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Reinventing ITIL (R) and DevOps with Digital Transformation - Essential Guidance to Accelerate the Process (Paperback, 2nd ed.)
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Reinventing ITIL (R) and DevOps with Digital Transformation - Essential Guidance to Accelerate the Process (Paperback, 2nd ed.)
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The second edition of this book has been fully updated to show how
the DevOps way of working has continued to adapt to changing
technologies. The ITIL processes which were an integral part of the
DevOps world have been merged with the DevOps framework, reflecting
the current emphasis on product models rather than viewing project
and support models separately. This book starts with the basics of
digital transformation before exploring how this works in practice:
that is, people, processes and technology, and org structures. It
delves into value streams that are the basis for ITIL and DevOps,
highlighting the differences between the methods of the past and
new methodologies needed to ensure products to meet contemporary
expectations. This updated edition includes new chapters that
discuss digital transformation for business success, introduce the
battle tank framework, leading people in the digital world,
managing work in a remote working model, and the product-led
transformation model. These new chapters provide the guidance
necessary to move beyond DevOps into a holistic digital
transformation exercise. The ideas, recommendations, and solutions
you'll learn over the course of this book can be applied to develop
solutions or create proposals for clients, and to deliver seamless
services for DevOps projects. What You Will Learn Understand
digital transformation Leverage the battle tank framework for
digital transformation Gain insight into the confluence of DevOps
and ITIL Adapt ITIL processes in DevOps projects Move organizations
from a project to a product-led model Lead teams in a digital world
Manage the work of remote teams Who This Book Is ForIT consultants
and IT professionals who are looking for guidance to strategize,
plan and implement digital transformation initiatives; design and
redesign ITIL processes to adapt to the digital ways of working;
moving organizations to product-led business; and leading people
and managing work in the digital age.
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