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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Paperback) Loot Price: R1,767
Discovery Miles 17 670
Repayment Terms: R166 pm x 12*
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Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Paperback): Art Weinstein, William C....

Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Paperback)

Art Weinstein, William C. Johnson

Series: Routledge Revivals

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Loot Price R1,767 Discovery Miles 17 670 | Repayment Terms: R166 pm x 12*

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First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).

General

Imprint: Crc Press
Country of origin: United Kingdom
Series: Routledge Revivals
Release date: November 2020
First published: 1999
Authors: Art Weinstein • William C. Johnson
Dimensions: 234 x 156mm (L x W)
Format: Paperback
Pages: 388
ISBN-13: 978-0-367-23019-7
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 0-367-23019-4
Barcode: 9780367230197

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