Alexis Papathanassis postulates that ICS ought to be treated as a
complex and demanding management process and that it should be
acknowledged as a key enabler of merger value realization. The
application of his "Post-merger information and communication
systems framework" (POMICS) on a real-life post-merger integration
situation in a tourism company serves as a validation and as an
illustration of the framework's potential value. It also gives
valuable insights into some of the key questions facing the entire
tourism sector today.
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