The mission of libraries is to meet the information needs of the
people they serve - but daily, sticky situations arise that make
this tough to do. Reports of peepers, use of the library by the
homeless for sleeping, inappropriate Internet use by patrons;
encounters with offensive personal hygiene, skateboarding in the
stacks, the threat of violence, one's role as a babysitter for
latchkey children, censorious complaints: Is there an upswing or
are librarians just more sensitized? How do libraries meet these
demands? From the perspective of a working director, this
thoroughly updated and revised edition (a must for a 1 sizes and
types of libraries - Library Journal) is a commonsense guide to
setting fair and appropriate behavior rules and training staff in
how to implement them evenhandedly and with reasonably good humor.
the mentally ill, and substance abusers, sexual deviancy and
parental child abuse in the library; community censorship;
confidentiality of library records; general security; and
unaccompanied children, including protecting them and seeing to
their emergency medical needs, are among the topics. Emphasis is
placed on staff training and writing effective manuals.
General
| Imprint: |
McFarland & Company
|
| Country of origin: |
United States |
| Release date: |
May 2004 |
| First published: |
May 2004 |
| Authors: |
Anne M. Turner
|
| Dimensions: |
248 x 171 x 13mm (L x W x T) |
| Format: |
Paperback
|
| Pages: |
200 |
| Edition: |
2nd Revised edition |
| ISBN-13: |
978-0-7864-1887-9 |
| Categories: |
Books
|
| LSN: |
0-7864-1887-7 |
| Barcode: |
9780786418879 |
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