reaching those goals. This book is ideal for anyone involved with improving the capability of an organization's project and portfolio management processes.

Your strategic initiatives are constantly under fire due to the evolving nature of markets, technology, laws, and government. To ensure your strategy succeeds, it must remain flexible while confronting these shifting challenges. Agile Strategy Management: Techniques for Continuous Alignment and Improvement explains how to achieve this flexibility by building agility into the initiation, development, implementation, and governance of your strategic initiatives. The book details what it takes to initiate, develop, implement, and govern a healthy strategy that delivers the benefits expected by all stakeholders. It presents insights gained by the author's organization over the last 25 years helping their clients achieve success with their strategic initiatives. Filled with real-world examples and case studies, it illustrates wide-ranging situations where the author's company helped clients reach important business objectives. Readers can use the book to look up examples that describe the various ways to use agile methods and techniques for critical business functions, including: Scope definition of strategic initiatives Stakeholder identification Team building Project and program quality management Change management Procurement of resources Solution development, implementation, and quality management Strategy governance In this book, you will find guidelines that explain how to establish internal organizations for change and how to ensure these intermediate organizations stay motivated until final solution delivery. Presenting success stories as well as major blunders, the book can help you avoid many of the pitfalls that other organizations have experienced while governing their strategic initiatives.

As more and more devices become interconnected through the Internet of Things (IoT), there is an even greater need for this book,which explains the technology, the internetworking, and applications that are making IoT an everyday reality. The book begins with a discussion of IoT "ecosystems" and the technology that enables them, which includes: Wireless Infrastructure and Service Discovery Protocols Integration Technologies and Tools Application and Analytics Enablement Platforms A chapter on next-generation cloud infrastructure explains hosting IoT platforms and applications. A chapter on data analytics throws light on IoT data collection, storage, translation, real-time processing, mining, and analysis, all of which can yield actionable insights from the data collected by IoT applications. There is also a chapter on edge/fog computing. The second half of the book presents various IoT ecosystem use cases. One chapter discusses smart airports and highlights the role of IoT integration. It explains how mobile devices, mobile technology, wearables, RFID sensors, and beacons work together as the core technologies of a smart airport. Integrating these components into the airport ecosystem is examined in detail, and use cases and real-life examples illustrate this IoT ecosystem in operation. Another in-depth look is on envisioning smart healthcare systems in a connected world. This chapter focuses on the requirements, promising applications, and roles of cloud computing and data analytics. The book also examines smart homes, smart cities, and smart governments. The book concludes with a chapter on IoT security and privacy. This chapter examines the emerging security and privacy requirements of IoT environments. The security issues and an assortment of surmounting techniques and best practices are also discussed in this chapter.

"The Moderator's Survival Guide" is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews.

As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way.
Practical, field-tested, and actionable tips for what to do and say-and what NOT to do or say-in each situation.Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely.Illustrative "survival stories" contributed by numerous professionals on the front lines of user research."

The two-volume set LNCS 7382 and 7383 constiutes the refereed proceedings of the 13th International Conference on Computers Helping People with Special Needs, ICCHP 2012, held in Linz, Austria, in July 2012. The 147 revised full papers and 42 short papers were carefully reviewed and selected from 364 submissions. The papers included in the first volume are organized in the following topical sections: universal learning design; putting the disabled student in charge: user focused technology in education; access to mathematics and science; policy and service provision; creative design for inclusion, virtual user models for designing and using inclusive products; web accessibility in advanced technologies, website accessibility metrics; entertainment software accessibility; document and media accessibility; inclusion by accessible social media; a new era for document accessibility: understanding, managing and implementing the ISO standard PDF/UA; and human-computer interaction and usability for elderly.

This updated and completely revised edition of a bestseller extends the concepts and considerations of modern project management into the realm of project management oversight, control, and support. Illustrating the implications of project management in today's organizations, The Complete Project Management Office Handbook, Third Edition explains how to use the project management office (PMO) as a business integrator to influence project outcomes in a manner that serves both project and business management interests. Helping you determine if a PMO is right for your organization, this edition presents a five-stage PMO competency continuum to help you understand how to develop PMOs at different competency levels and associated functionalities. It also identifies five progressive PMO development levels to help you identify which level is best for your organization. Updates to this edition include: A refinement of the 20 PMO functions that guide PMO setup and operations A new section that provides an effective evaluation of PMO maturity indicators based on the prescribed 20 PMO functions presented in the handbook A new section on Establishing a Project Management Office that details a comprehensive process for determining the needs, purpose, and functionality for a new PMO Best practices that have cross-industry value and applicability The book includes checklists, detailed process steps, and descriptive guidance for developing PMO functional capability. The up-to-date PMO model defined will not only help you better understand business practices in project management, but will also help you to adapt and integrate those practices into the project management environment in your organization. For anyone associated with start-up and smaller PMOs, the book explains what can be done to create less rigorous PMO functional capabilities. It also includes helpful insights for those who need to specify and demonstrate "quick-wins" and early PMO-based accomplishments in their organization.

Business-Driven IT-Wide Agile (Scrum) and Kanban (Lean) Implementation: An Action Guide for Business and IT Leaders explains how to increase IT delivery capabilities through the use of Agile and Kanban. Factoring in constant change, communication, a sense of urgency, clear and measurable goals, political realities, and infrastructure needs, it covers all the ingredients required for success. Using real-world examples, this practical guide illustrates how to implement Agile and Kanban in software project management and development across the entire IT department. To make things easier for busy IT leaders and executives, the text includes two case studies along with numerous templates to facilitate understanding and kick-start implementation. Explaining how IT and business management can work together to determine business goals that drive this IT-wide undertaking, the book arms you with actionable solutions that can be put to use immediately in any IT department, regardless of size.

The network management community has been pushed towards the design of alternative management approaches able to support heterogeneity, scalability, reliability, and minor human intervention. The employment of self-* properties and Peer-To-Peer (P2P) are seen as promising alternatives, able to provide the sophisticated solutions required.

Despite being developed in parallel, and with minor direct connections perceived between them, self-* properties and P2P can be used concurrently. In "Self-* and P2P for Network Management: Design Principles and Case Studies," the authors explore the issues behind the joint use of self-* properties and P2P, and present: a survey relating autonomic computing and self-* properties, P2P, and network and service management; the design of solutions that explore parallel and cooperative behavior of management peers; the change in angle of network management solution development from APIs, protocols, architectures, and frameworks to the design of management algorithms.