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Knowledge Management, Business Intelligence, and Content Management - The IT Practitioner's Guide (Paperback)
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Knowledge Management, Business Intelligence, and Content Management - The IT Practitioner's Guide (Paperback)
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Knowledge management (KM) is the identification and analysis of
available and required knowledge, and the subsequent planning and
control of actions, to develop "knowledge assets" that enable
businesses to generate profits and improve their competitive
positions. This volume provides the framework for the strategic use
of the information intelligence processes - business intelligence,
content management, and knowledge management. In nine detailed
chapters, the author explains every facet of these three subjects,
enabling you to understand these sophisticated business concepts
within the framework of information technology. Knowledge
Management, Business Intelligence, and Content Management: The IT
Practitioner's Guide discusses creation, protection, development,
sharing, and management of information and intellectual assets
through the use of business intelligence and other knowledge
sharing and analytical techniques. About the Author Jessica Keyes
is president of New Art Technologies, Inc., a high-technology and
management consultancy, and is also founding partner of Manhattan
Technology Group. Often a keynote speaker on the topics of
competitive strategy, productivity, and quality, she is a founding
board of directors member of the New York Software Industry
Association, and has recently completed a 2-year term on the Mayor
of New York City's Small Business Advisory Council. A noted
columnist and correspondent, Keyes is the author of 19 books,
including Auerbach Publications' Software Engineering Handbook,
Software Configuration Management, and Implementing the IT Balanced
Scorecard.
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