This volume shows how ICT (information and communications
technology) can play the role of a driver of business process
reengineering (BPR). ICT can aid in enabling improvement in BPR
activity cycles as it provides many components that enhance
performance that can lead to competitive advantages. IT can
interface with BPR to improve business processes in terms of
communication, inventory management, data management, management
information systems, customer relationship management,
computer-aided design, computer-aided manufacturing (CAM), and
computer-aided engineering. This volume explores these issues in
depth.
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